酒店回复: Thank you, Nicole, for sharing your thoughtful review. We are delighted to hear that you found our staff to be courteous and helpful. It brings us great joy to know that you found our hotel to be inviting, clean, and an overall pleasant facility. We sincerely apologize that our mattresses did not meet your medical needs and that you found them too firm for your personal preferences. Your feedback is valuable, and we will take it into consideration as we strive to improve our guests' experiences. We truly appreciate your review and hope to have the pleasure of hosting you again whenever your travels bring you, our way. We wish you safe and happy journeys!
5.0分
其他
原文
翻译提供方：Google
很高兴来到这样一个地方，认识善良、勤劳的当地人，他们以自己的工作为荣。
前台接待我们非常好。
早餐和咖啡。
非常热情周到。
我希望公司能够意识到，正是这些辛勤工作的当地人让我们不断回头！
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酒店回复: Thank you, Paul, for your thoughtful and heartfelt review. We are delighted to hear that you enjoyed our property, our dedicated team, and the pride we take in our promise to make our guests happy. It brings us great joy to be your home away from home, and we look forward to welcoming you back for your future travels.
5.0分
家庭亲子
原文
翻译提供方：Google
我和家人在这里住得很开心。这里真是太棒了，工作人员也非常友好热情。屋内禁止吸烟，但绝对值得一住。
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酒店回复: We sincerely appreciate your perfect review, Starlite. It brings us great joy to know that we were able to provide a comfortable and welcoming environment for you and your family. We are delighted to hear your kind words about our front desk team and that you found our property to be exceptional. Please note that while we do not offer smoking rooms due to health and cleanliness considerations, we are pleased to provide a covered outdoor smoking area for the convenience of our guests who require it. Thank you once again for your thoughtful feedback, and we look forward to welcoming you back in the future.
5.0分
情侣出游
原文
翻译提供方：Google
去******的快速住宿一晚。地理位置优越，超级方便。酒店非常干净，员工友好。性价比很高。
5.0分
其他
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The friendly staff and clean condition of the premises was impressive. Location was great…walking distance to shopping and restaurants. We will definitely be back!
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酒店回复: Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed our friendly staff, the cleanliness of our property, and our convenient location near shopping and restaurants. It’s always our goal to provide a welcoming and comfortable experience, and we’re thrilled to know we succeeded. We truly appreciate your kind words and look forward to welcoming you back soon!
5.0分
商务出差
I have stayed at this location many times and it's always a pleasant experience. The staff at this hotel is always great!
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酒店回复: Thank you so much for your kind words and for choosing to stay with us repeatedly! We’re thrilled to hear that you always have a pleasant experience and that our staff continues to make your visits enjoyable. Your loyalty means the world to us, and we look forward to welcoming you back for many more stays.
5.0分
朋友出游
Nice new property with attentive staff, convenient to stores in a nearby shopping plaza, very comfortable beds
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酒店回复: Thank you so much for your kind words and for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed our new property and found our staff attentive and welcoming. It’s also great to know that our location near the shopping plaza added convenience to your stay, and that you found the beds comfortable, restful sleep is so important when traveling! Your feedback means a lot to us, and we truly hope to welcome you back again soon for another relaxing and enjoyable visit.
4.0分
情侣出游
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Staff was friendly and professional. Breakfast was good with a variety of hot and cold options. The only reason this didn't get 5 stars was due to the noise level from adjacent and upstairs rooms.
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酒店回复: Thank you for taking the time to share your experience with us! We're so glad to hear that you found our staff friendly and professional, and that you enjoyed the breakfast options. We appreciate your honest feedback regarding the noise levels; we encourage all guests to report concerns directly to the front desk so they may be addressed promptly and in a timely manner. We’re always looking for ways to improve and will take your comments into consideration. We hope to welcome you back again soon for an even better experience!
5.0分
其他
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The room was beautiful and clean. The staff was very accommodating and made us feel right at home. The Wi-Fi was good. We were impressed with the breakfast. The quality and variety of the food was beyond oue expectations. Typically the continental breakfast served is not of the quality or variety that you offered.
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酒店回复: Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed your stay and that our team made you feel right at home. It’s great to know you were impressed by the breakfast selection — we take pride in offering quality and variety beyond the standard continental experience. We look forward to welcoming you back soon!
因为在贝塞尔伍兹有个演唱会所以入住了这家酒店，对酒店的地理位置和卫生状况都非常满意。员工也很友好。
酒店员工彬彬有礼，乐于助人。酒店本身干净、明亮、温馨，设施齐全，包括一个很棒的健身中心。价格也很有竞争力。我们准备睡觉的时候（周六晚上11点左右），我们那层楼有点吵。我们不喜欢床垫，尤其是我，作为一个长期疼痛的人，觉得它太硬了。不过，我们一致认为大多数人应该都能接受。总的来说，我们很满意，而且我们怀疑床垫的问题只是我的个人健康问题。
很高兴来到这样一个地方，认识善良、勤劳的当地人，他们以自己的工作为荣。
前台接待我们非常好。
早餐和咖啡。
非常热情周到。
我希望公司能够意识到，正是这些辛勤工作的当地人让我们不断回头！
我和家人在这里住得很开心。这里真是太棒了，工作人员也非常友好热情。屋内禁止吸烟，但绝对值得一住。
去******的快速住宿一晚。地理位置优越，超级方便。酒店非常干净，员工友好。性价比很高。
The friendly staff and clean condition of the premises was impressive. Location was great…walking distance to shopping and restaurants. We will definitely be back!
I have stayed at this location many times and it's always a pleasant experience. The staff at this hotel is always great!
Nice new property with attentive staff, convenient to stores in a nearby shopping plaza, very comfortable beds
Staff was friendly and professional. Breakfast was good with a variety of hot and cold options. The only reason this didn't get 5 stars was due to the noise level from adjacent and upstairs rooms.
The room was beautiful and clean. The staff was very accommodating and made us feel right at home. The Wi-Fi was good. We were impressed with the breakfast. The quality and variety of the food was beyond oue expectations. Typically the continental breakfast served is not of the quality or variety that you offered.