酒店回复: Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with on your recent stay with us. Your satisfaction is important to us We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
5.0分
家庭亲子
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My family and I enjoyed staying here. Excellent breakfast options from scrambled eggs to make your own waffles. The rooms were perfect and the beds were very comfortable. The entire hotel was spotlessly clean. Will be staying there again.
3.0分
家庭亲子
This place was good but they forgot to finish painting the walls and some bugs in the room and hard to understand staff.
2.0分
其他
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No elevator and put 90 yr. Old on 3rd floor. One ice machine on opposite side of hotel. Bathroom too small and toilet very small and outdated. Card readers on doors (we had 2 rooms) very hard to uses. Took multiple attempts on both rooms to open doors. Continental breakfast was a joke. Little more than a slight snack. Would not stay there again. Seems to be more and more typical of Choice Hotels.
3.0分
其他
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This hotel is nicely remodeled, very clean. It is conveniently located. It's near many attractions including Sight and Sound Theater. It even includes breakfast.
We would like to suggest some protein options for breakfast ie boiled eggs or greek yogurt.
Personally, we did find the beds to hard/firm for our comfort. And this may sound silly, but the toilet was very low to the ground. Not good for elderly or larger framed people.
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酒店回复: Thank your for your feedback will make changes from your suggestions.
3.0分
其他
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No elevator you have to climb stairs Loud people on balcony smoking Staff wasn't helpful. Bathroom so small Had to stand across the toilet to open or shut door The door to the bathroom stuck and you had to slam it shut
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酒店回复: Sorry for the incovenience we were boooked and unfortunately you had booked the room that is on thirrd floor but we do not have elevator and we had no messages you have a guest is 90 years old or we could have made some arrangement to give you on forst floor.we usually try to give senior citizens on first floor rooms but we have our limitations i know you will understand that.
1.0分
情侣出游
LOCK TO GET IN DID NOT WORK. DID NOT FIX IT AND HAD TO GO TO THE OFFICE TO LET US IN EACH TIME.
价格优惠，空调和冰箱声音比较大。
浴室里竟然有白色毛状霉菌，真是让人不快。前台的女孩很友善，但是她英语说得不太清楚，也听不太懂。收据显示一晚的房费已经全额退款，但是我的信用卡上还没有收到退款。
千万别住这里。首先，空调根本不好用。当时气温零下5度，空调却像风扇一样吹着冷风。
我先是打电话给前台反映Wi-Fi的问题，因为网速慢得手机和电脑都用不了。他们让我连客人用的Wi-Fi，但是他们不肯告诉我网络地址和密码。后来我又打电话问空调的问题，结果没人接。
为了能睡个好觉，我不得不把电动床拉出来（见图），结果第二天早上醒来，因为空调吹出来的冷风又干又热，我头疼得厉害。吃早餐的时候，那个女服务员态度很差，我只是迟到了几分钟，她就说早餐结束了。
总之，我绝对不推荐这家酒店。
夫妇俩住了两晚
地板太恶心了——我们买了拖把来拖。他们既不拖地也不消毒。淋浴间的地板需要擦洗，洗手池也太恶心了——需要擦洗。床很舒服，床单很干净。电视操作起来很费劲，而且没有说明书。早餐很简单，水果熟透了。价格不错，但可能需要自己清洁台面和拖地。此外，空调声音很大，需要戴耳塞。
My family and I enjoyed staying here. Excellent breakfast options from scrambled eggs to make your own waffles. The rooms were perfect and the beds were very comfortable. The entire hotel was spotlessly clean. Will be staying there again.
This place was good but they forgot to finish painting the walls and some bugs in the room and hard to understand staff.
No elevator and put 90 yr. Old on 3rd floor. One ice machine on opposite side of hotel. Bathroom too small and toilet very small and outdated. Card readers on doors (we had 2 rooms) very hard to uses. Took multiple attempts on both rooms to open doors. Continental breakfast was a joke. Little more than a slight snack. Would not stay there again. Seems to be more and more typical of Choice Hotels.
This hotel is nicely remodeled, very clean. It is conveniently located. It's near many attractions including Sight and Sound Theater. It even includes breakfast.
We would like to suggest some protein options for breakfast ie boiled eggs or greek yogurt.
Personally, we did find the beds to hard/firm for our comfort. And this may sound silly, but the toilet was very low to the ground. Not good for elderly or larger framed people.
No elevator you have to climb stairs Loud people on balcony smoking Staff wasn't helpful. Bathroom so small Had to stand across the toilet to open or shut door The door to the bathroom stuck and you had to slam it shut
LOCK TO GET IN DID NOT WORK. DID NOT FIX IT AND HAD TO GO TO THE OFFICE TO LET US IN EACH TIME.