This place is nothing like the pics drove on to big spring. Did not even stay it looked so bad.
展开
酒店回复: Dear Stephen,Thank you for your feedback, and we’re truly sorry to hear that your experience didn’t meet expectations. We understand your concerns about the condition of the property, and we apologize for any discrepancies between the photos and your experience. Your comments are important to us, and we will address them with our team to ensure improvements are made.We hope you’ll consider giving us another chance in the future.Best regards,The American Inn by OYO Colorado City I-20 Team
1.0分
其他
展开
Although check-in was friendly, the room was smelly, then the second room had no working air conditioning, and third room was dirty. Bed sheet was not washed and stained with some sort of dirt like poop or blood, the toilet was filthy, trash can still had garbage such as shaving blades from pervious guests. There is trash scattered around the property, even in the laundry room there is garbage laying on the floor and the floor was full of dirt. Everything was so dirty, I left a few hours later and didn't stay for a night.
4.0分
商务出差
展开
The person on duty for check in was very helpful. It’s not the best place in the west but for a cheap place for a tired traveler it served the purpose. Had basic necessities and the beds were actually comfortable. What I say again maybe for the price it was yes.
5.0分
其他
I would stay there again and again cuz it's quiet no problems no drama just very excellent people who work there they leave you alone they don't bother you
展开
酒店回复: Dear Mary,Thank you for your kind words and for choosing Capital O American Inn Colorado City I-20. We're thrilled to hear you enjoyed the quiet atmosphere and friendly, respectful service from our team. We look forward to welcoming you back again and again!Best regards,Management TeamCapital O American Inn Colorado City I-20
5.0分
其他
Quietness very understanding people no one bothered you it was a wonderful wonderful place to be
展开
酒店回复: Dear Mary,Thank you for sharing your wonderful experience at Capital O American Inn Colorado City I-20. We're delighted to hear you enjoyed the quiet environment and found our team understanding and respectful. We truly appreciate your kind words and look forward to welcoming you back soon!Best regards,Management TeamCapital O American Inn Colorado City I-20
1.0分
其他
展开
They didn't open the door for me I waited 45 minutes when I opened the room it was the ugliest thing in my life that I've ever seen I ran out without caring about anything be careful with this place
1.0分
其他
Nothing it was a twrrible place to live at when the front desk is touching on me every chance he got.
1.0分
商务出差
展开
tv service sucks and plumbing was bad and they no stopper for tub. And they was coffee maker in room. The air conditioner makes alot of racket. And the room had smelled we had buy air freshener. Like someone smoking in the room.
1.0分
其他
Absolute junk, trash everywhere. I left within 10 minutes and went to a different hotel.
5.0分
其他
Perfect State don't have nothing wrong to say about it it's wonderful
展开
酒店回复: Dear Mary,Thank you for your wonderful feedback! We’re thrilled to hear you had a perfect stay at Capital O American Inn Colorado City I-20. Your kind words mean a lot to us, and we look forward to welcoming you back soon!Best regards,Management TeamCapital O American Inn Colorado City I-20
This place is nothing like the pics drove on to big spring. Did not even stay it looked so bad.
Although check-in was friendly, the room was smelly, then the second room had no working air conditioning, and third room was dirty. Bed sheet was not washed and stained with some sort of dirt like poop or blood, the toilet was filthy, trash can still had garbage such as shaving blades from pervious guests. There is trash scattered around the property, even in the laundry room there is garbage laying on the floor and the floor was full of dirt. Everything was so dirty, I left a few hours later and didn't stay for a night.
The person on duty for check in was very helpful. It’s not the best place in the west but for a cheap place for a tired traveler it served the purpose. Had basic necessities and the beds were actually comfortable. What I say again maybe for the price it was yes.
I would stay there again and again cuz it's quiet no problems no drama just very excellent people who work there they leave you alone they don't bother you
Quietness very understanding people no one bothered you it was a wonderful wonderful place to be
They didn't open the door for me I waited 45 minutes when I opened the room it was the ugliest thing in my life that I've ever seen I ran out without caring about anything be careful with this place
Nothing it was a twrrible place to live at when the front desk is touching on me every chance he got.
tv service sucks and plumbing was bad and they no stopper for tub. And they was coffee maker in room. The air conditioner makes alot of racket. And the room had smelled we had buy air freshener. Like someone smoking in the room.
Absolute junk, trash everywhere. I left within 10 minutes and went to a different hotel.
Perfect State don't have nothing wrong to say about it it's wonderful