We had booked a family room. The amenities were basic, with nothing worth mentioning. First off, there is really nobody in the front desk at any time. There is a front-desk number kept on the desk in the reception, but nobody picks up. The hotel runs low on staff. The same staff serves three businesses - the restaurant, a quick coffee shop, and the hotel. Nobody comes to clean your room unless you explicitly ask, and that too changes only one bedspread. Even towels were changed only on demand. Frequent long power cuts with no generator put on. Breakfast was horrible, with no much choice! With all this, I should still appreciate the manager / owner because he personally gave his number and did as much as he could. But with very low staff, he could do only so much. On the whole, it is definitely not worth the money.
1.0分
其他
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Terrible stay at Treebo Punarnava – Unsafe, mismanaged and not et all worth the money. Had to cut short a 2-night stay due to a cooking gas leak reaching the first floor — staff were unaware until I alerted them. Room was nothing like the photos: cramped, smelly sheets, water leak noise, poor breakfast, and no proper parking. Treebo and Cleartrip support kept blaming each other. Escalation went nowhere. Even their WhatsApp support (+91 95130 00497) is a joke — just a chatbot stuck in loops, offering no resolution. This place isn’t worth booking in advance. Avoid for your safety and peace of mind.
3.0分
其他
Maintenance was not up to the mark, Breakfast was only served after 8AM
4.0分
其他
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A decent stay at Java Rain, as it was rainy season the property looked so beautiful, but we couldn't explore much due to heavy rain. So we recommend to visit during winters or summer for best views and stay experience. Food was ok not great not bad to say. Staffs were very kind and helpful. Overall would like to give four star.
5.0分
独自旅行
Very good property and rooms are very clean and well maintained will recommend all friends and will visit again
4.0分
朋友出游
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Room was clean and tidy. All essentials were provided. Worth the money. Complementary food was okish, there is no restaurant attached so they get you from nearby restaurants. Staff were friendly and the place is in affinity to MG road (3-4 kms)
5.0分
朋友出游
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The room was very clean and neat all the interior and cleanliness is very nice and the staff is very polite and the room service is also nice also the parking facility is also there the wifi connection is also good overall a nice stay
5.0分
家庭亲子
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It was nice stay and really yummy and varieties of breakfast at pavithra veg restaurant. I request you to plan parking in the near by locations. Staff is very friendly and informative. By pass board is really new roads and foots path are safe for long walks.
5.0分
朋友出游
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Good place to stay with friends and family to have fun and spend the weekend.. All the staff was very helpful and got us things done while checking out the place... I would suggest to stay in such a place to enjoy ur weekend with ur loved ones.
5.0分
家庭亲子
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Location - it's on the Chikmagalur town parallel to the MG Road. Service - superb. The staff were courteous and provided us with all things necessary for our stay. Amenities - It's been recently taken over by Treebo in 2022 January, and the entire amenities are refurbished and new. Value for money - It's decent and provides good VFM.
We had booked a family room. The amenities were basic, with nothing worth mentioning. First off, there is really nobody in the front desk at any time. There is a front-desk number kept on the desk in the reception, but nobody picks up. The hotel runs low on staff. The same staff serves three businesses - the restaurant, a quick coffee shop, and the hotel. Nobody comes to clean your room unless you explicitly ask, and that too changes only one bedspread. Even towels were changed only on demand. Frequent long power cuts with no generator put on. Breakfast was horrible, with no much choice! With all this, I should still appreciate the manager / owner because he personally gave his number and did as much as he could. But with very low staff, he could do only so much. On the whole, it is definitely not worth the money.
Terrible stay at Treebo Punarnava – Unsafe, mismanaged and not et all worth the money. Had to cut short a 2-night stay due to a cooking gas leak reaching the first floor — staff were unaware until I alerted them. Room was nothing like the photos: cramped, smelly sheets, water leak noise, poor breakfast, and no proper parking. Treebo and Cleartrip support kept blaming each other. Escalation went nowhere. Even their WhatsApp support (+91 95130 00497) is a joke — just a chatbot stuck in loops, offering no resolution. This place isn’t worth booking in advance. Avoid for your safety and peace of mind.
Maintenance was not up to the mark, Breakfast was only served after 8AM
A decent stay at Java Rain, as it was rainy season the property looked so beautiful, but we couldn't explore much due to heavy rain. So we recommend to visit during winters or summer for best views and stay experience. Food was ok not great not bad to say. Staffs were very kind and helpful. Overall would like to give four star.
Very good property and rooms are very clean and well maintained will recommend all friends and will visit again
Room was clean and tidy. All essentials were provided. Worth the money. Complementary food was okish, there is no restaurant attached so they get you from nearby restaurants. Staff were friendly and the place is in affinity to MG road (3-4 kms)
The room was very clean and neat all the interior and cleanliness is very nice and the staff is very polite and the room service is also nice also the parking facility is also there the wifi connection is also good overall a nice stay
It was nice stay and really yummy and varieties of breakfast at pavithra veg restaurant. I request you to plan parking in the near by locations. Staff is very friendly and informative. By pass board is really new roads and foots path are safe for long walks.
Good place to stay with friends and family to have fun and spend the weekend.. All the staff was very helpful and got us things done while checking out the place... I would suggest to stay in such a place to enjoy ur weekend with ur loved ones.
Location - it's on the Chikmagalur town parallel to the MG Road. Service - superb. The staff were courteous and provided us with all things necessary for our stay. Amenities - It's been recently taken over by Treebo in 2022 January, and the entire amenities are refurbished and new. Value for money - It's decent and provides good VFM.