Very helpful staff. Excellent coffee options. Room was spacious, appeared to have been recently updated, and very clean.
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酒店回复: Merci beaucoup Lawrence pour votre retour ! Nous sommes ravis que vous ayez apprecié votre séjour avec nous !
5.0分
家庭亲子
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Very nice boutique hotel in great location. Rooms are clean and unique with brock walls. Robes provided are wonderful. Free coffee and pastries throughout the day. Overall, really fantastic.
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酒店回复: Merci Julie pour votre retour ! Nous sommes ravis que vous ayez apprecié votre séjour avec nous !
5.0分
家庭亲子
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Loved the hotel, staff and location, but realize there is serious street work in process now. That does distract and cause inconvenience…challenged travelers would need help with bags from taxi to entrance. Cruisers with many bags will have some difficulties.
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酒店回复: Thank you for your kind words about the hotel, our team, and the location, we're glad you enjoyed your stay.We understand the nearby street work can be inconvenient, especially for guests with luggage. Our staff is always available to assist with bags from the taxi drop-off to the entrance, and we’re committed to making each guest’s arrival as smooth as possible.Warm regards,
5.0分
其他
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This hotel was completely the best choice in Old Montreal. The oldest hotel on the oldest street? Hooray! The rooms had exposed rock wall, looking lovely and ancient, the shower, with multiple heads, was fun. The continental breakfast was just fine, and if there were croissants left, we were free to take them all day. The included coffee, including all the fancy types, was a nice touch. A valet met our car, helped us with our luggage and then parked our vehicle. Umbrellas were at the door, in case we needed to borrow one, and the hotel was right in the middle of all the things we wanted to see. Were we to go back to Montreal, I would want to stay no place else.
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酒店回复: Thank you so much for your wonderful feedback, we're truly honored to have been your choice in Old Montreal!We’re especially glad that our team, including our valet service, helped make your stay smooth and comfortable. We would be glad to welcome you back whenever your travels bring you to Montreal again.
3.0分
家庭亲子
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When we arrived we were dropped off by our taxi 4 blocks away since road was blocked off and had to walk through a construction area to get to hotel. We should have been notified ahead of this situation. The front door of the hotel was not accessible and had to find the back door to get in, which had no signage to identify.
We arrived at noon since we had an early flight and requested an early check in. Our room wasn’t ready so we left and asked them to call us when it was ready. We had been up since 3 am and came back to hotel at 3:30 and watched them check in another couple. Our room was finally available 4;01, which is standard check in time. It seemed like they had an attitude that they weren’t going to let us check in early.
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酒店回复: Thank you for sharing your experience. We’re truly sorry to hear about the inconvenience you faced upon arrival. We understand how frustrating it must have been to navigate construction and have difficulty accessing the entrance.Regarding the early check-in, please know that we always do our best to accommodate early arrivals when possible. However, we have several types of rooms in the hotel, some larger than others, and the time needed for cleaning and preparation can vary depending on the type of room reserved. This can sometimes mean that certain rooms aren't ready until the official check-in time, even if other rooms become available earlier.We appreciate your understanding and hope to have the opportunity to welcome you again under better circumstances.
4.0分
情侣出游
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Light continental breakfast served. We chose to eat somewhere else . There was a lot of construction around the hotel so I would call before check in to get instructions of how to get in and parking options. It was very confusing at first . The area was great with shops, restaurants and cafes.
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酒店回复: Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the surrounding area and its variety of shops, restaurants, and cafes.We understand that the nearby construction and access to the hotel may have caused some confusion, and we sincerely apologize for any inconvenience. As for the light continental breakfast, we offer it as a simple start to the day, but we understand that some guests may prefer a wider variety and we’re fortunate to be located near many great dining options.We appreciate your understanding and hope to welcome you again in the future, under smoother circumstances.
加拿大航空公司更改了我们的航班，我尝试更改入住日期，但他们有很多空房。酒店同意更改日期，但要罚款270美元。
我们住在博纳文图尔酒店，花了200多美元，这可能是我们住过的最好的酒店，无论价格如何。我强烈推荐它。中世纪现代杰作。
小型精品酒店。房间和设施都很棒。员工很棒。唯一不足的是酒店门前的路正在施工，不过酒店确实安排了代客泊车在小路上接我们，并帮我们把行李搬到了街区外。早餐很简单，供应时间从早上8点到10点。我们大约9点15分下楼，结果出乎意料的是，他们的百吉饼和面包已经卖完了。
我们喜欢这里的一切，除了一点小瑕疵：酒店没有告知客人酒店前两个街区正在施工。GPS 带我们绕了一个小时。如果不把车停在有警示牌的地方，然后步行穿过施工区域，根本找不到酒店。安顿下来后，我们非常喜欢这里离我们想去的地方都很近。
预订时没有注明餐厅会关门，所以没有晚餐，尤其是早餐。房间要么是风扇辅助，要么是空调太吵。
幸好酒店有个水上区域可以放松。除此之外，酒店非常干净，接待员也很友好。
Very helpful staff. Excellent coffee options. Room was spacious, appeared to have been recently updated, and very clean.
Very nice boutique hotel in great location. Rooms are clean and unique with brock walls. Robes provided are wonderful. Free coffee and pastries throughout the day. Overall, really fantastic.
Loved the hotel, staff and location, but realize there is serious street work in process now. That does distract and cause inconvenience…challenged travelers would need help with bags from taxi to entrance. Cruisers with many bags will have some difficulties.
This hotel was completely the best choice in Old Montreal. The oldest hotel on the oldest street? Hooray! The rooms had exposed rock wall, looking lovely and ancient, the shower, with multiple heads, was fun. The continental breakfast was just fine, and if there were croissants left, we were free to take them all day. The included coffee, including all the fancy types, was a nice touch. A valet met our car, helped us with our luggage and then parked our vehicle. Umbrellas were at the door, in case we needed to borrow one, and the hotel was right in the middle of all the things we wanted to see. Were we to go back to Montreal, I would want to stay no place else.
When we arrived we were dropped off by our taxi 4 blocks away since road was blocked off and had to walk through a construction area to get to hotel. We should have been notified ahead of this situation. The front door of the hotel was not accessible and had to find the back door to get in, which had no signage to identify.
We arrived at noon since we had an early flight and requested an early check in. Our room wasn’t ready so we left and asked them to call us when it was ready. We had been up since 3 am and came back to hotel at 3:30 and watched them check in another couple. Our room was finally available 4;01, which is standard check in time. It seemed like they had an attitude that they weren’t going to let us check in early.
Light continental breakfast served. We chose to eat somewhere else . There was a lot of construction around the hotel so I would call before check in to get instructions of how to get in and parking options. It was very confusing at first . The area was great with shops, restaurants and cafes.