They was renovating the hotel A manager came out and met us and they was doing so on the web site, then the hotel attend said he can't do the hotel for the amount on the site. But then turned around and said someone else booked that room they did not specify on the website that they was remodeling and then they tried to charge my card for the hotel amount 😞
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酒店回复: Dear Renecca,Thank you for your feedback. We sincerely apologize for the confusion and inconvenience you experienced during your stay at Marshall Lodge By OYO. We understand how frustrating it must have been to encounter issues with pricing and the lack of information about the ongoing renovations. This is certainly not the experience we aim to provide our guests, and we will address these concerns with our team to prevent future misunderstandings.We appreciate your patience, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,The Marshall Lodge By OYO Team
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家庭亲子
Chose not to stay. Looked like a homeless shelter. Expect a full refund.
Not a good business
They was renovating the hotel A manager came out and met us and they was doing so on the web site, then the hotel attend said he can't do the hotel for the amount on the site. But then turned around and said someone else booked that room they did not specify on the website that they was remodeling and then they tried to charge my card for the hotel amount 😞
Chose not to stay. Looked like a homeless shelter. Expect a full refund.