My original room had a strong moldy/musty smell. Running the A/C did not help, so I asked to move rooms and the staff was very helpful and friendly about it. The new room also had a slight musty smell, but was much better than the first one. Rooms could be cleaned better - especially the floors. Comfortable bed and pillows. Friendly staff and I enjoyed the food and atmosphere at Penny's Diner next door.
3.0分
其他
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Weird experience. TV was on when we got in our room and would not turn off so my son had to unplug it. It did not look like the room had been swept and there were pennies left on the windowsill. Curtains gaped open and did not close all the way. Bed were comfortable and hotel was quiet. Not horrible but just okay stay.
5.0分
其他
Room was clean and I had a good amount of towels and wash cloths. The staff was friendly and polite!
4.0分
其他
Perfect location easy in and out. Staff was great. Our room was clean and adequate. Excellent room for
The price.
1.0分
其他
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Would have left if we knew of another place but b
Check in was at the diner in the parking lot of motel. There was no front desk or service area...not even a place for cup of coffee: including in room). Entrance was very dirty. (After we registered the diner waitress told us that they had a contract with the train company and if the guys got noisy to let her know).
Our handicapped, which we did not ask for but I pity anyone who was handicapped using it. Our room was at the end of the building, down and poorly lit long hall. Rm118 was musty and extremely dirty, shower was moldy and rusted, and looked uncleaned for a long time. There was urine stains on the wall beside down the front of the toilet. Nothing in the rm was clean or dusted so I went back to our car and got disinfectant spray and wipes to at least kill the germs. I did the entire rm and still felt the creeps there. Could not take showers and were dirty from being on a train for 5 hrs that day. I have pictures and seriously I could go on and on. We would have left but didn't know the area, it was late, were exhausted, and GPS was sporadic, so we stayed sleeping very little. It was one of the worst hotel experience we have ever had including 3rd world countries. All this and we were Charged $200.01 to our credit card. Had been quoted $150.01. Didn't get a recipe from the gal in the diner. (I should have asked). Such a sad ending to our long awaited get away. Please do something about this so that no one else has to go through it. God bless you .
4.0分
家庭亲子
Enjoyed this quiet spot in the mountains. Especially enjoyed the food, ambiance and service of Pennys Diner
4.0分
家庭亲子
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Pennys Diner on site for food and check in was great staff and food. Only issue was need to scan qr code for ordering. NOT user friendly if you want something other than whats on viewed menu. Food was great tho..
4.0分
其他
Clean and comfortable. Quiet and nice location. Exceeded my expectations.
4.0分
商务出差
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This is just what it says - lodge. There are many RR employees staying there and limited rooms available.
Loud because it is next to the highway but convenient restaurant on the property.
4.0分
家庭亲子
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Check in/out actually takes place at the counter in Penny’s Diner- a real gem beside the hotel. Room was Remarkably quiet considering it’s located right off the interstate.
酒店回复: We're glad to know you enjoyed your stay. Have a safe.
My original room had a strong moldy/musty smell. Running the A/C did not help, so I asked to move rooms and the staff was very helpful and friendly about it. The new room also had a slight musty smell, but was much better than the first one. Rooms could be cleaned better - especially the floors. Comfortable bed and pillows. Friendly staff and I enjoyed the food and atmosphere at Penny's Diner next door.
Weird experience. TV was on when we got in our room and would not turn off so my son had to unplug it. It did not look like the room had been swept and there were pennies left on the windowsill. Curtains gaped open and did not close all the way. Bed were comfortable and hotel was quiet. Not horrible but just okay stay.
Room was clean and I had a good amount of towels and wash cloths. The staff was friendly and polite!
Perfect location easy in and out. Staff was great. Our room was clean and adequate. Excellent room for
The price.
Would have left if we knew of another place but b
Check in was at the diner in the parking lot of motel. There was no front desk or service area...not even a place for cup of coffee: including in room). Entrance was very dirty. (After we registered the diner waitress told us that they had a contract with the train company and if the guys got noisy to let her know).
Our handicapped, which we did not ask for but I pity anyone who was handicapped using it. Our room was at the end of the building, down and poorly lit long hall. Rm118 was musty and extremely dirty, shower was moldy and rusted, and looked uncleaned for a long time. There was urine stains on the wall beside down the front of the toilet. Nothing in the rm was clean or dusted so I went back to our car and got disinfectant spray and wipes to at least kill the germs. I did the entire rm and still felt the creeps there. Could not take showers and were dirty from being on a train for 5 hrs that day. I have pictures and seriously I could go on and on. We would have left but didn't know the area, it was late, were exhausted, and GPS was sporadic, so we stayed sleeping very little. It was one of the worst hotel experience we have ever had including 3rd world countries. All this and we were Charged $200.01 to our credit card. Had been quoted $150.01. Didn't get a recipe from the gal in the diner. (I should have asked). Such a sad ending to our long awaited get away. Please do something about this so that no one else has to go through it. God bless you .
Enjoyed this quiet spot in the mountains. Especially enjoyed the food, ambiance and service of Pennys Diner
Pennys Diner on site for food and check in was great staff and food. Only issue was need to scan qr code for ordering. NOT user friendly if you want something other than whats on viewed menu. Food was great tho..
Clean and comfortable. Quiet and nice location. Exceeded my expectations.
This is just what it says - lodge. There are many RR employees staying there and limited rooms available.
Loud because it is next to the highway but convenient restaurant on the property.
Check in/out actually takes place at the counter in Penny’s Diner- a real gem beside the hotel. Room was Remarkably quiet considering it’s located right off the interstate.