酒店回复: Dear Roger,We would like to extend our appreciation for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We sincerely apologize for any dissatisfaction you may have experienced during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement in both our service and property.Please rest assured that we take your comments and concerns seriously, and they will be thoroughly addressed by our team. We are committed to resolving any issues you may have encountered and ensuring that they do not recur in the future.We eagerly look forward to the opportunity of serving you again in the near future, and providing you with an exceptional experience that meets and exceeds your expectations.Best regards,Hotel Management Hyatt Place Toronto/Brampton
5.0分
商务出差
原文
翻译提供方:Google
离机场很近,干净又漂亮。
4.0分
家庭亲子
Everything was fine but two items. Pool water was not warm enough for this winter. And the bed mattress was not very comfortable.
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酒店回复: Thank you for completing ******* Survey regarding your recent stay at our hotel. Your input is extremely important, and we’ll use it to continue improving our guests’ experiences. If you ever need assistance, please feel free to contact us. We look forward to welcoming you back in the future!
3.0分
商务出差
The staff, rooms and amenities are great. There isn’t dining in the area you would need to go by car to eat
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酒店回复: Thank you for completing ******* survey regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced during your visit. Your feedback is extremely valuable to us, and we will use it to improve the experience for all our guests. If you need any further assistance, please don’t hesitate to contact us.
房间很大很新 值得推荐
连一瓶免费的饮用水都没有,而且单买一瓶还要3.25美元加税,顾客还得自己下楼去拿,服务太差劲了。
还可以吧。冰箱太小了,而且我们入住的时候,冰箱柜就已经有些损坏了。房间里也没有微波炉。
非常好的酒店
这里的早餐太棒了。客房很不错,还有一个休息区。
本来打算退订的,却不料物超所值
房间对于5个人来说偏小
离机场很近,干净又漂亮。
Everything was fine but two items. Pool water was not warm enough for this winter. And the bed mattress was not very comfortable.
The staff, rooms and amenities are great. There isn’t dining in the area you would need to go by car to eat