The hotel was clean, and the breakfast was good. The reason it’s 3 stars is because the walls are paper thin. I stay at numerous hotels for work and kids sports tournaments. This was the most noise I’ve heard and it was week nights in November.
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酒店回复: We are sorry to hear you experienced a problem staying at our hotel. At any time during you stay, please call our Front Desk Agents so they may be able to help rectify any problems you may encounter.
5.0分
其他
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Love the contactless check-in/out. The room was clean and comfortable! The shower was just perfect in temperature and pressure. I could have stayed a week!! Loved that the tv screen welcomed me by name. Extra touch that didn’t go without notice!Thank you. Michele
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酒店回复: Dear Michele,Thank you so much for the wonderful review and perfect rating! We're absolutely delighted you enjoyed your stay with us. It's fantastic to hear that our contactless check-in made your arrival seamless and that you appreciated the personalized welcome on the TV screen. We love adding those special touches to make our guests feel at home.We're so glad the room exceeded your expectations and that the shower was just right. Your kind words about wanting to stay a week truly made our day! We can't wait to welcome you back to Hampton Inn by Hilton New Paltz whenever you're in the area again.Best,Guest Experience TeamHampton Inn by Hilton New Paltz
5.0分
其他
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First time in the New Paltz area. Very pleased with our stay. Very nice property. Clean, well kept, friendly & accommodating staff. Good breakfast. Front desk agent Margaret made our stay more enjoyable ! Friendly, warm greeting at check in. Pleasant and helpful at every aspect of our stay. Margaret is a big reason why we will return to this hotel !
4.0分
其他
The room was clean and comfortable. The heat was a little noisy. The staff were all friendly and helpful.
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酒店回复: Dear Martha,Thank you so much for your wonderful review and great rating! We're delighted to hear that you found your room clean and comfortable, and that our team made such a positive impression during your stay. Providing friendly, helpful service is at the heart of what we do, and it's fantastic to know we achieved that for you.We appreciate your comments about room comfort and will certainly take your feedback into consideration as we continue working to enhance our guests' experiences.We'd be thrilled to welcome you back to Hampton Inn by Hilton New Paltz on your next visit to the area. Thank you for choosing us!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
5.0分
其他
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Easy access to the highway and the town. Clean, well organized place. Large room with high ceilings. Coffee and tea easily available. Good breakfast. All around a very well run place. We will be staying again.
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酒店回复: Dear Steven,Thank you so much for the fantastic review and perfect rating! We're thrilled you enjoyed your stay with us. It's wonderful to hear that you found our location convenient for exploring both the highway and New Paltz, and that you appreciated the spaciousness of your room with those high ceilings. We're so glad our complimentary coffee, tea, and breakfast helped start your days off right.Your kind words about our team and operations mean the world to us. We take great pride in maintaining a clean, well-organized hotel where guests feel comfortable and well cared for. We can't wait to welcome you back on your next visit to the area!Best,Guest Experience TeamHampton Inn by Hilton New Paltz
5.0分
家庭亲子
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We really enjoyed our stay. We utilized the pool, the exercise room, and the breakfast area which was open at night for coffee, tea, and hot chocolate. Breakfast was good and had items which our gluten-free son could eat. The room was comfortable and the staff were friendly and helpful. We plan on returning.
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酒店回复: Dear Barbara,Thank you so much for the wonderful review and perfect rating! We're absolutely delighted to hear that you and your family enjoyed your stay with us. It's fantastic that you were able to take advantage of our pool, exercise room, and the evening refreshment area. We're especially glad our breakfast offerings worked well for your son's gluten-free needs, as we strive to provide options for all our guests.We're thrilled that our team made you feel welcome and that your room was comfortable. Knowing you're planning to return truly makes our day! We can't wait to welcome you and your family back to Hampton Inn by Hilton New Paltz.Best,Guest Experience TeamHampton Inn by Hilton New Paltz
5.0分
其他
Everything was really good except for the breakfast. Coffee was weak and bagels were tasteless
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酒店回复: Dear Guest,Thank you for the excellent rating! We're so happy to hear that your overall experience with us was really good. We truly appreciate your feedback about our breakfast offerings, as we're always looking for ways to enhance our guests' morning experience.It's wonderful to know that so many aspects of your stay met your expectations, and we take all feedback seriously as we continue to refine our services. We'd love the opportunity to welcome you back to Hampton Inn by Hilton New Paltz and provide you with an even better experience on your next visit.Best,Guest Experience TeamHampton Inn by Hilton New Paltz
位置好，员工也不错。
一切都挺好的。
这个价格没得挑了。
我们住得很愉快。房间干净宽敞，员工服务热情周到。早餐也很棒。强烈推荐。一定会再来的。
早餐很糟糕
The hotel was clean, and the breakfast was good. The reason it’s 3 stars is because the walls are paper thin. I stay at numerous hotels for work and kids sports tournaments. This was the most noise I’ve heard and it was week nights in November.
Love the contactless check-in/out. The room was clean and comfortable! The shower was just perfect in temperature and pressure. I could have stayed a week!! Loved that the tv screen welcomed me by name. Extra touch that didn’t go without notice!Thank you. Michele
First time in the New Paltz area. Very pleased with our stay. Very nice property. Clean, well kept, friendly & accommodating staff. Good breakfast. Front desk agent Margaret made our stay more enjoyable ! Friendly, warm greeting at check in. Pleasant and helpful at every aspect of our stay. Margaret is a big reason why we will return to this hotel !
The room was clean and comfortable. The heat was a little noisy. The staff were all friendly and helpful.
Easy access to the highway and the town. Clean, well organized place. Large room with high ceilings. Coffee and tea easily available. Good breakfast. All around a very well run place. We will be staying again.
We really enjoyed our stay. We utilized the pool, the exercise room, and the breakfast area which was open at night for coffee, tea, and hot chocolate. Breakfast was good and had items which our gluten-free son could eat. The room was comfortable and the staff were friendly and helpful. We plan on returning.
Everything was really good except for the breakfast. Coffee was weak and bagels were tasteless