酒店回复: Hello Nallely,Agradecemos que nos hayas compartido tus comentarios. Lamentamos que la limpieza de tu habitación no haya estado a la altura de tus expectativas y que hayas tenido esa impresión. Tu experiencia es valiosa para nosotros y tomaremos en cuenta tus observaciones para mejorar nuestros estándares de limpieza en el futuro. Esperamos que tengas una excelente jornada.
1.0分
其他
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The pot hole at the entrance to the hotel’s parking lot felt like it would almost swallow my Truck. The entrance door to the room had a gap around it, so bad that we put a chair in front of the door. The smell from whatever they used to clean the room was so overwhelming that we left at 0400 in the morning. The pictures showed on this site for the hotel does not look like that now. I believe the
picture was taken before the hotel was sold to current owners. The hotel looks nothing like it is portrayed in the photos on *******.
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酒店回复: Hello James,Thank you for your feedback. We appreciate your observations regarding the entrance, room door, and cleaning products used during your stay. Our goal is to provide accurate representations of our property, and your comments about the current condition and visuals will be taken into consideration. We value all guest experiences as they help us understand areas that need attention. Your concerns will be shared with the management team for future improvements.
1.0分
其他
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Poor stay
Condition of the room was horrible. Front door jam looked like the door had been kicked in. Walls had been damaged and severely scratched. Shower rod had been pulled from the wall, replaced but not finished out. The small clothes’ rack was damaged. Overall, I was really disappointed with how this place had been represented.
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酒店回复: Dear Guest,We appreciate your feedback regarding your recent stay. Your comments about the room conditions will be passed along to our management team for review, as we strive to ensure our accommodations meet guest expectations. We understand how important these details are to a pleasant experience and hope you consider staying with us again in the future for an improved visit. Thank you for sharing your thoughts.
4.0分
商务出差
There was a roach on one of the bath towels. The hotel wasn't bad at all and I didn't notice the roach until the next morning. Just wanted to warn others.
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酒店回复: Hello Brandi,Thank you for your feedback regarding your stay. We appreciate you bringing this to our attention. Cleanliness is a priority for us, and we take guest concerns seriously. Your comments will be shared with the appropriate team to ensure the continued quality of our services. We hope to welcome you back for a more seamless experience in the future.
1.0分
家庭亲子
Bugs everywhere. Room was hot and dirty. Limited pillows/ towels. no desk chair for desk.
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酒店回复: Hello Samantha, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
2.0分
其他
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Economy stay, not ideal for women or children
Room was in disrepair and barely wiped down. I had to use my own wipes on surfaces as I had small children with me. Sheets were clean and no sign of bugs but only two thin pillows per bed. A single man probably wouldn't mind but I wish I had known how dirty the room was because I never would have booked for my family. Shower had hair in it and no stopper. Hairdryer was broken. Carpet and ironing board were terribly stained. Front desk staff was very welcoming and informative but the room was in very bad shape.
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酒店回复: Dear Guest, Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you found our front desk staff welcoming and informative. However, we regret that the condition of your room did not meet your expectations, especially with small children in tow. Your comments about cleanliness and maintenance will be addressed with the appropriate departments to ensure improvements. We value your insights and hope your future travels are more enjoyable.
3.0分
家庭亲子
Weird, sketchy area. The guy is never at the front desk. Breakfast isn’t much.
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酒店回复: Hello Barbara,Thank you for sharing your feedback. We appreciate your comments regarding the location and service aspects. Your observations about breakfast will be noted for our ongoing review of guest offerings. We strive to create a welcoming environment, and your input is valuable as we continue to improve the experience we provide to all guests. We hope you find accommodations that better meet your expectations in the future.
5.0分
其他
The rooms need painting land bed squeatk but it was a very clean ry
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酒店回复: Hello Sallie,Thank you for your reaction regarding your recent stay. We're glad to hear that you found the room to be very clean. Your comments about the room's condition and the bed are appreciated, as they help us identify areas for improvement. We value your insights and hope your next experience with us will be even better.
1.0分
家庭亲子
It was run down and dirty. The staff was nice, but they really need to hire a new cleaning lady and put some money into maintaining the property.
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酒店回复: Hello Lydia,Thank you for your feedback. We appreciate your kind words about our staff. Your comments regarding the cleanliness and maintenance of the property are noted and will be shared with the appropriate team for their consideration. We strive to create a positive experience for all our guests, and your insights are valuable in helping us improve.
2.0分
家庭亲子
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It smelled clean but it felt dirty. I think that they shouldn’t advertise continental breakfast if it was only cereal and also the lamps were rusted and the walls were missing paint. I think little small touches would bring more business and better reviews and maybe bring in some fruit and bagels to add to the breakfast at the very least. The staff was really nice though.
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酒店回复: Hello Danielle,Thank you for taking the time to leave us a review. We are sorry that you did not enjoy your stay with us. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope you will give us another chance in the future.Sincerely,KP.
房间里布满了蜘蛛网，就像一个废弃的、布满灰尘的房间。
The pot hole at the entrance to the hotel’s parking lot felt like it would almost swallow my Truck. The entrance door to the room had a gap around it, so bad that we put a chair in front of the door. The smell from whatever they used to clean the room was so overwhelming that we left at 0400 in the morning. The pictures showed on this site for the hotel does not look like that now. I believe the
picture was taken before the hotel was sold to current owners. The hotel looks nothing like it is portrayed in the photos on *******.
Poor stay
Condition of the room was horrible. Front door jam looked like the door had been kicked in. Walls had been damaged and severely scratched. Shower rod had been pulled from the wall, replaced but not finished out. The small clothes’ rack was damaged. Overall, I was really disappointed with how this place had been represented.
There was a roach on one of the bath towels. The hotel wasn't bad at all and I didn't notice the roach until the next morning. Just wanted to warn others.
Bugs everywhere. Room was hot and dirty. Limited pillows/ towels. no desk chair for desk.
Economy stay, not ideal for women or children
Room was in disrepair and barely wiped down. I had to use my own wipes on surfaces as I had small children with me. Sheets were clean and no sign of bugs but only two thin pillows per bed. A single man probably wouldn't mind but I wish I had known how dirty the room was because I never would have booked for my family. Shower had hair in it and no stopper. Hairdryer was broken. Carpet and ironing board were terribly stained. Front desk staff was very welcoming and informative but the room was in very bad shape.
Weird, sketchy area. The guy is never at the front desk. Breakfast isn’t much.
The rooms need painting land bed squeatk but it was a very clean ry
It was run down and dirty. The staff was nice, but they really need to hire a new cleaning lady and put some money into maintaining the property.
It smelled clean but it felt dirty. I think that they shouldn’t advertise continental breakfast if it was only cereal and also the lamps were rusted and the walls were missing paint. I think little small touches would bring more business and better reviews and maybe bring in some fruit and bagels to add to the breakfast at the very least. The staff was really nice though.