酒店回复: Thank you for your feedback! We are glad you enjoyed our spacious rooms, friendly staff, and convenient location for drivers. We look forward to welcoming you back soon!
酒店回复: Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay. What you described – including the condition of the towels and bedsheets, mould in the bathroom, and the night time noise – falls far short of our usual standards, and we're very sorry for the discomfort it caused.Please be assured that we take this seriously. We are already addressing the housekeeping concerns with our team to ensure linens meet cleanliness expectations, and our maintenance staff has been alerted to investigate and resolve any mould or noise issues as a priority.We appreciate you bringing this to our attention and hope you'll consider giving us another chance in the future to provide a much better experience.
3.0分
其他
原文
翻译提供方：Google
结构很差。房间大但旧。水壶故障，空调有但不工作。
荣誉表彰在早餐室工作的非常好的女孩
展开
酒店回复: Thank you for your feedback. We're sorry to hear about the issues you encountered during your stay. Please know that we are addressing the concerns regarding the kettle and air conditioning immediately to ensure everything is functioning properly. We're also in the process of updating our rooms to improve the guest experience. We're glad to hear you enjoyed the service at breakfast, and we'll pass on your kind words to the team member you mentioned. We hope you'll consider giving us another chance in the future
2.0分
其他
The rooms were in poor condition, stains on the walls, no USB ports to charge your phones and actually keys to the rooms, it definitely needs updating
自驾去水上伯顿住的，房间大，工作人员也热情，适合自驾的朋友，因为离机场比较近所以边上没有东西，但酒店挺好的！
充电桩全都是坏的，电车没法充电。 地理位置很偏，不好找。
从外面看，酒店显得有些破旧，缺乏打理，但内部还不错。虽然晚餐有点零碎和混乱，部分原因是团队里有人把名牌换了位置，导致情况更糟。
有些客人抱怨他们的食物不够好，但实际上我们大多数人都觉得食物很棒，而且最重要的是，我们都获得了大幅度的价格优惠。管理层完全弥补了不足。如果问我是否会再次入住，答案是肯定的，我们会的，因为我们觉得这家酒店正在不断改进。
位置很好，上高速很方便。去切尔滕纳姆和格洛斯特也很便利。
服务热情周到。
我们预订了套房，住在画廊套房。虽然有空调，但他们却打不开，只给了我们两个很差劲的风扇，连一张纸都吹不动。其中一台电视坏了，我们入住的两天里淋浴都没有热水。没有单独的卧室，就像套房图片上显示的那样。他们拒绝给我们换房间，而且工作人员也非常不乐于助人。我们等着和经理谈话，但他根本不理会，甚至不在酒店里管理这件事。酒店位于繁忙道路中间，看起来很荒废。酒店破旧不堪，还不如拆除。停车机器坏了，所以无法登记您的车辆以避免停车罚款。所以只能等着邮寄来的罚款单。无论如何...都得躲避！他们根本无法解决我们的多个问题，而且我们根本不在乎。
酒店和停车场看起来不太好。不过工作人员很友好。食物很棒。酒吧区很放松。这是一家不错的酒店。
陈旧；毛巾和床单很脏；浴室里有霉斑；晚上能听到背景噪音（不是从外面传来的，而是从楼上传来的）。
结构很差。房间大但旧。水壶故障，空调有但不工作。
荣誉表彰在早餐室工作的非常好的女孩
The rooms were in poor condition, stains on the walls, no USB ports to charge your phones and actually keys to the rooms, it definitely needs updating