酒店回复: We are a basic, no-frills motel, and our goal is to provide clean, comfortable accommodations at the most affordable rates in town. To keep our pricing low, we focus on essential services rather than luxury amenities.Regarding the morning coffee, it is available daily from 8:00 AM to 10:00 AM, as mentioned at check-in. We apologize if there was any misunderstanding about the timing.All of our rooms are non-smoking, and we do our best to enforce this policy. However, on days when we are fully booked, it can be difficult to control if guests choose to smoke outside their rooms, though we do remind all guests to be courteous of others. That said, we do remind all guests to be respectful of others and to use the designated smoking areas.Thank you for your feedback — it helps us continue to improve the guest experience
3.0分
其他
原文
翻译提供方：Google
这是正确的。
附近有一个不错的公园，适合散步。
离餐馆不远。
不过第一晚没有热水。
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酒店回复: Merci d'avoir séjourné au Top Hill Motel. Nous sommes désolés que vous ayez eu des problèmes avec l'eau chaude. Mais nous vous assurons que nous disposons de 3 chauffe-eau instantanés et qu'il vous suffit de laisser couler l'eau quelques secondes. Nous espérons que vous nous donnerez une autre chance lorsque vous visiterez la magnifique ville de Saratoga Springs.
5.0分
朋友出游
原文
翻译提供方：Google
物有所值。位置好！
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酒店回复: Merci beaucoup pour votre retour ! Nous sommes ravis que vous ayez apprécié votre séjour et que notre emplacement et notre rapport qualité/prix aient répondu à vos attentes. Nous espérons vous accueillir à nouveau bientôt !
3.0分
其他
This was a basic facility no dining room. The staff did change my booking from a two queen beds to a king size because I was the only occupant.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad our team was able to accommodate your request for a king-size bed. We appreciate your comments about our facilities and will take your input into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back in the future.
4.0分
情侣出游
As advertised. Clean but dated. Maybe time to invest in some new towels? A good place to stay in the area when the rates are high.
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酒店回复: Thank you for taking the time to share your feedback! We're glad to hear you found our property clean and as advertised. We appreciate your suggestion regarding the towels and will certainly take it into consideration as we continue to make improvements. We’re happy to be your go-to option in the area and hope to welcome you back again soon!
5.0分
情侣出游
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Very nice stay! The staff was wonderful, he handled all our reservations and requests beautifully, very helpful and even recognized my voice from our phone conversation when we checked in. That has never happened before❣️The area was quiet and very close to the Saratoga Spa Park. Rooms are very clean and basic, older motel but kept in good shape. The pool was closed, it’s seasonal, and it was 39 degrees at night- no polar bear plunges for this southern girl, lol. We enjoyed our stay there and would most definitely stay again.
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酒店回复: Thank you so much for the glowing 10/10 review! 🌟 We’re so glad you had a great stay and that our team made such a memorable impression — recognizing your voice at check-in is such a fun and rare moment, and we’re happy it added something special to your visit! ❣️It's great to hear you enjoyed the peaceful location near Saratoga Spa State Park and found the room clean and comfortable. We appreciate your understanding about the seasonal pool closure — and yes, 39 degrees is definitely not polar bear plunge weather! 😄We truly enjoyed having you as our guest and would love to welcome you back anytime. Until then, safe travels and warm wishes from all of us!
4.0分
家庭亲子
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The room was a bit dated, but clean. The gentleman at the front desk was pleasant and accommodating. When we were waiting for our Uber, and I had asked for an ice bucket, but was concerned that I didn't have enough time, he offered to fill it and put in the refrigerator in our room. The pool was closed, but we weren't concerned about using it. The location is close to SPAC and walkable if you're in decent shape. My companion wasn't interested in walking.
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酒店回复: Thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and that our front desk team made a positive impression — especially with their thoughtful gesture regarding the ice bucket. We’ll be sure to pass along your kind words.While we understand the room felt a bit dated, we truly appreciate your feedback as it helps us prioritize future improvements. We're also happy to know our location was convenient for your plans near SPAC, even if walking wasn’t the preferred option this time.Thank you again for staying with us — we hope to welcome you back in the future.
5.0分
其他
For a MOtel the beds were comfortable and I could walk on the floors without shoes. Check in was fast and friendly.
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酒店回复: Thank you so much for your wonderful review! We’re glad to hear you enjoyed the comfort of our beds and the cleanliness of your room. It’s great to know check-in was quick and friendly as well. We appreciate your kind words and hope to welcome you back again soon!
4.0分
其他
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A Day at the Races
I went up to go to the horse races at Saratoga. If you are looking for convenient less expensive stay ($13 Uber into town) parking for races is almost equivalent to R/T Uber. So you can go out to dinner, have some drinks and Uber back. It is a nice roadside motel reminds me of a '60's motel, that gets costly during race season.
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酒店回复: Thank you for taking the time to leave such a helpful and detailed review! We're glad you found our location convenient and a good value, especially during the busy Saratoga race season. You're absolutely right — with parking prices in town, an Uber ride can be a smart and stress-free alternative.We’re happy to hear our classic roadside motel brought back that nostalgic '60s charm for you! While rates can go up a bit during peak season, we do our best to offer comfort and convenience at a fair price.We hope to welcome you back the next time you’re in town for the races or just passing through!
5.0分
其他
My favorite place to stay in Saratoga for a great price and excellent staff
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to be your favorite place to stay in Saratoga and truly appreciate your kind words about our team and value. We look forward to welcoming you back for another great visit soon!
房间里没有纸巾。
另外，入住时被告知早上办公室会有咖啡——早上7:40没有。
这家汽车旅馆不允许在房间里吸烟，所以门外摆放着椅子和烟灰缸。我们不得不穿过一股烟味才到达房间。
这是正确的。
附近有一个不错的公园，适合散步。
离餐馆不远。
不过第一晚没有热水。
物有所值。位置好！
This was a basic facility no dining room. The staff did change my booking from a two queen beds to a king size because I was the only occupant.
As advertised. Clean but dated. Maybe time to invest in some new towels? A good place to stay in the area when the rates are high.
Very nice stay! The staff was wonderful, he handled all our reservations and requests beautifully, very helpful and even recognized my voice from our phone conversation when we checked in. That has never happened before❣️The area was quiet and very close to the Saratoga Spa Park. Rooms are very clean and basic, older motel but kept in good shape. The pool was closed, it’s seasonal, and it was 39 degrees at night- no polar bear plunges for this southern girl, lol. We enjoyed our stay there and would most definitely stay again.
The room was a bit dated, but clean. The gentleman at the front desk was pleasant and accommodating. When we were waiting for our Uber, and I had asked for an ice bucket, but was concerned that I didn't have enough time, he offered to fill it and put in the refrigerator in our room. The pool was closed, but we weren't concerned about using it. The location is close to SPAC and walkable if you're in decent shape. My companion wasn't interested in walking.
For a MOtel the beds were comfortable and I could walk on the floors without shoes. Check in was fast and friendly.
A Day at the Races
I went up to go to the horse races at Saratoga. If you are looking for convenient less expensive stay ($13 Uber into town) parking for races is almost equivalent to R/T Uber. So you can go out to dinner, have some drinks and Uber back. It is a nice roadside motel reminds me of a '60's motel, that gets costly during race season.
My favorite place to stay in Saratoga for a great price and excellent staff