酒店回复: Dear Roger,We would like to extend our appreciation for taking the time to complete our Guest Survey regarding your recent stay at our hotel. We sincerely apologize for any dissatisfaction you may have experienced during your stay. Your feedback is invaluable to us as it helps us identify areas for improvement in both our service and property.Please rest assured that we take your comments and concerns seriously, and they will be thoroughly addressed by our team. We are committed to resolving any issues you may have encountered and ensuring that they do not recur in the future.We eagerly look forward to the opportunity of serving you again in the near future, and providing you with an exceptional experience that meets and exceeds your expectations.Best regards,Hotel Management Hyatt Place Toronto/Brampton