酒店回复: Hello Fabrizio,You've expressed your displeasure in the lack of housekeeping services provided by our staff at our RED ROOF INN HAYWARD. This is regrettable to see, as this is not the usual experience our guests have with us. Your feedback is important to us, so thank you for making us aware of your concerns. I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
酒店回复: Dear Miri,We are sorry to hear your recent experience at the RED ROOF INN HAYWARD did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,LaTundeRed Roof Management RediResponse Specialist
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hayward. You indicated that you were unsatisfied with the customer service you experience, and our required deposit. Please know that this is a refundable deposit and we apologize for the mentioned customer service. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely,RecordoRed Roof Management Rediresponse Specialist
酒店回复: Dear Jesse,I am sorry your experience was less than ideal after your recent stay with us at the RED ROOF INN HAYWARD. The poor customer service indicated was truly regrettable to read and is far from the standard we strive to uphold. Your comments will be shared with management in an effort to address this concern. Know that your voice is of tremendous importance to us at Red Roof, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for sharing your concerns and all the best in your future travels.Sincerely,Red Roof Management
住的还不错，没有押金。性价比高
非常好的地方，干净，员工也很乐于助人。我们一定会再来的。
房间设备旧，打扫卫生还说要挂牌子，不懂印度人的思路。建议携程推荐的时候把这些细节搞清楚，介绍的时候说清楚，避免麻烦
服务 态度不好
我写信是为了表达我的失望，并解释为什么我没有入住贵酒店。很遗憾，贵酒店的服务未能达到贵酒店在线口碑所预期的标准。房间维护不善，有被忽视的迹象，附图中可见蟑螂出没。
此外，我入住的房间本应是无烟房，但却弥漫着烟味。作为家长，我无法让我的孩子待在这样的环境中。
由于酒店清洁度不符合标准，我恳请全额退款。感谢您处理此事。
这个地方很垃圾，气味非常难闻，令人讨厌的地方，这家酒店的经理非常不尊重客人，对待客人非常不好，我不会向任何人推荐这个地方，我不会再来这个肮脏、肮脏、发臭的地方，即使他们免费给我房间，我也不会在这个肮脏的地方过夜
他们从来没有打扫过我的房间，他们打扫过一次，当我问他们清洁服务卡是否有效时，他说你不需要，他们不会说英语，所以他拿走了我的卡，之后他们再也没有打扫过我的房间，我很生气，我应该得到赔偿
不敢入睡
这是我住过的最吵的酒店之一。问题不在于酒店本身，而在于那些客人。他们吵得像个贫民窟，让人觉得很恐怖。我甚至不敢睡觉，因为一个男人进来时又喊又叫，听起来就像在抢劫一样。他整晚都在咒骂和尖叫。前台的那个年轻人不得不应付这一切。我当时简直要命了。我根本没法出去看看他，我打电话给前台，但每次都无人接听。我以后再也不会住这里了。
这是糟糕的客户服务，在我抵达之前他们给我打了电话，然后当我登记入住时他们询问我的费用，然后我被迫存入现金押金，而当时我已经用信用卡支付了押金，需要 100 现金押金，我尝试拨打客服电话，但 ******* 无法接通。
这是我经历过的最糟糕的酒店体验
我的一贯原则是，如果体验不好就不写评论，因为错误难免发生，我不喜欢别人过于挑剔，但这次的点评或许更像是一个警告。我篇幅有限，无法一一解释我在这家酒店遇到的所有问题，但酒店经理态度咄咄逼人，态度恶劣。我的个人物品被损坏、搬走，在我工作期间又被损坏。我试图打电话给经理解释发生了什么事，但他挂断了电话，于是我打电话给**********，当他们的工作人员试图提供帮助时，他却对着他们破口大骂。我不得不被调离住处，但经理的行为让我很难安排。**********在整个过程中都非常乐于助人。我当时正在出差，酒店经理却把一切都搞得一团糟。对这个人非常失望。预订这家酒店前请三思。