酒店回复: Hello Martin,Nous sommes désolés d'apprendre que votre expérience à la réception n'a pas été à la hauteur de vos attentes lors de vos séjours. Votre retour concernant l'attitude du personnel et l'état de la literie est pris en compte. Nous nous engageons à maintenir un service de qualité, et nous apprécierions vos commentaires pour améliorer l'expérience future de nos clients. Vos observations seront partagées avec l'équipe concernée pour réflexion et action appropriée.
4.0分
情侣出游
原文
翻译提供方：Google
GPS 无法识别地址或酒店名称，小缺陷
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酒店回复: Hello Petra, Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass es Schwierigkeiten mit der GPS-Navigation und einigen handwerklichen Aspekten gab. Wir schätzen Ihre Hinweise, da sie uns helfen können, zukünftige Aufenthalte zu verbessern. Ihre Anmerkungen werden intern geprüft, um unseren Service weiter zu optimieren. Wir hoffen, dass Sie trotz dieser Punkte eine angenehme Zeit bei uns hatten.
5.0分
其他
原文
翻译提供方：Google
非常好
非常好
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酒店回复: Hello Maryse,Thank you for your feedback! We’re delighted to hear that you had a pleasant experience. Your satisfaction is important to us, and we hope to welcome you back in the future for another great stay.
2.0分
家庭亲子
原文
翻译提供方：Google
维护不善
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酒店回复: Hello Patrick,Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes. Vos commentaires sont précieux et nous les transmettrons à la direction pour qu'ils puissent être examinés et prises en considération. Nous espérons que vous envisagerez de nous donner une autre chance lors de votre prochaine visite. Merci d'avoir partagé vos impressions.
5.0分
其他
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Excellent one-night stay. Single room was more than adequate for my needs; it was clean; bed was comfortable. Easy parking. Grocery store 100 yards away provided easy grocery shopping.
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酒店回复: Hello Polaris,Thank you for your feedback! We're delighted to hear that your one-night stay was enjoyable and that you found the room comfortable and convenient. It’s great to know that the nearby grocery store added to your experience. We hope to welcome you back in the future for another pleasant stay!
3.0分
其他
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The beds were super comfy. The continental breakfast offered was ample for most but nothing much gluten free(didn't expect it). Just some dirt in corners, possible mold on wall/ceiling. May stay again but will search other hotels in the area first.
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酒店回复: Hello Rebecca,Thank you for sharing your feedback. We're glad to hear you found the beds comfy and enjoyed the continental breakfast. Your comments about cleanliness and gluten-free options have been noted and will be shared with our team for evaluation. We appreciate your input, as it helps us improve for future guests. We hope you consider staying with us again if you decide to return to the area.
5.0分
家庭亲子
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Place was very reasonably priced & had exactly what I was looking for - A clean safe place for a few days.. It is the bare necessities which is exactly what I wanted.
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酒店回复: Hello John,Thank you for your feedback! We're glad to hear that our hotel met your expectations for cleanliness and safety during your stay. We strive to provide the essentials for our guests, ensuring a comfortable experience. Your satisfaction is important to us, and we hope to welcome you back in the future for another stay that meets your needs.
1.0分
其他
Upon arrival, I was told my room was not available. I have still not received a reply from them after requesting a refund.
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酒店回复: Hello Allison,Thank you for sharing your experience. We understand that room availability issues can be frustrating, and we appreciate your feedback. Your comments regarding communication have been noted for our management team's review. We encourage you to reach out to them directly for assistance regarding your request. Thank you for your understanding, and we hope you consider staying with us again in the future.
很干净，床有点小而且很高，但睡起来挺舒服的。
我遇到的唯一问题就是热水不够热。我早上9点到12点之间每个小时都试了，但水就是不热。我打电话给前台，他们上来放了一会儿水才终于热了。这真是个问题，你不应该需要一直等热水，因为早上有很多人退房。这肯定有什么别的问题，这是我住过的所有酒店中第一次遇到这种情况。不过，以这个价格来说，性价比还不错，但酒店需要更新一下了。台灯很旧，家具也很旧，需要重新装修一下。不过，通过你们预订，价格确实很低。
我们在这家酒店住过两次，每次接待员都很笨，而且相当傲慢。第二次入住时，一张床上的毯子有污渍。我们要求接待员更换，但她却说是维修人员弄的。她不肯换。我们只好打电话给经理，经理让接待员换。接待员照做了。
GPS 无法识别地址或酒店名称，小缺陷
非常好
非常好
维护不善
Excellent one-night stay. Single room was more than adequate for my needs; it was clean; bed was comfortable. Easy parking. Grocery store 100 yards away provided easy grocery shopping.
The beds were super comfy. The continental breakfast offered was ample for most but nothing much gluten free(didn't expect it). Just some dirt in corners, possible mold on wall/ceiling. May stay again but will search other hotels in the area first.
Place was very reasonably priced & had exactly what I was looking for - A clean safe place for a few days.. It is the bare necessities which is exactly what I wanted.
Upon arrival, I was told my room was not available. I have still not received a reply from them after requesting a refund.