酒店回复: I am sorry that your experience with us didn't meet your expectations. I have discussed your issues with our housekeeping staff, and using this as a training opportunity.We do hope if you are in the area again that you would consider trying us again.
酒店回复: Thank you for taking the time to leave a review. I'm sorry to hear about any issues you may have had in the room. We do clean all of our linens with the same detergent so it may be an allergenic issue. I'm sorry to hear about these issues and wanted to thank you for choosing to stay with us while you were in Charlottesville.
2.0分
其他
原文
翻译提供方：Google
没什么大不了的，就是有点烦人。
无线网络坏了。电视遥控器也不太好用。
停车费每天15美元。
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酒店回复: I'm sorry to hear about the issues you had at the hotel! Our team does our best to ensure guests enjoy their stay and I'm sorry to hear that this was not accomplished. We do charge for parking as we are in the heart of downtown Charlottesville and parking is very limited. I'm sorry for any inconvenience this may have caused. Thank you for staying with us and we look forward to having another opportunity to not only meet your expectations but exceed them!
3.0分
其他
原文
翻译提供方：Google
清洁工作很糟糕，服务也很差。
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酒店回复: Thank you for taking the time to leave a review. We're sorry to hear that you didn't enjoy your stay with us. We will take your feedback and use it to improve our hotel operations as a whole. Thank you for choosing to stay with us and we look forward to having another opportunity to not only meet your expectations but exceed them.
位置还可以，早餐好吃！停车方便，就是房间沙发有点旧
酒店很干净，家具也很豪华。停车需要收费。因为酒店位于市中心，晚上会有点汽车噪音。前台、桌子和电视的摆放位置不太合理。无线网络非常慢！！！
房间很大，床很舒服。冬天有暖气。遮光窗帘很棒。早餐分量足。房间内配有厨房设施。喜欢宽敞的衣帽间，方便放行李。四楼提供洗衣服务。酒店附近有很多不错的餐厅。步行10分钟内有当地超市。
房间还不错，空调系统出风有霉味，不知是谁说的，早餐不错？早餐在同类酒店中算是差的。。。。。。，，。。
Joel酒店的房间又大又干净。位置绝佳，离市中心非常近！早餐不太好。
房间很好，干净，离市中心很近，太棒了！
我知道这个品牌应该像短期公寓，但浴室里除了淋浴间里有一个水泵外，没有肥皂，洗手和简单的浴室使用非常不方便。
没有一次性杯子，而且杯子很大，很难往咖啡机里加水（很难看到容量指示，而且加水时很容易弄得一团糟）。
床头电源插头不足，这在如今大多数设施中也是标配。
我们喜欢这个房间，它很宽敞，但晚上我们感觉很痒，所以带上自己的床单，它们看起来很干净，但不知道为什么，
没什么大不了的，就是有点烦人。
无线网络坏了。电视遥控器也不太好用。
停车费每天15美元。
清洁工作很糟糕，服务也很差。