这是一家非常现代化的酒店,房间非常舒适,配有咖啡机、冰箱、床头柜和书桌上的 USB 端口,遮光效果很好,浴室舒适宽敞。早餐餐厅非常非常好,而且很健康,他们甚至有一台火腿切片机,游泳池水温温暖,露台非常舒适,强烈推荐这家酒店,服务非常好。
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酒店回复: ¡Muchas gracias por su detallado y positivo comentario! Nos alegra enormemente saber que disfrutó de nuestras habitaciones modernas, las comodidades tecnológicas, el desayuno saludable y nuestras áreas comunes como la alberca y la terraza. Comentarios como el suyo nos motivan a seguir ofreciendo experiencias memorables a nuestros huéspedes.Será un placer recibirle nuevamente muy pronto.Cordialmente,
酒店回复: Thank you for your continued loyalty and for sharing such wonderful feedback! We are delighted to hear that you consistently have a great experience with us. It's fantastic to know that you find our hotel spotless, enjoy the pleasant atmosphere, and appreciate our friendly and helpful staff.We look forward to welcoming you back every time you visit Costa Rica.Best regards,
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我支付了包含在预订中的早餐费用,但第二天我到达吃早餐时,他们告诉我早餐不包含在内,我必须再次付款。
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酒店回复: Thank you for your feedback. We understand how important clarity in booking details is, and we’re sorry for any confusion regarding the breakfast inclusion. After reviewing your reservation, we confirmed that the selected rate did not include breakfast. We always recommend reviewing the rate details during the booking process, as we offer several options to suit different preferences. We appreciate your understanding and hope to welcome you again for a more seamless experience.
酒店回复: Thank you so much for your enthusiastic recommendation! We are delighted to hear that you enjoyed our beautiful, central location with plenty of dining options, including the breakfast variety and the food trucks right outside the hotel.It's wonderful to know that you appreciated our heated rooftop pool and the great bar beside it. We're also thrilled that our professional and attentive staff met your needs and made your stay enjoyable.We look forward to welcoming you back in the future. Thank you for choosing us and for sharing your experience
酒店回复: Thank you for your feedback. We're glad to hear that you found our hotel nice, enjoyed the comfortable bed, and appreciated our friendly staff. However, we apologize for the noise disturbances you experienced due to the thin walls and the lack of a shelf for toiletries in the shower.We understand how important a quiet and well-equipped room is for a comfortable stay. Your comments have been noted, and we will work on addressing these issues to improve our guests' experience.We appreciate your input and hope to have the opportunity to welcome you back and provide a more enjoyable stay.Sincerely,
酒店回复: Thank you for your feedback. We apologize for the lack of signage and information in the rooms, as well as the confusion regarding the water policy. We understand how important clear communication is for a comfortable stay.We will review our policies and ensure that all necessary information is clearly provided in the rooms. Your comments about the water charge have been noted, and we will work on improving our service to avoid such misunderstandings in the future.We appreciate your patience and hope to have the opportunity to welcome you back and provide a better experience.Sincerely,
不错的酒店,但非常没有人情味。房间很普通,没什么特别的装饰。靠近机场,很实用。
非常享受在这里的住宿体验。大堂宽敞、舒适又现代。早餐不错,还使用了健身房和泳池,床很舒服,楼下 Vaporettos 餐厅的晚餐也很美味。
这是一次很棒的体验。每天早上都很享受他们的早餐!;)
镇上最好的酒店
这是一家非常现代化的酒店,房间非常舒适,配有咖啡机、冰箱、床头柜和书桌上的 USB 端口,遮光效果很好,浴室舒适宽敞。早餐餐厅非常非常好,而且很健康,他们甚至有一台火腿切片机,游泳池水温温暖,露台非常舒适,强烈推荐这家酒店,服务非常好。
这里的一切总是很棒。我们来哥斯达黎加和离开时都住过这家酒店很多次,没什么可抱怨的。这里总是一尘不染。气味很好,工作人员很友好,他们乐于助人,但不会打扰客人。我们每次都会住在这里。
我支付了包含在预订中的早餐费用,但第二天我到达吃早餐时,他们告诉我早餐不包含在内,我必须再次付款。
强烈推荐这家酒店。酒店环境优美,地处中心地带,餐饮选择丰富。早餐选择丰富,酒店外就有餐车。屋顶泳池是恒温的,旁边还有很棒的酒吧。工作人员专业热情,能够满足您的需求。一定会再次入住。
一些小瑕疵
酒店位置不错,靠近机场,位置也很好。床超级舒服,员工也很友好。但是,墙壁似乎比较薄,走廊里每开门的声音都能听见,而且隔壁也不停地有敲门声。淋浴间没有放洗漱用品的架子。9
房间里的水收费过高!
房间里没有任何标识或信息。入住第二晚时,我们要求更换迷你冰箱里的水,但他们说只有第一晚的水是免费的,第二晚不免费,每瓶水额外收费2美元。