酒店回复: Thank you for posting a review. We appreciate your comments and feedback. We are pleased to see you had a great stay with us! My team will be thrilled when I share your comments!We look forward to welcoming you back again soon!
酒店回复: Thank you for your candid review. We are truly sorry for the experience you had. It is our goal that every guest has a great stay and we fell short during your stay.Please feel free to contact us directly if you choose to stay with us again and I would be happy to offer a complimentary upgrade if one is available during your stay. We would like an opportunity to make it right.Thank you for choosing the Hampton Inn & Suites.
酒店回复: Thank you for your feedback! We're glad you enjoyed the location and breakfast. We apologize for the issues with the early breakfast bags - we’ll work on improving these areas. We appreciate your kind words about our property and hope to welcome you back soon!
5.0分
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翻译提供方:Google
华盛顿州莱西的汉普顿酒店绝对不会让您失望。
所有员工都很友好,乐于助人。房间非常干净,早餐每天都更换,这点很棒!
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酒店回复: We really appreciate your perfect score! It means a lot to us — looking forward to your next visit!
酒店回复: Thank you for your feedback. We’re glad to hear you found the room comfortable, but we’re truly sorry to learn about the humidity issue during your stay. That’s certainly not the experience we want for our guests. We appreciate you bringing this to our attention, and we’ll be looking into this matter, so this doesn’t happen again. We hope to have the chance to welcome you back for a more comfortable stay in the future.
在我们住过的附近酒店中,这家绝对是最好的。房间很干净,泳池区和热水浴缸也很棒,而且他们家的早餐非常赞。
这家酒店不错,泳池和按摩浴缸都维护得很好,住得很愉快。
漂亮的酒店,应有尽有。
安静的酒店,提供您通常所需的一切便利设施,包括免费停车和可应要求提供的儿童玩具。价格偏高(我个人认为),但我希望以这个价位,这里的床、床单、地板和窗帘能给您留下深刻印象。窗帘拉不上,只能卷起来。工作人员非常棒。他们允许我提前20分钟入住,并且在整个入住期间都叫我的名字。我的孩子们非常喜欢游泳池。主要区域和房间本身看起来都非常干净。如果其他同类酒店价格相同,我还会再次入住这里。
酒店员工非常友善,乐于助人。我们的房间对我们一家四口来说很舒适,而且很可能是我们住过的最安静的房间。我们通常住酒店时需要很大的白噪音来掩盖走廊的噪音,但在这里完全没必要。地理位置便利,街对面就有一家杂货店,还有几家不错的餐厅可供选择,真是太好了。
超棒的客户服务,很棒的住宿体验!
入住和退房的工作人员都非常友好!盐水泳池棒极了!房间一尘不染,停车场灯光明亮,安全可靠。晚上睡得非常安静!还会再来的!
当时已经晚上11点了,四楼有人不停地发出很大的声音,还跺脚。我住在三楼,想睡觉,但因为太吵,睡不着。我给服务台打了两次电话,但问题没有得到很好的解决。一家好的酒店最基本的服务就是让客人好好休息。我至少在这里住过五次了,这次非常失望。
位置很棒,早餐也很棒。因为没有准备好免费沐浴用品而被扣了一分,之前承诺过会提供外带早餐,但最终没能兑现。除此之外,这是一家很不错、很友好的酒店。
华盛顿州莱西的汉普顿酒店绝对不会让您失望。
所有员工都很友好,乐于助人。房间非常干净,早餐每天都更换,这点很棒!
房间还不错,但是太潮湿了,我们离开的时候,所有行李中的衣服都湿了,尽管我们打开了空调(但天气实在太冷了)。