酒店回复: Gracias por Hospedarse en Hotel Villas y Glampings MyA. El camino hacia el hotel es público municipal y es de lastre. Saludos
3.0分
其他
原文
翻译提供方：Google
很棒的地方，你必须注意细节
不错的地方，业主的关注，互联网的完美细节，周日酒店没有水，这在清洁方面很困难
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酒店回复: Hola, creo que se equivoco de Hotel, porque si habia agua suficiente y tenemos siempre reservas en caso de que el suministro se termine simplemente se cambia sin mucha demora y el tema del Internet se le explico y se le resolvio.
酒店回复: No podria dar un opinion objetiva al no saber quien realizo el comentario, por lo tanto no le doy credibilidad. Todo nuestro Hotel esta restaurado y se ha terminado la etapa de mantenimiento que se hace anualmente, todos los utencilios de cocina, asi como sabanas y mas son cambiadas cada 6 meses, por tanto creo que se confundio de Hotel. Saludos Anonimo.
4.0分
情侣出游
原文
翻译提供方：Google
安静的地方，相对靠近海滩和商业区
酒店回复: Muy agradecido con su calificacion.. Siempre bienvenido.
2.0分
朋友出游
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This place had really good ratings and looked so cool. It seems like an awesome idea but we were really disappointed when we got there.
We asked for an early checkin, which was really nice of the owner to give us, who communicated through WhatsApp.
When we arrived we couldn't find any staff for about 15 minutes. They came from the direction of our dome and gave us a key. We didn't do a formal check in or check out, they just gave us the key and showed us to the room which had black hair all over the bathroom, in the bed, as well as crumbs in the bed wrinkles and stains like the sheets had been used and not changed. There were several LARGE insects in the room under the table which seemed to have been missed by the staff. The shower head only was a trickle and leaked and the water temperature fluctuated a lot. The pool was FULL of very large bugs. I understand Costa Rica has bugs and I don't mind, but the state of the room was upsetting to say the least.
I think the property has a lot of potential but needs better management so guests can feel more comfortable. There is no excuse to turn over a room in that state when there are so many vacancies.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to know that, overall, you enjoyed our facilities and the natural surroundings, as also reflected by the many positive reviews we regularly receive.We understand that you had to cut your stay short due to personal reasons, and we’re sorry for any inconvenience this may have caused. However, as clearly stated at the time of booking, the selected rate is non-refundable, which is beyond our control.Regarding the details you mentioned, please note that you stayed in a glamping accommodation surrounded by nature. It is normal to occasionally find leaves or small insects near the mini pool, as the light can attract them—this is explained in our property descriptions to set clear expectations.As for the other issues mentioned, we did not receive any report during your check-in or stay that would have allowed us to address them promptly. Our staff is always available to assist, and we would have gladly taken care of any concern at the time.We appreciate your visit and remain at your service for any future inquiries.
4.0分
其他
I love the hotel I only wish I can stay longer to really enjoy more, breakfast was very simple, but that’s because I’m a very big fun of my big breakfast 😁
酒店回复: Thank you very much for your comments, always welcome.
5.0分
家庭亲子
We just spent 5 nights here and loved every minute there. Nice & quiet space, yet close to markets & beaches.
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酒店回复: Very grateful for your comment, always welcome. It was a pleasure to have you in our Hotel.
4.0分
家庭亲子
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I loved being in the jungle. It is on a very steep hill so if you have any handicap, you absolutely must be able to walk a Very steep hill down and up. To steep for an electric wheelchair. At the time we went no one spoke English but we had to use translator. There was some communication issues. They also say that they have down comforters and nice toiletries. There was no soap or shampoo in the shower at all. But overall we loved it and would recommend.
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酒店回复: Yes, it's a shame, but the official language in Costa Rica is Spanish even though the employees speak a little English and Portuguese. In the instructions it is very clear that you must take into account that you have to go up and down access ramps. Thank you very much for your comment. Always welcome.
5.0分
家庭亲子
In contact with nature with beautiful surrounding
酒店回复: Gracias por Hospedarse con nosotros, siempre bienvenida..
我们真的很喜欢它，到达那里的路是一条 1 公里长的土路，登记入住是通过 WhatsApp 号码进行的。
在丛林动物的声音中入睡是一种我强烈推荐的体验！！
很棒的地方，你必须注意细节
不错的地方，业主的关注，互联网的完美细节，周日酒店没有水，这在清洁方面很困难
不要在app上预订，价格更贵
直接在酒店预订，该应用程序的收费高达 30%，尽管银卡可提供 20% 的折扣。 这家酒店非常好，我没有遇到任何问题。
价格/质量比，对于我来说这家酒店的设施和提供的服务似乎有点贵。有些东西的状况不是最好的，例如床、门、门钥匙、厨房用具。一般是正常阶段。
安静的地方，相对靠近海滩和商业区
This place had really good ratings and looked so cool. It seems like an awesome idea but we were really disappointed when we got there.
We asked for an early checkin, which was really nice of the owner to give us, who communicated through WhatsApp.
When we arrived we couldn't find any staff for about 15 minutes. They came from the direction of our dome and gave us a key. We didn't do a formal check in or check out, they just gave us the key and showed us to the room which had black hair all over the bathroom, in the bed, as well as crumbs in the bed wrinkles and stains like the sheets had been used and not changed. There were several LARGE insects in the room under the table which seemed to have been missed by the staff. The shower head only was a trickle and leaked and the water temperature fluctuated a lot. The pool was FULL of very large bugs. I understand Costa Rica has bugs and I don't mind, but the state of the room was upsetting to say the least.
I think the property has a lot of potential but needs better management so guests can feel more comfortable. There is no excuse to turn over a room in that state when there are so many vacancies.
I love the hotel I only wish I can stay longer to really enjoy more, breakfast was very simple, but that’s because I’m a very big fun of my big breakfast 😁
We just spent 5 nights here and loved every minute there. Nice & quiet space, yet close to markets & beaches.
I loved being in the jungle. It is on a very steep hill so if you have any handicap, you absolutely must be able to walk a Very steep hill down and up. To steep for an electric wheelchair. At the time we went no one spoke English but we had to use translator. There was some communication issues. They also say that they have down comforters and nice toiletries. There was no soap or shampoo in the shower at all. But overall we loved it and would recommend.
In contact with nature with beautiful surrounding