酒店回复: Dear Edward, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with our leadership team, so we can do our best to ensure this does not occur again. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
5.0分
其他
I didn't have any food or beverage from the facility. The only reason I booked this hotel is the walkable distance to the Angels of the Wind arena.
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酒店回复: Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
其他
Nice overall experience at hotel nice pool hot tub friendly staff great walking distance to arena food options
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酒店回复: Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
5.0分
其他
Superior customer service at the front desk. Nice room. Secure parking lot. Overall, great option in Everett. Will stay here again
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酒店回复: Thank you for sharing your experience with us. It is always encouraging to hear positive feedback. Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
3.0分
情侣出游
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Our room was missing a light on one side of the bed, there seemed to be a missing cover on the headboard, there was brown stain on the wall/outlet by the bed, and the only view we had was of a dirty roof. The AC was als very loud and squeaky all night long
将近200刀的酒店,万怡在国内是五星级了,在这就是比Motel 高一个档次,其他都好,我就是真服了老美酒店的空调,每个房间一个大坐地柜机,噪音能让你发心脏病
房间很干净,员工也很友好。周边区域逛起来很有意思。
设施好,干净,环境美
泳池干净、健身房24小时
服务员亲切有耐心,我英文不好,他会慢慢说,很体贴客人。
值得推荐、CP值又高。下次会再入住
因为我分开两次下的booking,第一天前台就告诉我需要再check in,但可以不用换房间。其实系统原始也可以理解,但第二天我早上就去再check in,说可以了,结果晚上还是用不了房卡,又再一次做check in的整套动作。除却系统的问题,前台是很友善的。
非常干净整洁,没有异味,床铺舒适干净。唯一需要的是房间里有一瓶水。
没有网络,前台说我得打电话给客服,但没用。房间里灰尘很大
I didn't have any food or beverage from the facility. The only reason I booked this hotel is the walkable distance to the Angels of the Wind arena.
Nice overall experience at hotel nice pool hot tub friendly staff great walking distance to arena food options
Superior customer service at the front desk. Nice room. Secure parking lot. Overall, great option in Everett. Will stay here again
Our room was missing a light on one side of the bed, there seemed to be a missing cover on the headboard, there was brown stain on the wall/outlet by the bed, and the only view we had was of a dirty roof. The AC was als very loud and squeaky all night long