I checked into the property around 10:30pm. First thing I saw in my room was at least 4 roaches. I went back to the front desk turned in my key and left. The staff wasn't rude at all. The facility is infested with roaches. Totally unacceptable.
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酒店回复: Dear Guest,Thank you for noting that our front desk team was polite during your brief visit — we appreciate your acknowledgment of their service.We are truly sorry for the unacceptable experience you encountered upon arrival. Discovering pests in the room is not in line with our standards, and we completely understand your frustration. Please know that immediate action has been taken with our pest control partner to ensure this issue is fully resolved.We apologize for the inconvenience caused and hope you will consider giving us another opportunity in the future to provide a much better stay.Sincerely,Hotel Manager
5.0分
家庭亲子
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Yes everything was very good 😊 maids and maintenance man and front desk all do a very good job I felt welcomed and I will definitely return and let all of my family and friends know about this low priced good hotel
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you felt welcomed and that our maids, maintenance team, and front desk made such a positive impression. It is great to know that you found the hotel to be a good value and that you plan to return and share your experience with family and friends. Your kind words motivate our team to continue delivering excellent service.Sincerely, Hotel Manager
1.0分
商务出差
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They have an automatic system to return the security deposit, but it never worked & not answering the phone!
So yes, they took our security deposit! Be careful not to be scammed!
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酒店回复: Dear Guest,Thank you for sharing your concern. Security deposits are processed automatically at checkout and are never kept as extra charges, although some banks may take several business days to release pending holds. We regret the inconvenience caused by any difficulty reaching us by phone and have noted this for review with our team. Our staff is always ready to review individual bills and clarify deposit status for guests.Sincerely, Hotel Management
1.0分
其他
Parking was easy, room had roach , a SLUG , toilet paper was used , shower curtain & walls were stained .. 0/10 i felt nasty
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酒店回复: Dear Guest,Your concerns have been noted, and we will conduct a thorough investigation. Guest feedback is extremely important to us, and we appreciate your understanding as we work to improve.Sincerely, Hotel Management
3.0分
其他
Swat and K9 were executing a warrant when i arrived and CS was used. Staff was super friendly. Clientele was a litttle shady, but no problems
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We are pleased to hear that our team made a positive impression with their friendly and professional service. While the situation you described was unrelated to hotel operations, we appreciate your understanding and composure. Our priority is always to provide a safe and welcoming environment for every guest, and your observations help us continue strengthening that commitment for future stays.Sincerely, Hotel Manager
2.0分
其他
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Reserved a room for a king sized already paid for, they gave us a room has two XL twin beds, one very hard and one very soft but the soft bed was on a roller with no stopper the bed kept rolling around with any movement.
Tv was not connected to the server
WiFi connection did not work
Bathroom had roaches and a moth came out of the toilet paper roll.
My boyfriend and I just need a place to sleep for the night. You can find better INN for the same price they charge here, this INN should have been $40 bucks instead of $68.
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret the inconvenience caused by the bed setup, television, and connectivity issues, as well as the maintenance concerns you encountered. Your comments regarding cleanliness and room condition have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your input, as it helps us identify areas for improvement and enhance the overall guest experience in future stays.Sincerely, Hotel Manager
1.0分
其他
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Disgusting, air conditioner had towel shoved on side, toilet paper holder broken, stained bed sheets & comforter, no working cable/tv. and the staff had no care to refund or change us rooms. homeless & tweakers everywhere outside of building. didn’t feel safe
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酒店回复: Dear Guest,Thank you for taking the time to share your experience. We regret the concerns you encountered regarding cleanliness, maintenance, and the surrounding environment. Your feedback has been noted and shared with our management and housekeeping teams for immediate review. We are committed to ensuring a safe and comfortable atmosphere for all guests and will take the necessary steps to address these issues promptly and improve future stays.Sincerely, Hotel Management
4.0分
其他
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Good stay.
Room was clean. Just a strong smell of clorox. Everything worked. Looked nice inside. No people hanging outside. Nice experience. Had donuts and coffee from 7 am to 10 am. Staff was accommodating and let me check in hours early when I was late for a funeral. I requested a room downstairs because my husband is disabled and they gave me one with no problem. Parking was right in front of the room. The only reason I didnt give 5 stars was because I reserve 5 stars for 5 star hotels, but it was a good stay. Bed was comfortable. I have no complaints. Will come again.
5.0分
家庭亲子
Everything was good! Front desk are really nice everything works in the room love the big screen TV
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酒店回复: Dear Marcus,Thank you for your wonderful review! We are delighted to know you had a pleasant stay and enjoyed the well-functioning room along with the big screen TV. It is also great to hear the front desk team made a positive impression with their friendly service. We take pride in creating a welcoming and comfortable environment, and your feedback lets us know we are on the right track. We look forward to welcoming you back again soon.Sincerely, Hotel Manager
房间有臭虫
I checked into the property around 10:30pm. First thing I saw in my room was at least 4 roaches. I went back to the front desk turned in my key and left. The staff wasn't rude at all. The facility is infested with roaches. Totally unacceptable.
Yes everything was very good 😊 maids and maintenance man and front desk all do a very good job I felt welcomed and I will definitely return and let all of my family and friends know about this low priced good hotel
They have an automatic system to return the security deposit, but it never worked & not answering the phone!
So yes, they took our security deposit! Be careful not to be scammed!
Parking was easy, room had roach , a SLUG , toilet paper was used , shower curtain & walls were stained .. 0/10 i felt nasty
Swat and K9 were executing a warrant when i arrived and CS was used. Staff was super friendly. Clientele was a litttle shady, but no problems
Reserved a room for a king sized already paid for, they gave us a room has two XL twin beds, one very hard and one very soft but the soft bed was on a roller with no stopper the bed kept rolling around with any movement.
Tv was not connected to the server
WiFi connection did not work
Bathroom had roaches and a moth came out of the toilet paper roll.
My boyfriend and I just need a place to sleep for the night. You can find better INN for the same price they charge here, this INN should have been $40 bucks instead of $68.
Disgusting, air conditioner had towel shoved on side, toilet paper holder broken, stained bed sheets & comforter, no working cable/tv. and the staff had no care to refund or change us rooms. homeless & tweakers everywhere outside of building. didn’t feel safe
Good stay.
Room was clean. Just a strong smell of clorox. Everything worked. Looked nice inside. No people hanging outside. Nice experience. Had donuts and coffee from 7 am to 10 am. Staff was accommodating and let me check in hours early when I was late for a funeral. I requested a room downstairs because my husband is disabled and they gave me one with no problem. Parking was right in front of the room. The only reason I didnt give 5 stars was because I reserve 5 stars for 5 star hotels, but it was a good stay. Bed was comfortable. I have no complaints. Will come again.
Everything was good! Front desk are really nice everything works in the room love the big screen TV