酒店回复: Dear Salerno, Thank you for your feedback! We're glad you enjoyed the spacious room. We appreciate your comment about breakfast and will keep it in mind as we continue to improve. We hope to have the chance to welcome you again in the future.Mad River Lodges (Warren Lodge/White Horse Lodge/Mad River Lodge/Tucker Hill Lodge)Mike
2.0分
其他
原文
翻译提供方：Google
酒店太吵了
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酒店回复: Thank you for your feedback. We’re very sorry to hear that noise disturbed your stay at Warren Lodge. Had we been made aware during your visit, we would have addressed the issue right away to ensure a more comfortable experience. We truly value a quiet environment for our guests, and we regret not having the chance to resolve this while you were here.
3.0分
家庭亲子
Never saw any staff except to check and she did not tell us where out room was or how to get into it. It seemed
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear that your check-in experience felt confusing. We use a digital self-check-in system, and all guests receive detailed instructions by email and text before arrival—including room number, door code, and parking information. It sounds like those details may not have come through properly, and we apologize for the inconvenience.While we don’t staff a traditional front desk, our innkeepers are always just a text or call away if you need assistance at any point during your stay. We appreciate you bringing this to our attention and will review what may have gone wrong with your check-in communication. We hope to provide a smoother experience if you choose to stay with us again.
5.0分
朋友出游
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Room was clean, beds were comfortable and large enough for 4 adults including gear. The bathrroom while fully functional was extremely small. Overall a great price value.
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酒店回复: Thank you for your thoughtful review! We’re glad to hear your room was clean, the beds were comfortable, and that the space worked well for four adults and all your gear. We appreciate your note about the bathroom size—some of our rooms do have more compact layouts, and we’re always happy to help guests choose a larger option for future stays. We’re delighted you found the stay to be a great value and hope to welcome you back to Warren Lodge again soon!
4.0分
其他
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Room clean, plenty of hot water, easy parking.
Only complaint was noise on wooden deck at check-out and check-in, guests dropping ski equipment, etc. Not managements fault.
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酒店回复: Thank you for your thoughtful review! We’re so glad you enjoyed the cleanliness of your room, the ample hot water, and the convenience of parking right outside. We appreciate your understanding about the occasional noise from other guests coming and going—especially during ski season when gear can be a bit clunky. We truly value your feedback and hope to welcome you back to Warren Lodge for another relaxing stay!
5.0分
其他
Clean and nice . A little small and we were not aware that there is a hot tub here. It’s not mentioned on *******.
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酒店回复: Thank you for the great review! We’re glad to hear you found your room clean and comfortable, even if a bit cozy in size. We also wanted to clarify that Warren Lodge does not have a hot tub on the property, and we’ve confirmed that none is listed on our ******* profile—so it sounds like there may have been some confusion in the listing you viewed. If you ever have questions before a future stay, we’re always just a message away and happy to help. We hope to welcome you back to the Mad River Valley soon!
5.0分
情侣出游
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We enjoyed our stay. Room was immaculate. I enjoyed the very rustic decor and rocking chair made out of old trees. Parking was easy, we pulled up right in front of our room.
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酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and that the room felt immaculate and welcoming. The rustic décor and handcrafted touches—like the rocking chair—are some of our favorite parts of the lodge, so it’s great to hear they stood out to you. We’re also glad the easy parking made things convenient. We hope to welcome you back to Warren Lodge again soon!
4.0分
情侣出游
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Slight confusion on check in as hadn't received the expected email with details and innkeeper wasn't on site when we arrived, called and he was there within a few minutes and sorted it out.
Star rating for the place should be higher, very large, clean rooms with comfy beds and really friendly staff
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酒店回复: Thank you for your thoughtful review! We appreciate your patience during check-in and are glad we were able to get everything sorted quickly. We do send out our pre-arrival instructions by text, but it sounds like there may have been a delivery issue—we’ll take a look on our end to help prevent any confusion in the future.We’re so happy to hear you enjoyed the spacious, clean room and comfortable beds, and we truly appreciate your kind words about our team. We hope to welcome you back to Warren Lodge again soon!
就是个Lodge的水平，但太贵了
非常物有所值。
非常方便的文字记录。
房间很漂亮，装饰高雅。相当平静和舒适的床上用品。餐厅和早餐距离酒店仅几分钟车程。
房间漂亮宽敞。可惜没有早餐。
酒店太吵了
Never saw any staff except to check and she did not tell us where out room was or how to get into it. It seemed
Room was clean, beds were comfortable and large enough for 4 adults including gear. The bathrroom while fully functional was extremely small. Overall a great price value.
Room clean, plenty of hot water, easy parking.
Only complaint was noise on wooden deck at check-out and check-in, guests dropping ski equipment, etc. Not managements fault.
Clean and nice . A little small and we were not aware that there is a hot tub here. It’s not mentioned on *******.
We enjoyed our stay. Room was immaculate. I enjoyed the very rustic decor and rocking chair made out of old trees. Parking was easy, we pulled up right in front of our room.
Slight confusion on check in as hadn't received the expected email with details and innkeeper wasn't on site when we arrived, called and he was there within a few minutes and sorted it out.
Star rating for the place should be higher, very large, clean rooms with comfy beds and really friendly staff