酒店回复: Hi Laura, Thanks so much for your feedback. We’re really glad you enjoyed your visit to our Italian restaurant and had a great experience with our staff! We’re sorry to hear, though, that your room didn’t meet your expectations. Your comments are important to us, and we’ll be taking them into consideration as we work to improve. We hope to have the chance to welcome you back for a better overall stay in the future.
This was a 1-night stay for work. Car park was free, nice friendly staff at reception. I was in room 36 which was okay in size for 1 night. TV and WiFi were good. Ensuite was okay but no heating in ensuite. Bed was comfortable, but too short for me and I am not over 6 feet tall. Radiator in room did not work but there was an electric heater in room. I also ate in restaurant attached to hotel, food was lovely, service was not fast.
展开
酒店回复: Thank you for taking the time to share your feedback. We’re pleased to hear you found our team friendly, enjoyed the food in the restaurant, and were comfortable overall during your stay.We appreciate your comments about the ensuite and room temperature. Our towel rails are heated in the bathrooms, and we also provide additional heaters in the rooms so guests can adjust to their preferred level of comfort.Your feedback is valuable to us, and we’ll continue working to ensure every stay is as comfortable and enjoyable as possible. We hope to welcome you back again
高速公路旁一个不错的迷你旅馆,简直是隐藏的宝藏!意式装修很棒,尤其是在餐厅。这种风格也延续到了房间里,我妻子说这让她想起了我们在威尼斯住过的房间。另一个很棒的细节是,在我们抵达之前他们就提前把房间暖好了,所以我们一进去就感觉暖和舒适。餐厅的意大利菜也很美味。下次还会再来!
非常安静的地理位置,远离城市的喧嚣。工作人员非常出色。
我为我的同事预订了这家酒店,他要在Sondex参加一个培训课程。
很棒的休憩之所,虽然马桶把手有点松了,有几次我以为自己被锁在里面了,吓了一跳。不过我还是会推荐这里。
房间和浴室内装修几靓,床很大,免费泊车,冲凉水压有点小
酒店氛围很棒,但房间略逊一筹
这是一栋美丽的17世纪建筑。酒店和餐厅的空间感觉非常古雅。我强烈推荐这家餐厅——食物和氛围让人感受到地道的意大利复古风情,服务也非常友好,味道也很好。工作人员非常友好热情。唯一的遗憾是房间本身。我们住的地方感觉像是酒店后部的地下室,房间非常单调,缺乏魅力……墙上没有艺术品,没有扶手椅,灯和电话都坏了,他们只给了我们一条毛巾。床和枕头也不太舒服。房间很简陋,但如果你只是出差旅行,它已经足够了。我们来这里是为了一次浪漫的住宿,所以说实话,它不太符合我们的要求,尽管我们非常喜欢酒店本身和餐厅。
酒店一直被忽视,早餐很糟糕。房间还可以,但需要更新。总的来说,如果打扫一下,会是一家不错的酒店。
所以我们住的是 49 号房间,它非常需要彻底检修,因为它看起来有点过时,浴室的天花板有些水损坏。没有空调,确实有点热。谢天谢地,床很舒服。我确实看到了我们朋友住的一个较新的房间,这个更好。最大的问题是,酒店连续两个晚上都在举办婚礼,房间里的噪音几乎在震动。由于我们是从国外回来,实在是太累了,所以睡不好觉。如果酒店至少告诉我们这将会发生,那就太好了。我们确实通知了酒店,但他们必须提前告知客人
无电梯
Away for work
This was a 1-night stay for work. Car park was free, nice friendly staff at reception. I was in room 36 which was okay in size for 1 night. TV and WiFi were good. Ensuite was okay but no heating in ensuite. Bed was comfortable, but too short for me and I am not over 6 feet tall. Radiator in room did not work but there was an electric heater in room. I also ate in restaurant attached to hotel, food was lovely, service was not fast.