酒店回复: Dear Guest,We apologize for the initial issues with room security and for any reluctance you experienced when requesting a room change. We understand how important safety is, and we will work on improving both room quality and our response to guest concerns in the future. Please visit us again.Sincerely, Hotel Manager
酒店回复: Dear Alberto,Thank you for your detailed feedback. We’re glad to hear the fireplace added some cozy comfort to your stay. We understand that the smaller bathrooms and lack of certain amenities may not suit longer visits or specific preferences. Your comments about the views and facilities are appreciated and will be shared with our team. We hope you found the overall experience acceptable and appreciate you choosing to stay with us. Sincerely, Hotel Manager
酒店回复: Dear Guest,Thank you for your wonderful feedback. We're thrilled to hear that you found the motel immaculate and appreciated the renovations. It's great to know that our efforts to improve the property are noticeable. We truly care about providing the best possible experience for our guests and are grateful for your kind words. We look forward to welcoming you again soon.Sincerely, Hotel Manager
This place needs a major upgrade! It’s very old and dilapidated. The rooms are super basic with terrible layout. The bathroom door creaked and woke up the whole room when someone used it. The hotel is near the freeway and super noisy. Oh and there’s no ac in the rooms so if you visit the town on a non winter day it’ll be hot in the room.
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酒店回复: Dear Imran,We’re sorry to hear about the discomfort you experienced, from the outdated condition of the property to the room layout, creaky bathroom door, freeway noise, and lack of air conditioning. Your comments are important and will be shared with management as we evaluate needed upgrades to improve comfort and overall guest satisfaction. We hope to offer a better experience on your next visit.Sincerely, Hotel Manager
2.0分
家庭亲子
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The rooms were not throughly cleaned. Walls were dirty, baseboards were dirty and floors did not seem mopped. The description says ocean view.. There is no ocean view. The wall fireplace did not work The foldout couch was smaller then a twin size bed.
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酒店回复: Dear Michelle,We regret the concerns you experienced with cleanliness, the room description, and the amenities. Your feedback regarding the walls, floors, fireplace, and furniture will be reviewed with our team to help guide improvements. We are committed to creating a more comfortable and accurate experience and hope to provide a better visit again.Sincerely, Hotel Manager
2.0分
其他
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Won’t be back
Room had some mold as well as rust. We did not take our shoes off until bed and wore our socks to bed in case we needed to get up during the night. My first impression when entering the room was to turn around and walk out, but it was only for one night so we didn’t leave. The entire place is way overdue for an upgrade.
I will say the sheets seemed clean.
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酒店回复: Dear D'Ann,We regret to hear about the mold, rust, and overall condition of the room, and we understand your concerns. Your feedback will be reviewed with our team to prioritize needed upgrades and improvements. We appreciate your note on the clean sheets and will continue to work toward creating a more comfortable stay. We hope you might consider visiting again after improvements are made.Sincerely, Hotel Manager
酒店里有一样东西坏了，工作人员第一时间就来解决了。这是一家可爱的海滨汽车旅馆，我睡得很好。🥰
我们不得不换房间，因为门和一扇窗户锁不上。他们不愿意换房间。我说我根本不愿意在没有安保的情况下在那里过一晚，他们却辩称没有窃贼。
第二个房间同样漏洞百出，但可以上锁。
一夜平安无事。
还行
我觉得还可以——住一晚还行。但如果要住几晚，这里就不太舒服了。浴室很小，而且很遗憾只有淋浴。看不到海景，只能看到停车场。床还不错，但我们没怎么吃早餐。壁炉很不错，用了一整晚。也没有水疗池或热水浴缸。如果这些对你来说很重要，那我建议你另寻他处。
真的，简直一尘不染。对于一家60年代初期的Cancellation汽车旅馆来说，他们真是小巫见大巫，还做了几处出色的翻新。显然，他们注重做到最好。
我们房间的地板很脏，除了睡觉，我们不得不一直穿着鞋。浴室的灯坏了，冷热水都关在水龙头上，淋浴器生锈了，浴室的门多处损坏，根本关不上。
我们没有入住。我们的东西在房间里放了两个小时，然后去吃饭就离开了。房间有股怪味，而且广告上说是海景房，但实际上并非如此。
美好的
This place needs a major upgrade! It’s very old and dilapidated. The rooms are super basic with terrible layout. The bathroom door creaked and woke up the whole room when someone used it. The hotel is near the freeway and super noisy. Oh and there’s no ac in the rooms so if you visit the town on a non winter day it’ll be hot in the room.
The rooms were not throughly cleaned. Walls were dirty, baseboards were dirty and floors did not seem mopped. The description says ocean view.. There is no ocean view. The wall fireplace did not work The foldout couch was smaller then a twin size bed.
Won’t be back
Room had some mold as well as rust. We did not take our shoes off until bed and wore our socks to bed in case we needed to get up during the night. My first impression when entering the room was to turn around and walk out, but it was only for one night so we didn’t leave. The entire place is way overdue for an upgrade.
I will say the sheets seemed clean.