We had a great stay at this fairfield inn. It was very clean, the breakfast was awesome. The customer service and hospitality was spot on. You can tell Christopher enjoys his job and he is the definition of customer service. We will definately stay here again.
4.0分
其他
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Breakfast service. Christopher did a great job. Breakfast was good, he was very friendly, and kept everything clean and stocked. Front desk needs a little more training. The room was clean for the most part. Someone needs to dust under things like the TV.
5.0分
其他
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Christopher was here when we checked in, very kind and accommodating. My kids had been in the car for hours and were bouncing off the wall, he never once made me feel bad about it. He was here when we got up for breakfast and greeted us right away and was constantly making sure all the food was full and hot. I would come back again.
5.0分
情侣出游
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This was a great stay. It is a very nice hotel that is well kept. The bedroom was as expected, mattresses a bit on the soft side for our taste. The breakfast selection was what you expect from a Fairfield. The staff was super friendly. We will be back.
3.0分
其他
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Some things never change. Last year when I checked in at this hotel I spent ten minutes at the front desk calling hello, hello before someone came out. This year I stood there for about five min with no one coming out until a housekeeping lady came by and told them I was there. It's like I was bothering them. There was a problem with the reservation and the woman went to get a man from the back. He was to help her, which he did, but he never even looked at me. Neither of them were at all welcoming. Other front desk people were friendlier. They never told me about housekeeping, that is was every other day. That is fine, but I should have been told. We had to go in search of more towels and toilet paper. The prize winner for hospitality was the young lady taking care of the breakfast. She was on top of things, friendly, cheerful, interested. When I come back for Missouri Star next year, I will stay next door.
5.0分
商务出差
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I travel very frequently for work and am usually either a Platinum or Titanium Bonvoy member. That being said, there are plenty of Marriott properties that don’t always live up to the Marriott standards. I’m happy to say that this hotel definitely did. Besides the obvious things like cleanliness, comfortable beds, and nice amenities, it’s the little things that really make a place stand out. When I entered my room, there was a hand written thank you note, thanking me for being a Bonvoy member and staying there. That meant so much to me, and really set the tone for the rest of my visit. Everyone was friendly, especially the ladies working the breakfast area. So, good job to the management and staff at this hotel. Your customer service is top notch and better than many more, much higher priced locations that I’ve stayed at!
5.0分
其他
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This is a terrific clean hotel . The staff was awesome. the breakfast was very hot and varied with staff frequently checking to make sure items were there. The rooms were clean quiet and tv stations were varied . Lots of local restaurants nearby.
我对房间非常满意，很干净，床也很舒服，睡得很好。下次还会再来。
因为房间还没准备好，导致办理入住手续后又等了72分钟才能入住。泳池水是冷的。网上预订的是特大号床套房，结果却只给了带特大号床的普通房间。
工作人员非常友好，氛围宜人又宁静！我们以前住过这里，很高兴这次又回来短暂停留。
We had a great stay at this fairfield inn. It was very clean, the breakfast was awesome. The customer service and hospitality was spot on. You can tell Christopher enjoys his job and he is the definition of customer service. We will definately stay here again.
Breakfast service. Christopher did a great job. Breakfast was good, he was very friendly, and kept everything clean and stocked. Front desk needs a little more training. The room was clean for the most part. Someone needs to dust under things like the TV.
Christopher was here when we checked in, very kind and accommodating. My kids had been in the car for hours and were bouncing off the wall, he never once made me feel bad about it. He was here when we got up for breakfast and greeted us right away and was constantly making sure all the food was full and hot. I would come back again.
This was a great stay. It is a very nice hotel that is well kept. The bedroom was as expected, mattresses a bit on the soft side for our taste. The breakfast selection was what you expect from a Fairfield. The staff was super friendly. We will be back.
Some things never change. Last year when I checked in at this hotel I spent ten minutes at the front desk calling hello, hello before someone came out. This year I stood there for about five min with no one coming out until a housekeeping lady came by and told them I was there. It's like I was bothering them. There was a problem with the reservation and the woman went to get a man from the back. He was to help her, which he did, but he never even looked at me. Neither of them were at all welcoming. Other front desk people were friendlier. They never told me about housekeeping, that is was every other day. That is fine, but I should have been told. We had to go in search of more towels and toilet paper. The prize winner for hospitality was the young lady taking care of the breakfast. She was on top of things, friendly, cheerful, interested. When I come back for Missouri Star next year, I will stay next door.
I travel very frequently for work and am usually either a Platinum or Titanium Bonvoy member. That being said, there are plenty of Marriott properties that don’t always live up to the Marriott standards. I’m happy to say that this hotel definitely did. Besides the obvious things like cleanliness, comfortable beds, and nice amenities, it’s the little things that really make a place stand out. When I entered my room, there was a hand written thank you note, thanking me for being a Bonvoy member and staying there. That meant so much to me, and really set the tone for the rest of my visit. Everyone was friendly, especially the ladies working the breakfast area. So, good job to the management and staff at this hotel. Your customer service is top notch and better than many more, much higher priced locations that I’ve stayed at!
This is a terrific clean hotel . The staff was awesome. the breakfast was very hot and varied with staff frequently checking to make sure items were there. The rooms were clean quiet and tv stations were varied . Lots of local restaurants nearby.