酒店回复: Dear Rafael,Thank you for the review. I’m glad we could provide great service and amenities during your stay. We take pride in providing the best possible guest experience, and I hope you can take advantage of more of what we offer when you stay with us next time. Sincerely,Hotel Manager.
1.0分
家庭亲子
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The towels are dirty there are urine stains on mattress and cigarette holes in the comforter. There are also cigarette burns on the toilet seat and the tub was not clean. We were there not even 10 minutes. I went to the front desk and asked for a refund but because I did not go back within five minutes they cannot do a refund so me and my children went to a different hotel never doing that again
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酒店回复: Dear Veronica,We are glad to know you chose our location for your stay, and we regret the inconvenience you experienced during your brief visit. We have noted your concerns regarding room condition and housekeeping and will address them with our team to ensure stronger quality checks. We hope to offer you a much better experience in the future.Sincerely, Hotel Manager
1.0分
其他
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The place was a dump, sorry.
The place was a dump. The room lock was broken, the floor was dirty all around the edges and in the bathroom, the bed spread had cigarette holes, the bathroom door did not shut, the shower head was falling out of the wall, everything was just dirty and needed upkeep. I have slept in a number of bad hotels - sometimes that is just what you have to do - but I thought the price was high for a hotel this bad.
1.0分
其他
Sheets were stained and dirty, room was dirty. If I wasn't so tired, I would have turned around and left
1.0分
其他
Missing paint in room, clean enough but overall poor condition, hot water in sink did not work and problematic on shower
1.0分
其他
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Not worth the money
The shower had mold in it, the comforter was damaged, the room that I requested a non-smoking room wreaked of stale cigarette smoke, the carpet was dirty, the bed sheets had ink or some kind of stain on them, the air conditioning unit had remnants of old bugs in it, the door had no security lock on it, oh and in the bathroom there were exposed wires from a switch.
4.0分
其他
For the price it was worth it and the bed was really comfortable. You can't ask for a 5 star treatment on a 2 Star budget.
1.0分
其他
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I don't even know how they run my card for a room someone got into my account because I was at home at 9:33 last night when my card was ran 3 times think God I didn't have enough money in my account so if you think you can buy my 9$ back in my account for using your app that I didn't not use....
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酒店回复: Dear Daniel Shawn,We sincerely apologize for the issue you’ve encountered with your card and the app. This is definitely not the experience we want to provide, and we understand your concern. We recommend contacting our customer service team immediately so they can investigate and resolve the situation. Your security and satisfaction are very important to us, and we appreciate you bringing this to our attention.Sincerely, Hotel Manager
1.0分
其他
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Eh
Not well maintained. The room we were first placed in honestly felt like we were in the ghetto. We asked to be moved and they were nice enough to help us with that. Doors had holes in them. Water damage and paint peeling. The beds are beyond uncomfortable with very small pillows. I won't be staying there ever again.
常规的
房间的价格有点贵。
The towels are dirty there are urine stains on mattress and cigarette holes in the comforter. There are also cigarette burns on the toilet seat and the tub was not clean. We were there not even 10 minutes. I went to the front desk and asked for a refund but because I did not go back within five minutes they cannot do a refund so me and my children went to a different hotel never doing that again
The place was a dump, sorry.
The place was a dump. The room lock was broken, the floor was dirty all around the edges and in the bathroom, the bed spread had cigarette holes, the bathroom door did not shut, the shower head was falling out of the wall, everything was just dirty and needed upkeep. I have slept in a number of bad hotels - sometimes that is just what you have to do - but I thought the price was high for a hotel this bad.
Sheets were stained and dirty, room was dirty. If I wasn't so tired, I would have turned around and left
Missing paint in room, clean enough but overall poor condition, hot water in sink did not work and problematic on shower
Not worth the money
The shower had mold in it, the comforter was damaged, the room that I requested a non-smoking room wreaked of stale cigarette smoke, the carpet was dirty, the bed sheets had ink or some kind of stain on them, the air conditioning unit had remnants of old bugs in it, the door had no security lock on it, oh and in the bathroom there were exposed wires from a switch.
For the price it was worth it and the bed was really comfortable. You can't ask for a 5 star treatment on a 2 Star budget.
I don't even know how they run my card for a room someone got into my account because I was at home at 9:33 last night when my card was ran 3 times think God I didn't have enough money in my account so if you think you can buy my 9$ back in my account for using your app that I didn't not use....
Eh
Not well maintained. The room we were first placed in honestly felt like we were in the ghetto. We asked to be moved and they were nice enough to help us with that. Doors had holes in them. Water damage and paint peeling. The beds are beyond uncomfortable with very small pillows. I won't be staying there ever again.
Dirty. Ice machine broken.