酒店回复: Thank you for your kind feedback and positive rating following your stay with us. We look forward to the opportunity of welcoming you back soon.Warm regards,Dao London Shepherds Bush.
酒店回复: Thank you for sharing your feedback. We’re very sorry for the unpleasant experience you had with the room, odor, and service delays. This is not the standard we aim to provide, and your comments will be reviewed with our team to ensure improvements are made. We sincerely apologize for the discomfort caused and hope you might give us another chance in the future.
酒店回复: 感谢您的反馈!我们很高兴听到您觉得房间宽敞、装饰整洁、整体干净。我们对咖啡机上的污渍和洗发水等清洁用品的补充不足表示歉意。您的评论将有助于我们改善服务。我们也很高兴您喜欢早餐的多种选择。我们希望将来能再次欢迎您,享受更好的体验!
诚挚问候,
Dao London Shepherds Bush。
点评来源 Trip.com
4.7分
道一室双人床房
家庭亲子
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酒店地理位置优越,很容易找到。步行即可到达许多商店和Westfield购物中心。乘坐地铁/巴士(Shepherd's Bush Market, Shepherd's Bush站)前往市中心也很方便。
酒店回复: Thank you for your feedback. We’re glad to hear you appreciated the excellent service from our doorman. We’re sorry that the room felt stuffy and the bathroom had a damp smell, and we’ll share your comments with our team to improve the guest experience.Warm regards,Dorsett London Shepherds Bush.
酒店回复: Thank you for taking the time to share your experience. While I’m glad you appreciated the convenience of having a kitchen unit, I regret that the overall experience did not meet your expectations.I sincerely apologize for the inconvenience caused by the non-functional air conditioner in your initial room and the time it took to resolve the issue. Having to move multiple times is certainly not the level of service we strive to provide, and I understand how frustrating this must have been.Regarding the toiletries, we understand this may not align with your expectations.We truly appreciate your patience during the situation and hope you might give us another opportunity in the future to provide a more seamless and enjoyable stay.Kind regards,Dao London Shepherds Bush.
地理位置很好,对面是公园,周边有很多中餐馆,步行10分钟左右可以到达伦敦最大的购物中心
说实话,价格和服务完全不匹配,通知前台送几瓶水,一直没送,最让我无法忍受的是房间有一股刺鼻的异味,让酒店处理,过5个小时也没弄,一层房间几乎没有采光,像住地下室,提醒千万别预订,很坑。
酒店很舒适,离我在Hammersmith的开会地点很近。可惜酒店外有很多流浪汉,尤其到了晚上,这让人看了不太舒服。
房间还可以,但淋浴间的水管里有股很浓的味道。
很棒的套房,床很舒服,浴室也很好,空间超大,厨房和洗衣设施都很齐全。在伦敦入住这里感觉很典雅也很舒适。
房间宽敞,装修整洁,各个方面都很干净。咖啡机里有少量污渍。洗发水等清洁用品好几天没补充了。早餐选择很多。
酒店地理位置优越,很容易找到。步行即可到达许多商店和Westfield购物中心。乘坐地铁/巴士(Shepherd's Bush Market, Shepherd's Bush站)前往市中心也很方便。
大堂宽敞又温馨,装修精美,员工也非常乐于助人。早餐还行。
我订的是工作室房,价格更贵,因为据说会更宽敞,但感觉跟其他房间差不多,而且布局有点奇怪。(我预订了好几个房间)
总的来说,我们住得很愉快 :)
房间比较闷,房间设施比较一般,卫生间有潮湿味。但门厅门童服务态度非常好。
服务很棒。如果对伦敦不熟悉,酒店位置可能有点偏,但门口就有公交车站,出行非常方便,而且离地铁站也不远,就在中央线上。这个单间公寓对情侣旅行来说非常完美,特别是如果你经常外出的话。对我来说,这里既舒适又宽敞,如果一个人住就更不用说了。强烈推荐!
是有厨房的户型。 房间和服务都只能算三星, 牙刷牙膏要从酒店的自动贩卖机购买。 我入住那天的房间空调不工作,算上工作人员来尝试修理的时间,连续换到第三个房间1个半小时后才换到空调可用的房间。
每次住这里都很棒,员工也很NICE。