酒店回复: Dear Stephanie0310, Thank you so much for taking the time to share your experience!We're delighted to hear that you appreciated the modern design, convenient location, and especially the blackout features in the room. It's great to know you enjoyed a restful stay and that our front desk team left a positive impression.We hope to welcome you back on your next visit to Montreal!Warm regards,Abir SakrFront Officfe ManagerHotel Monville
5.0分
标准房
商务出差
还行吧,就是房间有点小
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酒店回复: Dear Woshimaijiya,Thank you so much for your perfect score and for choosing Hôtel Monville for your stay in October! We’re delighted you enjoyed our amenities, cleanliness, and service. We understand you found the room a bit small, thank you for the feedback, and we hope to welcome you again soon for another great experience!The Hôtel Monville Team
3.6分
标准房
朋友出游
一直有响声,不知道是不是水管的声音,然后酒店无法提供梳子。不过地理位置蛮好的。
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酒店回复: Dear nat.p,Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed our convenient location.We’re sorry about the constant noise you noticed. We’ll certainly look into it to ensure greater comfort for our guests. Please also know that we have 24-hour maintenance service available to handle all requests. Regarding the comb, we regret that it’s not part of the amenities we currently provide. Your comment is appreciated and will help us consider how we can better meet our guests’ needs in the future.We hope to have the chance to welcome you back and provide an even better experience next time.Kind regards,Abir SakrFront Office Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location and found it easy to explore the nearby attractions on foot.At the same time, I would like to sincerely apologize for the shortcomings you experienced regarding cleanliness, particularly with the bottle opener in your room. This is certainly not the standard we aim to uphold, and your comment has already been shared with our housekeeping team for immediate follow-up. We appreciate you bringing this to our attention so we can address it promptly and prevent it from happening again.We truly value your feedback, and we hope to have the opportunity to welcome you back for a more seamless and comfortable stay in the future.Warm regards,CharlyFront Office SupervisorHôtel Monville
酒店回复: Dear guest, Thank you for your kind words! We're delighted to hear that you found the room exceptionally clean and enjoyed our service. We look forward to welcoming you again in the future! 😊Kind regards,Abir SakrFront Office Manager
酒店回复: Dear Guest,Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our convenient location, comfortable and modern environment, and valet parking service. We look forward to welcoming you back on your next visit to Montréal!Warm regards,The Hôtel Monville Team
酒店回复: Dear Guest,Thank you for sharing your experience! We are delighted to hear that you were pleased with the clean and modern room as well as the warm service from our front desk team. It was our pleasure to assist you in arranging a room for rest immediately after your long journey.We look forward to welcoming you back on your next visit to Montreal and providing you with an even more comfortable and enjoyable stay!Best regards, Abir Sakr Front Office Manager
这间酒店在mtl众多老酒店里性价比很高了,设计比较现代化,应该是比较新,比较原木风。前台态度也都很好,位置相当不错,走10min到老港。说一点觉得非常好的是,避光效果很赞,即使到早上也不会很亮把人晃醒
还行吧,就是房间有点小
一直有响声,不知道是不是水管的声音,然后酒店无法提供梳子。不过地理位置蛮好的。
房间比较小而紧凑,地理位置很好,离景点步行即可。卫生条件一般般,以我入住的房间来看,开瓶器上有咖啡污渍,粘我一手…
入住时前台服务非常机械,那位女士完全没有服务意识。房间号称22平方英尺,但实际感觉更小,像18平方英尺。淋浴和水龙头的水流非常弱。早餐几乎没什么选择,只有欧陆式早餐。
房间超级整洁干净 服务态度也很好
这酒店位置超好、去哪里都步行距离! 环境也好,也新,价格也不错,还有人帮忙停车、一天停车费在这个位置很OK,还会再去!
大床很棒,睡着很舒服。房间有点小。客户服务差强人意,感觉更像三星级酒店而不是四星级。
这是我第二次入住蒙维尔酒店。酒店位置便利,靠近火车站,房间干净舒适。
房间干净现代,前台服务热情,长时间转机早上到达酒店,帮忙协调第一时间给房休息,下次来蒙特利尔还会入住