酒店回复: Vielen Dank für Ihren letzten Besuch bei uns und dafür, dass Sie uns für Ihre Übernachtungswünsche ausgewählt haben. Wir sind dankbar für Ihre Treue und freuen uns, dass wir Ihre Erwartungen an die Gastfreundschaft in Maine erfüllen konnten.
5.0分
其他
While the decor was a bit dated in our room, it was very comfortable and clean. Also the breakfast buffet was much better than most we’ve seen. We’ll go back!
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酒店回复: Thank you very much Mary for choosing us for your lodging needs, and for the very supportive review. I'm happy we met your expectations for comfort, cleanliness, and overall hospitality.You'll be happy to hear that this January, we will begin an extensive update to our hotel. You'll find that the decor and amenities will be modernized, supplementing the high level of service and hospitality we strive to provide to our guests.It is my hope we may host you again. Thank you again for your kind words and support.
4.0分
家庭亲子
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Staff was excellent, breakfast was good, room could have used used some attention. Though clean, tiles in the bathroom were badly grouted, tub enamel quite chipped and vanity scratched badly. Just needed a refresh. Otherwise experience was great!
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酒店回复: Thank you for your recent visit with us and for the 8 out of 10 review. I'm grateful for your support and hope we may host you again for a future visit to Midcoast Maine.
5.0分
其他
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Staff were very nice, room was clean and comfortable. We were close to eating establishments and stores. Breakfast was average at best. Fruit was of poor quality, definitely not freshly cut. Would have been nice to have English Muffins and turkey sausage.
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酒店回复: Thank you Ned for your positive review and your patronage. We appreciate the support.I'm happy that you found our property to be clean and comfortable, and our location to be convenient. We will share your feedback with Hilton regarding the breakfast offerings and where you'd like to see improvement with the standard menu.We appreciate your loyalty to Hilton and hope to host you again in the future.
4.0分
其他
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Clean room, quiet, even though right on route 1. No couch, just a desk chair. Not a good room for 2 people. The WiFi blocked me from safe sites that I access routinely. The front desk never got the digital key to work over a 3-day stay.
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酒店回复: Hi Michael,Thank you for your recent visit with us and for sharing your perspective related to your stay. I'm happy we performed well with some aspects of your visit, but regret that there are also opportunities for improvement in facets that you've noted.Regarding seating in the room, the room type that you reserved does not have a couch or extensive furniture. We do have king studio suites that have pullout sofas, which may meet your needs for a future stay.Concerning the technological issues you encountered, we will investigate those, as we normally do not have challenges with certain websites being blocked. We also have a very consistent Digital Key program.We appreciate your loyalty to Hilton, and will work to bring strength to the weaknesses identified, while maintaining the hospitality and service that you've positively noted.Chris BarstowGeneral Manager
5.0分
家庭亲子
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Completely family friendly! W have kids 7,5, and 1year. Crib available. Accomodating. Blackout shades. The staff was incredibly patient and kind. Breakfast every morning was amazing. High chairs available. Don’t need to bring shampoo and conditioner cause they have the big refillable bottles. Applebees in the same parking lot so late night meals were easy. We had a such a good time. And we were here for a week! Beds were so comfy. We will definitely be back next year!
There is a pool, but it’s not heated high enough to want to be in it. Would have liked a hot tub to relax and have the balance of the cool pool.
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酒店回复: Thank you very much for bringing your family to stay with us McKayla. I'm very pleased that the Maine hospitality provided by our staff and our accommodations met your expectations.We look forward to a future visit. Many thanks again for your patronage.
4.0分
朋友出游
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Clean and convenient. Hampton Inn breakfasts offer good variety but the hot foods are terrible-lukewarm overcooked oatmeal, cardboard eggs or omlettes, hot dogs for sausage...
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酒店回复: Thank you for choosing us for your recent visit to our home region Catherine. I'm glad that you found the accommodations to meet your standards for cleanliness and convenience.I do regret that you found our complimentary hot breakfast to be in need of improvements. We'll share your thoughts with Hampton and our team, with a goal of improving for the future.
3.0分
其他
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It’s so-so
It was a so-so Hampton Inn. The breakfast was good but the lady who prepared and served clearly did not appreciate that because of guests she has her job. We seemed a disturbance. The hotel was a bit shabby, furnishings were old. And shy does Hampton think I’m running off with their stuff? The lamp was bolted to the desk and all the lotions and soaps were stuck to the walls.
1.0分
其他
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Terrible experience
I had a terrible experience at this hotel. I checked in in the afternoon. At around 11pm, while I was sleeping in the hotel room, two adult male opened my room door using their room card. This was creepy as hell! It turns out that the front desk person assigned my room to them and created room cards for them. I feel like this is the biggest mistake any hotel front desk staff can possibly make!
5.0分
家庭亲子
The hotel in and rooms are very nice. The staff is absolutely fantastic in all occupation deal dealing with the hotel.
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酒店回复: Thank you so much Louise for your kind comments for our team and our property. I'm happy we met your expectations and our standards for Maine hospitality. I do hope we can be your host again on a future trip.
酒店干净且维护良好。
早餐不错。
While the decor was a bit dated in our room, it was very comfortable and clean. Also the breakfast buffet was much better than most we’ve seen. We’ll go back!
Staff was excellent, breakfast was good, room could have used used some attention. Though clean, tiles in the bathroom were badly grouted, tub enamel quite chipped and vanity scratched badly. Just needed a refresh. Otherwise experience was great!
Staff were very nice, room was clean and comfortable. We were close to eating establishments and stores. Breakfast was average at best. Fruit was of poor quality, definitely not freshly cut. Would have been nice to have English Muffins and turkey sausage.
Clean room, quiet, even though right on route 1. No couch, just a desk chair. Not a good room for 2 people. The WiFi blocked me from safe sites that I access routinely. The front desk never got the digital key to work over a 3-day stay.
Completely family friendly! W have kids 7,5, and 1year. Crib available. Accomodating. Blackout shades. The staff was incredibly patient and kind. Breakfast every morning was amazing. High chairs available. Don’t need to bring shampoo and conditioner cause they have the big refillable bottles. Applebees in the same parking lot so late night meals were easy. We had a such a good time. And we were here for a week! Beds were so comfy. We will definitely be back next year!
There is a pool, but it’s not heated high enough to want to be in it. Would have liked a hot tub to relax and have the balance of the cool pool.
Clean and convenient. Hampton Inn breakfasts offer good variety but the hot foods are terrible-lukewarm overcooked oatmeal, cardboard eggs or omlettes, hot dogs for sausage...
It’s so-so
It was a so-so Hampton Inn. The breakfast was good but the lady who prepared and served clearly did not appreciate that because of guests she has her job. We seemed a disturbance. The hotel was a bit shabby, furnishings were old. And shy does Hampton think I’m running off with their stuff? The lamp was bolted to the desk and all the lotions and soaps were stuck to the walls.
Terrible experience
I had a terrible experience at this hotel. I checked in in the afternoon. At around 11pm, while I was sleeping in the hotel room, two adult male opened my room door using their room card. This was creepy as hell! It turns out that the front desk person assigned my room to them and created room cards for them. I feel like this is the biggest mistake any hotel front desk staff can possibly make!
The hotel in and rooms are very nice. The staff is absolutely fantastic in all occupation deal dealing with the hotel.