酒店回复: Dear Valued Guest, On behalf of Hotel Management Team and all staff of PARKROYAL COLLECTION Kuala Lumpur, I would like to express my sincere appreciation to you for selecting PARKROYAL COLLECTION Kuala Lumpur during your recent visit to Kuala Lumpur, MalaysiaIndeed, it gives us great pleasure to know that all the facilities and amenities were well suited to your needs. I will be sure to share your flattering comments with the entire team who had the pleasure of serving you during your stay with us.All of us at PARKROYAL COLLECTION Kuala Lumpur are looking forward to serving you again and again. Inspiringly Yours, Allan Wong Complex General Manager PARKROYAL COLLECTION Kuala Lumpur
5.0分
时尚至尊特大床客房
独自旅行
相对吉隆坡来说，这个酒店并不算很好。但是卫生可以，地理位置可以，服务也还可以。
总结，
价格比起其他网红店偏贵点。房间不够大，没啥拍照打卡点。
优点，地理位置可以。去啊罗街，去新峰肉骨茶，吃海鲜，商场等都比较方便，步行即可。
对面就是金河广场，坐观光车的总站，这个很方便。
展开
酒店回复: Dear Zhangjinhong, Thank you for taking the time to share your feedback regarding your recent stay at PARKROYAL COLLECTION Kuala Lumpur. We are pleased to hear that you found our hotel clean, well-located, and convenient for exploring Alor Street, Sun Fong Bak Kut Teh, Sungei Wang Plaza, and nearby attractions.We also appreciate your comments regarding room size and design, as well as value considerations. Your feedback has been shared with our team as we continually review ways to enhance guest experience and ensure that our facilities meet the expectations of all visitors.We hope to have the opportunity to welcome you back in the future and provide an even more comfortable and enjoyable stay.Inspiringly Yours,Allan WongComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur
酒店回复: Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely apologise for the inconveniences you experienced regarding the room assignment and the water leakage issue. This is not the level of service or attention to detail we strive to provide to any of our guests.Please be assured that all room allocations are based on availability and not on nationality, and your comments regarding the corner rooms and the maintenance issue have been shared with the relevant teams for review and immediate improvement. We deeply regret that your experience did not meet your expectations.We hope to have the opportunity to welcome you back in the future and provide a stay that reflects the high standards of service we are known for.Inspiringly yours,Allan WongComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur
酒店回复: Dear Hu Yacao, On behalf of the Hotel Management Team and all staff of PARKROYAL COLLECTION Kuala Lumpur, I would like to express our sincere appreciation for selecting our hotel during your recent visit to Kuala Lumpur, Malaysia.Thank you for taking the time to share your experience. We are delighted to hear that you and your family enjoyed your stay, and that you found our rooms clean, well-maintained, and conveniently located. It is also wonderful to know that our housekeeping team met your expectations.We also note your feedback regarding the minor check-in delay and the pace of service. Please rest assured that we will continue to review our procedures to ensure a smoother and more efficient experience for all our guests.We truly value your recommendation and look forward to welcoming you and your family back for another memorable stay in the future.Inspiringly Yours,Allan WongComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur
酒店回复: Dear Valued Guest, On behalf of the Hotel Management Team and all staff at PARKROYAL COLLECTION Kuala Lumpur, I would like to sincerely thank you for sharing your wonderful feedback.We are delighted to hear that you enjoyed the convenient location for the Mega Star concert, the birthday decorations and cake, our spacious and comfortable rooms, and the plentiful breakfast. Your kind words are greatly appreciated, and we are pleased that your stay offered great value for money.We look forward to welcoming you back on your next visit to Kuala Lumpur.Inspiringly yours,Allan WongComplex General ManagerPARKROYAL COLLECTION Kuala Lumpur
酒店回复: Dear Valued Guest, On behalf of the Hotel Management Team and all staff of PARKROYAL COLLECTION Kuala Lumpur, we would like to express our sincere appreciation to you for choosing to stay with us.We are pleased to know that you found our location convenient and appreciated the in-room amenities provided. At the same time, we sincerely apologize for the shortcomings you experienced with room cleanliness, delayed service for your extra blanket, and the quality of our breakfast offerings. Your feedback is very important and has been shared with our housekeeping, food & beverage, and service teams for immediate review and improvement.We truly value your comments and hope to have the opportunity to welcome you back for a stay that better reflects the high standards we strive to deliver.Inspiringly Yours, Allan Wong Complex General Manager PARKROYAL COLLECTION Kuala Lumpur
5.0分
都市豪华双床客房
情侣出游
原文
翻译由AI提供
展开
⭐️⭐️⭐️⭐️⭐️ 柏威年酒店（Park Royal Collection Bukit Bintang）超赞入住体验！
我们在柏威年酒店（Park Royal Collection Bukit Bintang）度过了一段美好的时光。住宿期间，工作人员都非常乐于助人，服务周到。我们最初的房间有点小，他们很贴心地为我们升级了一间更大的房间，房间非常干净、舒适，而且维护得很好。
酒店回复: 亲爱的詹妮弗：
我谨代表吉隆坡宾乐雅精选酒店的酒店管理团队和全体员工，向您表示最诚挚的谢意，感谢您选择入住我们酒店。
我们很高兴得知您拥有美好的入住体验，我们的团队也协助您升级了客房。我们也很高兴得知您喜欢我们酒店的整洁、舒适和优越的地理位置。您的推荐对我们意义重大。
我们真诚期待您再次光临吉隆坡宾乐雅精选酒店，在市中心享受另一段难忘的住宿体验。
此致，
Allan Wong
综合总经理
吉隆坡宾乐雅精选酒店
酒店回复: 尊敬的 Shannonchowz，
我谨代表吉隆坡宾乐雅精选酒店的酒店管理团队，感谢您选择我们酒店作为您的住宿之选，并分享如此暖心的点评。我们很高兴得知您喜欢我们优越的地理位置、舒适的客房、Thyme 的早餐以及 The Botanist Lounge & Bar 的轻松氛围。
我们尤其感谢您对 Jon 的赞赏——我们一定会将您的赞美分享给他，以示鼓励。我们也很高兴我们贴心周到的服务，包括迟来的生日祝福和延迟退房，为您的庆祝活动增添了难忘的回忆。
即使在繁忙的周末，我们也始终致力于提供真诚的款待和流畅的入住体验，我们很高兴能够满足您的期望。我们期待很快再次欢迎您与我们一起享受另一个愉快的城市之旅。
此致，
Allan Wong
综合总经理
吉隆坡宾乐雅精选酒店
酒店除了价格比一般酒店高了一点点，其他的我觉得都很ok，大厅很干净，还有小酒吧，客房也很干净，面积比较大，离武吉免登地铁站大概400m左右很近，附近也有商场，总体来说环境不错，价格可以接受的话，是一个不错的选择
相对吉隆坡来说，这个酒店并不算很好。但是卫生可以，地理位置可以，服务也还可以。
总结，
价格比起其他网红店偏贵点。房间不够大，没啥拍照打卡点。
优点，地理位置可以。去啊罗街，去新峰肉骨茶，吃海鲜，商场等都比较方便，步行即可。
对面就是金河广场，坐观光车的总站，这个很方便。
酒店位置不错，但是对中国人不友好。房间安排角落房，而且我们定了两间居然给我们两个房间都是角落房，绝对不是凑巧。入住后发现房间窗户漏水严重，去前台沟通后换房间安排的居然依旧还是角落房。差评，预定这个价格角落房很过分。
带家里人去大马玩，最后一天在KL这家订了4间房住了一晚，其实真的挺不错的不知道为什么评分不高，除了用携程活动券check in时有一间没查到耽搁了一会还有大马哪里都一样的办理速度比较慢。
设施：房间真的很干净，打扫的也很干净。分两个楼，矮的那个楼房间好像装修的都比较新。位置也离柏威年等步行就可以，特别方便。推荐给大家。
因为在Mega Star演唱会所以订了这家酒店，距离场馆所在的商场只需过一条马路，步行约4–5分钟，非常方便。备注了生日，客房还帮忙做了生日布置、送了蛋糕。早餐丰盛，房间宽敞舒适，整体性价比高。
我强烈推荐Parkroyal Collection酒店，因为它房间干净舒适、设施一流、员工服务周到。酒店地理位置优越，靠近所有主要景点。早餐丰盛，有各种美味选择。酒店靠近火车和公交车站，公共交通非常便利。步行即可到达武吉免登站和捷运站，非常方便。酒店也靠近美食中心（乐天广场、阿罗街）以及超市和购物中心。吉隆坡PARKROYAL COLLECTION酒店为住店客人提供停车位，但需收费：自助停车每次进出2.20马来西亚林吉特，代客泊车每天额外收费40马来西亚林吉特。
入住了城市景观房。
出乎意料，房间非常非常非常小——更像经济型酒店的风格。如果您带孩子入住，并且打算订这种房型，那绝对不推荐。
卫生间也很小——我每次用的时候都感觉有点“憋闷”（哈哈）。
总的来说，房间干净整洁，就是空间大小确实是主要缺点。
不过酒店位置很好——离Pavilion和附近其他商场非常近。
位置不错，麦当劳打卡拍照点就在附近，走过去双子塔二十分钟左右，新峰肉骨茶和地铁站也挺近，对面商场地下有间gaint超市。房间有拖鞋牙刷牙膏直饮水，窗户玻璃很脏。晚上打电话要多一个被子四十多分钟才送来。早餐非常一般，看着挺丰富没有一个好吃的东西，西瓜哈密瓜都只有水味，玛莎拉的肉还都有腥味，甚至香肠不好吃，煎蛋配酱油也都不好吃。不要买早餐！不要买早餐！不要买早餐！
⭐️⭐️⭐️⭐️⭐️ 柏威年酒店（Park Royal Collection Bukit Bintang）超赞入住体验！
我们在柏威年酒店（Park Royal Collection Bukit Bintang）度过了一段美好的时光。住宿期间，工作人员都非常乐于助人，服务周到。我们最初的房间有点小，他们很贴心地为我们升级了一间更大的房间，房间非常干净、舒适，而且维护得很好。
酒店地理位置也绝佳，位于吉隆坡市中心，方便我们探索城市的景点、购物区和餐厅。总的来说，我们非常享受这次入住，强烈推荐给所有来吉隆坡的朋友！
在吉隆坡宾乐雅臻选酒店度过了一次美妙的宅度假✨
我们在这里度过了一次愉快的宅度假，酒店的地理位置简直完美！
从办理入住的那一刻起，工作人员就热情周到。特别要感谢前台的Jon，他真是太棒了！尽管长周末人潮涌动，大堂挤满了人，但他依然真诚友善地为我们服务。那天是我的迟到的生日，我非常感谢他送上的贴心祝福，并允许我们延迟退房。
房间干净、宽敞、超级舒适——我们睡了个好觉。很喜欢强劲的雨淋花洒和齐全的洗漱用品（洗发水、护发素、沐浴露、牙刷，甚至还有吹风机）。
我们还在The Botanist Lounge & Bar休闲放松了一下。通常这里会有现场音乐表演，但因为我周一去的，所以很安静祥和——非常适合小酌一杯、聊天，甚至看书。
Thyme餐厅的早餐是另一个亮点。自助餐种类繁多，令人满意，选择很多。小贴士：最好在早上8:30-9点之前去，体验会更轻松（早餐时间是早上6:30-10:30）。
出行也非常方便——酒店周围环绕着商场，并且与公共交通相连。金河广场、乐天广场、升禧广场和柏威年广场都近在咫尺。从柏威年广场，你甚至可以通过连接桥一直走到阳光广场和会展中心。此外，附近的地铁可以直接带你到吉隆坡最新的商场之一——敦拉萨国际贸易中心（TRX）。
总的来说，这是一次舒适的住宿体验，拥有优质的服务、绝佳的地理位置和周到的细节，让这次经历令人难忘。强烈推荐给城市度假的人！🌿