My recent stay at lyf Dayan Pagoda Xi'an was truly exceptional. The service here is top-notch, characterized by a "can-do" attitude and incredible efficiency. I was particularly impressed by their responsiveness—housekeeping calls were consistently answered within just three rings.
The shared kitchen facilities were a highlight of my stay. The hotel thoughtfully prepared all the seasonings and utensils I requested in advance, making the cooking experience seamless and enjoyable. What truly set this hotel apart, however, was their meticulous housekeeping. After noticing I had placed tissue paper on the toilet seat, the staff proactively provided disposable toilet seat covers. I would like to extend a special thank you to Ms. Layla CHANG, the Housekeeping Manager, for her keen observation and heartfelt service. My thanks also go to the front desk and the entire team for their hospitality.
One small area for improvement: I had requested via email for our names (mine and my wife's) to be included on the handwritten welcome card, but this detail was unfortunately overlooked upon arrival. It was a minor slip-up in an otherwise flawless stay.
追评发布于陕西
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卫生给4.5分是因为床单卫生不是很整洁 有污渍 我个人携带了一次性床单 并且污渍位于床尾 所以问题不大 还是希望卫生方面再加强一下I’m rating the cleanliness 4.5 as the bed linens weren't entirely pristine and showed some staining. Luckily, I brought disposable sheets, and because the stains were at the foot of the bed, it was manageable. I hope to see an improvement in hygiene moving forward.
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酒店回复: 【🩷❤️🧡💞💓lyf给您发送小爱心💗】尊敬的宾客：您好！感谢您将如此重要的日子选择在西安lyf酒店度过，为您庆祝是我们的荣幸，您的满意将是我们前进的动力，您反馈的卫生问题我已反馈给相关部门，并立即改善，我们将不断完善并努力提高，注重每一个细节，力争做得更好，西安lyf大雁塔公寓期待您再次光临！Thank you for choosing to spend such an important day at lyf Dayanta Xian. It is our honor to celebrate with you, and your satisfaction is our motivation to keep improving. The hygiene issues you raised have been reported to the relevant department and are being addressed immediately. We will continue to enhance our services, focusing on every detail and striving to do even better. Xi'an lyf Dayan Tower Apartments look forward to welcoming you again!
非常感谢、服务非常好、龙龙帮着看孩子、我有事去了几分钟、和孩子玩的特别高兴、孩子非常非常喜欢住这家酒店、房间干净整洁舒适卫生、早餐也特别好、米线、胡辣汤、有洗衣房、健身房、停车特别方便、一定要给5分好评。非常感谢、一次愉快的入住。
地理位置超赞，可以说是住在大唐不夜城里了，房间总体不错，12楼可以俯瞰大唐不夜城的夜景。不足之处是管道井晚上有一定噪音。整体装修比较现代，只有两部电梯高峰期会略挤，酒店允许宠物入住，个别低素质客人会不栓绳带狗主子坐电梯。服务员态度很好。早餐减大分，从餐厅空间设置到菜品到服务都很差，应该是10几年来体验最差的早餐，建议不定早在旁边711解决。
这次入住西安大雁塔lyf酒店的体验非常惊艳。酒店整体服务水准极高，真正做到了“有求必应”。特别值得称赞的是沟通效率，客房电话基本都能在三声铃响内接听，反馈极速。
作为一个喜欢自己动手的人，酒店厨房的使用体验让我非常愉悦。工作人员提前按照我的需求准备好了全套调味品和碗筷，这种定制化的贴心准备让旅途有了烟火气。最让我感动的是保洁工作的细致入微：保洁人员发现我自行在马桶圈上缠了纸巾后，主动为我备好了一次性马桶垫。在此特别感谢客房总管常艳婷女士，她的观察力和周到的服务让这次旅行充满了温度。同时也感谢前台和全体员工的照顾。
唯一的小遗憾： 入住前曾发邮件沟通，希望在欢迎卡片上写上我和妻子的名字，但到店后发现卡片未按要求备注。虽然只是个小细节，但若能改进，体验将近乎完美。
My recent stay at lyf Dayan Pagoda Xi'an was truly exceptional. The service here is top-notch, characterized by a "can-do" attitude and incredible efficiency. I was particularly impressed by their responsiveness—housekeeping calls were consistently answered within just three rings.
The shared kitchen facilities were a highlight of my stay. The hotel thoughtfully prepared all the seasonings and utensils I requested in advance, making the cooking experience seamless and enjoyable. What truly set this hotel apart, however, was their meticulous housekeeping. After noticing I had placed tissue paper on the toilet seat, the staff proactively provided disposable toilet seat covers. I would like to extend a special thank you to Ms. Layla CHANG, the Housekeeping Manager, for her keen observation and heartfelt service. My thanks also go to the front desk and the entire team for their hospitality.
One small area for improvement: I had requested via email for our names (mine and my wife's) to be included on the handwritten welcome card, but this detail was unfortunately overlooked upon arrival. It was a minor slip-up in an otherwise flawless stay.
卫生给4.5分是因为床单卫生不是很整洁 有污渍 我个人携带了一次性床单 并且污渍位于床尾 所以问题不大 还是希望卫生方面再加强一下I’m rating the cleanliness 4.5 as the bed linens weren't entirely pristine and showed some staining. Luckily, I brought disposable sheets, and because the stains were at the foot of the bed, it was manageable. I hope to see an improvement in hygiene moving forward.
酒店位置绝，夜游超便捷。特色服务戳中人心，机器人24小时送物上门，前台主动规划路线并帮忙叫车。房间配置齐全，床品舒适。离店时赠定制冰箱贴，前台lucky Lucy服务周到又暖心，性价比超高！
十一月时出差，由单位会务人员订的这个酒店，入住后非常满意，出乎意料的干净舒适。这个月和朋友去西安玩，就带着他们一起再次入住，楼层不同了还是一样满意。房间不大，可是非常干净整洁，床垫软硬适中。空调也给力，上半夜都没怎么盖被子。唯一不太满意的就是洗澡时水温不稳定，水很冲水流很大，下水也很通畅，浴室地板设计也很合理，不会积水，如果水温不是忽冷忽热的就太舒服了。（我是凌晨五点洗的澡，那个时段用水人少，按理说不应该出现这种情况）酒店前台的服务也很周到，入住前把电话确认到店时间，给出交通出行建议，把我们订的三个房间安排在一起，有任何问题都耐心解答。非常感谢。酒店地理位置优越，就在不夜城里面，长安大牌档对面，不夜城是越夜越美丽，正好白天逛完城中心，傍晚去城墙上看完夕阳，待华灯初上时坐地铁回不夜城正好是它最热闹繁华的时候。在长安大牌档吃吃喝喝尽兴后稍微散会儿步就回到酒店了，非常方便。去大雁塔也很近，走20分钟就到了。推荐从大慈恩寺出来以后再去隔壁的遗址公园看看，免费，拍照更出片。酒店工作人员向我们推荐的附近的泡馍馆也巨好吃，百年老店，秒杀回民街所有泡馍馆。
设施：设施比较花哨，整体看着还行
服务：感觉服务态度比较一般，有些事情前台不会主动说，需要顾客自己去问
环境，房间整体环境尚可，说是给升级房型了，但没有大投屏了，前台说观影大床房没有窗户，具体的也不是很清楚。新的这个房间隔音不太好，走廊里的微小动静都听的很清楚，睡眠轻的人慎选！
再就是飘窗旁边有点冷，床是挨着的，可以明显感觉到窗户渗进来的冷气
酒店写的赠送冬季养生羹，其实就在前台电饭煲里，需要自己去打。另外写的文创也没有送，只有一个自制的粘土冰箱贴
酒店地理位置超优越，步行10分钟就能到地铁站，前台工作人员Layla lucky态度热情又专业办理入住效率超高，分享了周边的美食攻略和游玩路线，房间隔音效果非常好，公共区打理得很用心，下次再来肯定很选这里，强烈推荐给大家
来陕西大剧院看剧，晚上11点临时订的酒店，就在剧院旁边，大唐不夜城街边，非常棒的地理位置。
房间设施齐全，看起来非常新，麻雀虽小五脏俱全，布置合理，床垫真的很好睡。
是有机会再西安还会选择的酒店。
入住体验超棒，地理位置优越房间干净整洁无异味，床品舒适，睡得特别香。工作人员layla服务热情周到，全程贴心又省心，性价比拉满，下次还选这家
陕西特色文旅小礼品:纪念币和皮影
设施：设施完备 用品准备的够量
卫生：卫生打扫得很好 也很及时
环境：房间布置得不错 酒店位置便利 离景点很近
服务：工作人员的服务态度很好 响应及时