酒店回复: Thank you for taking the time to share your feedback! We’re glad to hear that you had a positive stay overall. If there’s anything specific you think we could improve upon or if there’s anything more we could do to make your next visit even better, we’d love to hear from you.We hope to welcome you back soon!
5.0分
家庭亲子
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The rooms were very clean, the rooms were large, with two queen beds, and there were enough towels in the bathroom. Though they don't clean the room every day but upon asking, they did clean the room. The room has a big tv, microwave and refrigerator. The breakfast was great as well.
Would stay again.
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酒店回复: Thank you so much for your wonderful 10/10 review! We’re delighted to hear that you enjoyed our clean and spacious rooms, comfortable queen beds, and the convenience of the in-room TV, microwave, and refrigerator. We’re also glad our team was able to provide cleaning service upon request and that you had a great breakfast experience. At Hampton Moore Oklahoma, making you happy makes us happy! We truly appreciate your kind words and look forward to welcoming you back again
3.0分
其他
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I have stayed at other Hampton Inns for business and have never had the front desk deny me water when asked for it. I was told they only give water at check in but I wasn't even offered it then. The breakfast was down to one hot item available and i was not even really hot. Our room had cracks in the ceiling and wall paper was coming loose at the corners by the bed. the pillows were totally flat.
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酒店回复: Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced during your stay. We try to follow the Hilton brand standards regarding providing complimentary amenities to our guests, and we’ve made ownership aware of the wallpaper and ceiling concerns in your room. We also apologize for the flat pillows and limited hot breakfast items during your visit. Your comments help us improve, and we hope to have the opportunity to provide a more comfortable stay on your next visit
3.0分
家庭亲子
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One of the lights in the bathroom didn’t work so it was pretty dark in there. Also, the shower dripped the whole time and was a little distracting at night while trying to sleep. Also, the fridge didn’t keep our food very cold either.
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酒店回复: Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you encountered during your stay. We understand how important it is to have a comfortable and well-functioning room, and we regret that we fell short in providing that for you.Regarding the issues with the bathroom light, shower, and fridge, we appreciate you bringing these to our attention. Our maintenance team will be reviewing these areas to ensure that future guests have a better experience. We certainly understand how these disruptions could have affected your stay, and we are truly sorry for any frustration they caused.
2.0分
其他
Dirty linen. Blood on bedsheets. Light not working over bathroom sink. Poor lighting, gloomy. Coffee in kitchen area great. Bedroom coffee third rate.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you encountered during your stay, particularly with the cleanliness of the linens, the lighting in the bathroom, and the quality of the coffee. This is certainly not the standard we aim to uphold, and we take your concerns very seriously.Please know that we have addressed these matters with our housekeeping and maintenance teams to ensure they are resolved immediately. We understand how important it is to have a clean and well-maintained room, and we deeply regret that this was not the case during your visit.We are also glad to hear that you enjoyed the coffee in the kitchen area, and we’ll work on improving the quality in the bedroom as well.We truly value your feedback as it helps us improve.
4.0分
其他
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Clean rooms friendly staff , parking lot was pretty full I had to walk from the very last row of parking to carry my luggage in. Other than parking nice hotel
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酒店回复: Thank you for your 8 out of 10 rating! We’re happy to hear you enjoyed your stay at the Hampton Inn in Moore, Oklahoma. It’s great to know you found the rooms clean and the staff friendly. We apologize for the limited parking during your visit and appreciate your understanding. We hope to welcome you back soon!
4.0分
其他
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The staff here were all really nice and helpful. The breakfast was good, and they kept things stocked and clean. Our room had a strange smell when we first walked in, but that seemed to go away by the end of our stay.
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酒店回复: Thank you for your kind words about our team and breakfast service! We’re glad to hear you had a pleasant stay overall. We appreciate you noting the initial room odor and will be sure to review this with our housekeeping team to make sure all rooms are fresh and inviting for future guests. We look forward to welcoming you back soon!
5.0分
其他
Yes!
Air conditioning was perfect! Room was clean and spacious. We had one small issue and it was fixed immediately.
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酒店回复: Thank you so much for the wonderful 10 out of 10 review! We’re thrilled to hear that you enjoyed your stay and that the air conditioning and room met your expectations. We’re also glad our team was able to resolve your issue quickly. We appreciate you choosing to stay with us and hope to welcome you back again soon!
5.0分
商务出差
Good hotel with good location for my business trip that I only stayed overnight for.
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酒店回复: Thank you for your perfect 10/10 rating! We’re glad to hear our location worked well for your business trip and that you had a good stay, even for just one night. At Hampton Moore Oklahoma, making you happy makes us happy. We appreciate your feedback and hope to welcome you back on your next visit
5.0分
家庭亲子
One of the nicest chain hotel rooms we’ve experienced for a very reasonable price.
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酒店回复: Thank you so much for your perfect 10/10 rating! We’re thrilled to hear you enjoyed your stay and found our rooms comfortable and a great value. At Hampton Moore Oklahoma, making you happy makes us happy. We truly appreciate your kind words and look forward to welcoming you back soon!
好的
The rooms were very clean, the rooms were large, with two queen beds, and there were enough towels in the bathroom. Though they don't clean the room every day but upon asking, they did clean the room. The room has a big tv, microwave and refrigerator. The breakfast was great as well.
Would stay again.
I have stayed at other Hampton Inns for business and have never had the front desk deny me water when asked for it. I was told they only give water at check in but I wasn't even offered it then. The breakfast was down to one hot item available and i was not even really hot. Our room had cracks in the ceiling and wall paper was coming loose at the corners by the bed. the pillows were totally flat.
One of the lights in the bathroom didn’t work so it was pretty dark in there. Also, the shower dripped the whole time and was a little distracting at night while trying to sleep. Also, the fridge didn’t keep our food very cold either.
Dirty linen. Blood on bedsheets. Light not working over bathroom sink. Poor lighting, gloomy. Coffee in kitchen area great. Bedroom coffee third rate.
Clean rooms friendly staff , parking lot was pretty full I had to walk from the very last row of parking to carry my luggage in. Other than parking nice hotel
The staff here were all really nice and helpful. The breakfast was good, and they kept things stocked and clean. Our room had a strange smell when we first walked in, but that seemed to go away by the end of our stay.
Yes!
Air conditioning was perfect! Room was clean and spacious. We had one small issue and it was fixed immediately.
Good hotel with good location for my business trip that I only stayed overnight for.
One of the nicest chain hotel rooms we’ve experienced for a very reasonable price.