酒店回复: Dear Frank,Making a great first impression is essential, and it is upsetting that we fell short in doing so. We are very sorry that our environment made you feel uncomfortable and that our housekeeping efforts left much to be desired. Your feedback is valuable to our team and will guide our efforts to improve the guest experience.
1.0分
家庭亲子
原文
翻译提供方：Google
就价格而言还不错，但是很脏。房间没有用吸尘器打扫。浴室的地毯上有很多头发。真的很脏。我不推荐它。
酒店回复: thanks for time
1.0分
商务出差
原文
翻译提供方：Google
清洁工作很差。
看起来他们已经好几年没打扫或洗过那些脏床单了。
酒店回复: THANKS
1.0分
其他
原文
翻译提供方：Google
办理入住，进了房间，就直接走了出去。环境很脏，楼里到处都是无家可归的人。
酒店回复: thanks for time
3.0分
其他
原文
翻译提供方：Google
工作人员很努力，但缺乏
酒店回复: thanks for time
3.0分
情侣出游
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While my room was fine, my friend that also stayed there at the same time found 2 dead cockroaches in the bathroom. It was a sketchy area. The facility is not that great.
I booked a room with microwave and fridge, and they put me in a room without. When I mentioned it to the staff, she said: "there is a microwave here in the lobby and I'll find a fridge for you....". Did she really expected me to walk all the way there to heat up whatever i needed? that throw me off.... I had to insist to be put in another room with the amenities that I intentionally booked with.
Also, the hallway fire alarm near my room had low battery so the annoying chipping/beep noise was going on all day/night.
1.0分
其他
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Pictures of hotel were not up to date, giving us the impression that we’d be staying somewhere nice. We found roaches in the bathroom and in the main room. Aside from the bugs, the surrounding area did not like a safe environment. Needless to say we did not get much sleep during our stay.
酒店回复: thanks so much
2.0分
朋友出游
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Found a cockroach in my room on the second day , a lot of tweekers hanging around giving me and my friend dirty looks did not feel all that safe perfume went missing out of my room . Will never stay there again
我看起来和照片上不一样。毛巾和床单又脏又脏。满是香烟和*********烟味。这地方环境很差。
我不推荐。我甚至觉得从一楼搬到二楼都很没品味。浴缸坏了，一直漏水。
他们还把我们换到了另一间也坏了的卧室。浴室的天花板漏水。他们又把我们换到了三楼，最后终于把门关上了。我不推荐。
简直是一场灾难。我甚至想退还我的钱，但那天晚上我别无选择，也没有地方睡觉。
这地方太吓人了！我们在停车场下车都觉得不安全！房间太脏了，我们要求退款。我再也不住红狮酒店了！******* 你得把这地方关了！
就价格而言还不错，但是很脏。房间没有用吸尘器打扫。浴室的地毯上有很多头发。真的很脏。我不推荐它。
清洁工作很差。
看起来他们已经好几年没打扫或洗过那些脏床单了。
办理入住，进了房间，就直接走了出去。环境很脏，楼里到处都是无家可归的人。
工作人员很努力，但缺乏
While my room was fine, my friend that also stayed there at the same time found 2 dead cockroaches in the bathroom. It was a sketchy area. The facility is not that great.
I booked a room with microwave and fridge, and they put me in a room without. When I mentioned it to the staff, she said: "there is a microwave here in the lobby and I'll find a fridge for you....". Did she really expected me to walk all the way there to heat up whatever i needed? that throw me off.... I had to insist to be put in another room with the amenities that I intentionally booked with.
Also, the hallway fire alarm near my room had low battery so the annoying chipping/beep noise was going on all day/night.
Pictures of hotel were not up to date, giving us the impression that we’d be staying somewhere nice. We found roaches in the bathroom and in the main room. Aside from the bugs, the surrounding area did not like a safe environment. Needless to say we did not get much sleep during our stay.
Found a cockroach in my room on the second day , a lot of tweekers hanging around giving me and my friend dirty looks did not feel all that safe perfume went missing out of my room . Will never stay there again