Very nice and new appearing facility. However, perhaps short of help as numerous things seemed lacking. The microwave in the room had not been cleaned before we arrived. The phone in the room did not work, could not reach the front desk. The bathroom had ONE hook for the towels, we had to hang the towels on the door closer arm and the luggage rack. The TV in the exercise room did not work until I asked to connect it, and then the volume was not adjustable. The soap in the public restroom was empty and when I told the front desk it was empty, it still was not replaced after two more days.

In spite of these things, a very nice facility with a good breakfast with nice variety, typical hotel breakfast food. The pool was nice but the water in the outdoor hot tub was not hot. Comfortable bed and was able to make the heater fan run continuously to cover up outside noise.

The stay was great. The hot tub was cold but other than that everything was excellent! Thank you for the great guest experience. My family and I loved every second of our stay

The beds were the most uncomfortable beds I have ever slept in! If comfort is in your name, your beds should be comfortable! Also the hot tub was freezing cold all weekend. This was an amenity that we were really looking forward to and one of the reasons that we chose your hotel. Pretty disappointed.

Good value. Large room with a comfortable bed. Daily cleaning of the room only if requested. In the back of a shopping center but good generic restaurants in walking distance. Breakfast is okay: not many healthy choices, not great coffee. Staff is pleasant but doesn’t go out of the way to be helpful. They had an indoor pool and hot tub which looked nice, but we didn’t use it. The facility was clean but has seen better days.

The receptionist wasn’t friendly, when I checked in and a different one when I checked out. They charge a $25 fee for incidentals which on check in I was informed it would be refunded when I checked out, when I checked out I was informed that when they checked the room, guess to make sure I didn’t take anything, then they would process the refund, which would take up to 10 days! The room smelled like cigarettes, awful smell. Breakfast was awful. I just wanted to get out of there and wanted an apple and a banana, the we’re both more than a couple days old. The banana was turning brown. Awful place. After traveling quite a long distance to get there I was really tired. I had a family above me that let their kids run around in the room. When I went to call the front desk the phone didn’t work. I wouldn’t recommend this hotel.