The room is OK. But I got a Superior room while the reservation said he had reserved the Executive room. They charged accordingly. I expect a certain level of honesty in their reservation and front office staff. The lift stinks of a stale smell. Food is good overall. Since it is located right on the Salem to Bangalore Highway, it is convenient, but the insulation needs to be improved so that the traffic noise is minimised.
2.0分
其他
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I booked the Premium Room and my first impression was positive. The room was spacious, good-looking, and had a great view, which I really enjoyed. Some of the furnishings and interiors felt slightly old, but that was understandable and didn’t affect the overall comfort much. However, I’m not sure if the rooms are properly checked before guest check-in. As soon as I entered, the flush wasn’t working and a technician had to spend around 15 minutes fixing it after I had already checked in. My luggage also took about 20 minutes to arrive and only came after I called twice. Basic amenities like an iron box were not readily available, and I was told I would need to wait 40–50 minutes. Other amenities like water and essentials were delivered on time. But during peak periods like wedding season, the hotel seems to struggle to scale services when many guests need additional amenities. Overall, the room size, view, and comfort were good, but the service responsiveness did not fully match the premium room experience.
5.0分
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I have just step in to olive bar of this hotel. Very cozy place. Recommended for chill session. Love their side dish given as complimentary. The chicken was awesome.
住得非常舒服，房间很干净，服务态度也很好，餐饮选择也多。地理位置优越，无论是商务出行还是休闲旅游都很方便。
挺好的
酒店整洁干净，房间宽敞，设施齐全。靠近城镇。餐厅食物美味。
酒店正在进行翻修，非常碍眼，而且事先没有任何关于可能产生的噪音和干扰的信息或通知。
地理位置优越，员工友好。早餐种类丰富，滴滤咖啡也很棒。酒店内的餐厅值得一去。
非常宽敞整洁的房源，值得一试。
工作人员、房间和服务都很棒。我住得非常轻松。无线网络很快，但每天必须更改密码很麻烦。
The room is OK. But I got a Superior room while the reservation said he had reserved the Executive room. They charged accordingly. I expect a certain level of honesty in their reservation and front office staff. The lift stinks of a stale smell. Food is good overall. Since it is located right on the Salem to Bangalore Highway, it is convenient, but the insulation needs to be improved so that the traffic noise is minimised.
I booked the Premium Room and my first impression was positive. The room was spacious, good-looking, and had a great view, which I really enjoyed. Some of the furnishings and interiors felt slightly old, but that was understandable and didn’t affect the overall comfort much. However, I’m not sure if the rooms are properly checked before guest check-in. As soon as I entered, the flush wasn’t working and a technician had to spend around 15 minutes fixing it after I had already checked in. My luggage also took about 20 minutes to arrive and only came after I called twice. Basic amenities like an iron box were not readily available, and I was told I would need to wait 40–50 minutes. Other amenities like water and essentials were delivered on time. But during peak periods like wedding season, the hotel seems to struggle to scale services when many guests need additional amenities. Overall, the room size, view, and comfort were good, but the service responsiveness did not fully match the premium room experience.
I have just step in to olive bar of this hotel. Very cozy place. Recommended for chill session. Love their side dish given as complimentary. The chicken was awesome.