酒店回复: Dear Johannes, We sincerely thank you for your wonderful feedback. We are so happy to hear that your stay at Lameriana Secret Village Apartments met your expectations and that you enjoyed the experience. Your positive comments encourage our team to continue offering the best service possible. We hope to see you again on your next trip to Crete!
酒店回复: Thank you for taking the time to share your feedback. We are truly sorry to read that your stay did not fully meet your expectations. At our hotel, we always strive to offer every guest a pleasant and comfortable experience, and we do our best to accommodate arrivals at the time that suits our guests whenever possible. Regarding room cleanliness, amenities, and breakfast, we provide daily housekeeping, homemade preparations, and fresh local products. Our team is always available at the reception or by phone to assist with any request on the spot whether it is a change of bed linen, Wi-Fi assistance, or additional services. It would have been our pleasure to resolve the issues you mentioned immediately had they been communicated to us during your stay. As for mosquitoes, it is natural in an environment surroundedby trees and nature, which many of our guests actually appreciate as part of the authentic atmosphere. We value your comments and will take them into consideration to further improve our services. At the same time, we believe that many of the points you raised do not reflect the experience of the majority of our guests, who enjoy our peaceful location, the infinity pool, and our warm hospitality.
酒店回复: Thank you so much for your wonderful review and for taking the time to share your experience. We are delighted ho hear that you enjoyed the atmosphere of Lameriana Secret Village, the rooms, and our cuisine. Your satisfaction is our greatesr reward and inspires us to continue offering our hospitality with even more passion. We look forward to welcoming you back again soon.
酒店回复: We offer certain upgrades to guests as a way to give them a better stay at our hotel. The guests are notified before arrival, and we never change rooms during their stay, and without their consent. We thank you for your compliments and we hope to see you again!
酒店回复: We are incredibly grateful that you took the time out to share your feedback. Customer satisfaction is our top priority and we are thrilled that you enjoyed your experience. We look forward to serving you again soon.
5.0分
家庭亲子
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This place is a hidden gem. Tucked away in the hillside far away from the hustle of a town however close enough to go to the beaches and local tavernas. They staff are excellent always welcoming, the rooms were clean and we booked a suite with a private pool this was amazing. We loved the privacy and the fantastic view over the hills. I would definitely recommend this place and hope to come back again.
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酒店回复: Thank you very much for your wonderful review and for sharing your experience with us. We are truly delighted to hear that you enjoyed the privacy, the fantastic views, and especially the suite with the private pool. Our team always aims to make our guests feel welcome and comfortable, and it's very rewarding to know we succeeded. We sincerely appreciate your recommendation and we would be more than happy to welcome you back for another memorable stay in the future.
5.0分
其他
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Lameriana, is a place that we will visit again and again! The suite was very clean and the pool as well, the staff and the owner were very friendly and made our stay exceptional. The food was also delicious with a variety of traditional dishes, cooked by miss Maria. We hope to see them soon!
5.0分
家庭亲子
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It was a relaxing vacation with my wife and my kids . Amazing pool with a view and very peaceful atmosphere with the music playing in the restaurant . Also polite people they give us a better room without cost . Delicious food too. A wonderful sunset in the pool with peaceful atmosphere.
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酒店回复: We’re so happy that you are pleased with Lameriana Village. Lameriana strives to deliver the best customer experience, and it makes our day to know we have accomplished just that.
我们入住了拉梅里亚纳秘密村公寓 (Lameriana Secret Village Apartments)，想分享一下我们的入住体验。可惜的是，一开始预订量超标，这在克里特岛的旺季尤为棘手。好在房东 Nektarios 竭尽全力帮我们找到了其他住处。虽然不容易，但他还是不遗余力。作为补偿，我们甚至免费升级到了带私人泳池和按摩浴缸的套房，入住了最后三个晚上——真是太棒了！公寓本身坐落在一片橄榄树林中，环境优美，远离喧嚣的游客。这正是我们选择这里的原因：宁静、真实、放松。在紧张的开端之后，多亏了 Nektarios 和他的努力，我们最终享受了一次非常愉快和放松的住宿。附近有一个小镇佩拉马 (Perama)，那里有物美价廉的商店和美食。最近的海滨小镇帕诺尔莫斯 (Panormos) 也拥有海滩，交通也很便利。雷西姆农 (Rethymno) 距离这里大约 30-40 分钟车程。结论：对于想要放松身心的人来说，拉梅里亚纳秘密村庄 (Lameriana Secret Village) 绝对是理想之选。除了超额预订之外，我和我的家人留下了美好的回忆。餐厅的价格总体来说还算合理，虽然我觉得三明治有点贵，但我已经跟工作人员反映过了。
这个地方确实在山里，有一个漂亮的无边泳池，也有房间，有些房间带私人泳池，但我们离酒店业的专业水平还差得远。酒店实际上没有接待处，接待人员都是找人的时候才来的。我到的时候是下午两点，结果下午四点半，房间还没准备好，因为是旺季。是的，你明白酒店收费很高，但客人必须承担由此带来的不便。提醒一下，经理承诺的入住时间是下午三点，而我的旅行社告诉我是下午两点。所以，如果我没有大声嚷嚷，我得多等一个小时，而且得不到任何补偿。总之，我免费使用了软件和泳池，这笔交易很划算。可怜的家伙不得不负责安排客人的入住，他似乎完全没有意识到这一点，他是从某个我不知道的地方打来的电话，告知房间分配的信息。我的房间是豪华套房，就在泳池下面。房间里的Wi-Fi无法使用。空调还行，但也有更安静的型号。小心，有蚊子。床上用品很普通。房间视野开阔，可以看到野生植被；与照片上看到的完全相反，植被并没有经过任何景观美化。早餐非常简朴；有一位厨师亲手烹制。早餐饮用水需要付费，否则使用自来水。山谷的景色很美，但总的来说，这家酒店追求的是极致的盈利，却提供极简的服务。它以豪华酒店的价格提供手工服务；要价与服务水准不符。由于目前该地区没有竞争对手，酒店的性价比远高于岛上其他酒店，但竞争对手迟早会出现，这将迫使酒店改进。我在这里住了一晚，目前不推荐这家价格过高的酒店来体验克里特岛的内陆生活。
Lameriana Secret [或 Luxury] 村是一家非典型酒店，周围环绕着橄榄树。当然，克里特岛北部的海滩距离酒店约有 20 分钟车程，但酒店的氛围、散发出来的平静以及业主的友善非常值得绕道两三个晚上。房间各不相同，装饰高雅而简约。部分客房设有按摩浴缸或私人游泳池。其他客人可以使用室外溢流游泳池和小型室内游泳池。菜肴简单但美味，采用尽可能多的花园产品烹制而成。沙拉5欧元，菜肴15欧元左右。盘子很丰盛[每盘有 5 块羊排或 6 块菲力牛排]。玛丽亚和她的丈夫竭尽全力让住宿愉快。不要犹豫，您不会失望的！
位于橄榄林中间的酒店大楼看起来就像是一个古老的村庄改建而成的，这确实做得很好。公寓非常有吸引力，布置和设备齐全，个性化且豪华。到处都有良好的免费无线网络，空调运转良好，并且可以接收许多电视频道。公寓和整个建筑群维护良好、干净且状况良好。部分公寓设有私人泳池或2-3人共用一个泳池。 “公共”游泳池不是很繁忙，布置得很漂亮。主楼提供美味的早餐，您也可以在那里吃晚餐 - 但您必须在早餐时登记。总是有冷饮可供选择——你可以拿走并在离开时付费。价格部分还可以，部分确实过高。 一个设计非常精美且令人印象深刻的设施。任何在这里度假的人都应该注意，下一个城镇（Panormos）只有开车才能到达，那里有一些餐馆、超市等。全程需要 15 分钟，小路蜿蜒狭窄，没有灯光。没有什么是步行可达的。 当我们到达时，经理为我们提供了另一间公寓，但需额外收费，但我们不喜欢它，所以我们没有接受也没关系。在我们住宿期间，我们经常注意到其他客人的这种情况，或者他们在住宿期间无缘无故地搬到其他公寓。
这座新近建成的住宅非常漂亮，形似一个小村庄，拥有大约十间独立住所。我们非常喜欢高级B房，它有两间独立卧室、一间浴室，甚至还有一间厨房。美丽的露台设有按摩浴缸，可以欣赏橄榄树林的景色。无边际泳池非常漂亮，可以清晰地看到西边的景色，以及橄榄树和远处群山的落日余晖。简单的克里特菜（每晚一道菜），尤其推荐在柴火烤炉中烤制七个小时的羊肉：搭配主人提供的上等克里特葡萄酒，美味至极。工作人员非常乐于助人。这次入住体验非常棒。
完全放松的好地方，美丽的游泳池和整洁的公寓。如果店主用烤箱制作羊肉：一定要参加晚上的晚餐:)。位于偏僻的地方，所以你需要一辆车。天气炎热时的小贴士：在炎热的天气里，请在您的公寓享用一顿丰盛而丰盛的午餐，并在晚上在您的公寓享用小点心，因为通往公寓的路没有灯光:)
山上安静的位置与壮丽的景色、私人游泳池和传统建筑风格的现代公寓相结合，给我们一家人、父亲、母亲和两个女儿带来了一个美妙的假期。我们刚刚回来，发现这个位置是赢家。感谢 Lameriana 的人们使这一切成为可能，我们要特别提及 Georgia 和 Maria，他们每天努力工作，并以友善和微笑提供出色的表现。
This place is a hidden gem. Tucked away in the hillside far away from the hustle of a town however close enough to go to the beaches and local tavernas. They staff are excellent always welcoming, the rooms were clean and we booked a suite with a private pool this was amazing. We loved the privacy and the fantastic view over the hills. I would definitely recommend this place and hope to come back again.
Lameriana, is a place that we will visit again and again! The suite was very clean and the pool as well, the staff and the owner were very friendly and made our stay exceptional. The food was also delicious with a variety of traditional dishes, cooked by miss Maria. We hope to see them soon!
It was a relaxing vacation with my wife and my kids . Amazing pool with a view and very peaceful atmosphere with the music playing in the restaurant . Also polite people they give us a better room without cost . Delicious food too. A wonderful sunset in the pool with peaceful atmosphere.