酒店回复: Thank you for your feedback. We’re glad you enjoyed our friendly staff, clean grounds, and convenient location. We’re very sorry to hear about the issues with cleanliness and the TV, and we’ll be addressing these concerns with our team. We appreciate your comments and hope to welcome you back for a better experience.
5.0分
其他
Easy check in, room was clean and spacious . Great value for the price . They had hot breakfast which was a pleasant surprise .
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酒店回复: Thank you for sharing your experience with us! We’re delighted to hear that you enjoyed an easy check-in and found your room clean and spacious. It’s wonderful to know you felt our property offered great value and that the hot breakfast was a pleasant surprise. We truly appreciate your kind words and look forward to welcoming you back on your next visit.
2.0分
其他
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Shower did not produce high enough water pressure, had to switch rooms. staff manning the front desk was actively napping when I had my phone stolen at property and then proceeded to not care or offer assistance.
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酒店回复: “Thank you for letting us know. We’re very sorry the shower pressure wasn’t up to standard during your stay. We’ll have our maintenance team look into it right away to ensure it’s improved. We appreciate you bringing it to our attention.”
5.0分
商务出差
Very limited in the breakfast choices. The staff was very friendly. Parking could have been a little more safer. But close to the interstate easy access.
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酒店回复: Thank you for taking the time to share your feedback. We’re happy to hear that you found our staff very friendly and that our location was convenient with easy access to the interstate. We truly appreciate your stay with us and hope to welcome you back again in the future.
4.0分
其他
Location great.staff friendly. Beds and room is great. Breakfast needs improvement. Waffle House next door much better.
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酒店回复: Thank you for your feedback. We’re glad to hear you enjoyed our location, friendly staff, and comfortable rooms. We hope to have the opportunity to welcome you back in the future.
4.0分
其他
I did not have breakfast, so I can't speak to that
Everything was clean, quiet and easy which was all I needed
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酒店回复: Thank you for sharing your feedback. We are pleased to know that you found your stay clean, quiet, and convenient. Your comments are greatly appreciated, and we hope to have the opportunity to welcome you again in the future.
3.0分
其他
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Poor customer service
The room was very clean, but dark. There was only one set of lights in the room accept for the bathroom light that worked.
There was a light on each side of the bed and neither of them worked. I informed the desk clerk about it and he just shrugged his shoulders and did nothing to remedy the situation. I had to use the light on my cell phone in order to see the air conditioner buttons and how to use it because of the lack of light. Also anytime, I sat on the bed it made a very loud noise as if the frame was broken. The morning after my first night there, there was a hypodermic needle behind my front driver's side tire. I asked the clerk for a paper towel so that I could pick it up, and I brought it to them and they were unsympathetic.
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酒店回复: Thank you for taking the time to share your experience with us. We’re glad to hear you found your room clean, but we sincerely apologize for the issues you encountered during your stay.Your comments regarding the lighting, bed frame, and our front desk service are very important to us. We’re addressing these concerns with our team to ensure proper follow-up and improved guest care moving forward.We truly value your feedback, as it helps us improve and provide a better experience for all our guests.
2.0分
家庭亲子
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Overall wasn’t bad for the price. Room was very humid and they were short on towels. You get fresh towels when you check in but they come get them to give to the next set checking in. They can give you clean towels but they just have small stains on them. Room seemed clean enough but there was a small roach on our ceiling we killed but had me stressed out.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear you found value in your stay, and we truly appreciate you bringing these concerns to our attention.We’re also very sorry about the insect issue you encountered. While we have regular pest control services in place, we will have our maintenance team inspect the room immediately to prevent any recurrence.Your comfort is important to us, and we value your comments as they help us improve. We hope you’ll consider staying with us again so we can provide you with a better experience.
我住得很愉快，强烈推荐这家酒店。
很棒的酒店，非常适合公路旅行途中过夜。和照片上的一模一样，早餐也不错。
需要改进的地方
工作人员非常友好。我觉得房间的位置不太合适。电视的HDMI接口对我来说很重要，它可以从我的电脑和Fire Stick传输信息，但一个都用不了。床上有三个枕头，其中一个上面溅了一些红色的东西，像是血。位置不错，地板也很干净。床和电视可以清洁得更好，因为前台告诉我每个房间的电视都是一样的。
Easy check in, room was clean and spacious . Great value for the price . They had hot breakfast which was a pleasant surprise .
Shower did not produce high enough water pressure, had to switch rooms. staff manning the front desk was actively napping when I had my phone stolen at property and then proceeded to not care or offer assistance.
Very limited in the breakfast choices. The staff was very friendly. Parking could have been a little more safer. But close to the interstate easy access.
Location great.staff friendly. Beds and room is great. Breakfast needs improvement. Waffle House next door much better.
I did not have breakfast, so I can't speak to that
Everything was clean, quiet and easy which was all I needed
Poor customer service
The room was very clean, but dark. There was only one set of lights in the room accept for the bathroom light that worked.
There was a light on each side of the bed and neither of them worked. I informed the desk clerk about it and he just shrugged his shoulders and did nothing to remedy the situation. I had to use the light on my cell phone in order to see the air conditioner buttons and how to use it because of the lack of light. Also anytime, I sat on the bed it made a very loud noise as if the frame was broken. The morning after my first night there, there was a hypodermic needle behind my front driver's side tire. I asked the clerk for a paper towel so that I could pick it up, and I brought it to them and they were unsympathetic.
Overall wasn’t bad for the price. Room was very humid and they were short on towels. You get fresh towels when you check in but they come get them to give to the next set checking in. They can give you clean towels but they just have small stains on them. Room seemed clean enough but there was a small roach on our ceiling we killed but had me stressed out.