Location just 3 mins off hwy 20 and super clean, excellent front desk staff, assistance with getting things to my room, full laundry 24hr w new dbl loaders as part of hotel. All furnishing brand new, smelled really nice in lobby and room. Comfortable beds and quiet adult hotel 🏨. 💯 percent service and stay.
1.0分
其他
There were bed bugs, and bugs coming out of shower drain. Breakfast was also very very limited.
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酒店回复: Thank you for taking the time to share your feedback. We are very sorry to hear about the issues you encountered during your stay- including the bed bugs, and the limited breakfast. This is certainly not the standard we aim to provide, and we sincerely apologize for the inconvenience. Your comments have been shared with our housekeeping team to ensure these concerns are addressed immediately. We appreciate your input, as it helps us improve, and we hope to have the opportunity to provide you with a much better experience in the future.
3.0分
情侣出游
There was a very friendly kitty hanging outside our room, other than that it was meh.
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酒店回复: Thanks for dropping your thoughts. We're all about tuning in and making things better. If you've got more to share, we're here to listen!''
5.0分
其他
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Check in process was smooth and easy. Front desk staff was very friendly and accomodating. Room was newly renovated and I appreciate the efforts they put to make it nice
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酒店回复: Thank you so much for taking the time to leave us a good review. We're so glad that you were satisfied with the cleanliness and the spacious room. Please visit again.
1.0分
商务出差
There was bugs on my bed and room stunk
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酒店回复: We're very sorry to hear about your experience. We take cleanliness and pest control very seriously. We'll investigate this matter immediately and ensure it dosen't happen again. To make it right, we'd like to offer you a discount on your next stay. Thank you bringing this to our attention!
4.0分
其他
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Just about adequate
There appear to be a lot of people living there and working in the area.
The room had the basics and the breakfasts were reasonable.
The room was run down and could have a face lift.
酒店回复: Thank you so much.
3.0分
情侣出游
The property is being renovated so there is expected workers around. Once it is finished it will be fully competitive with other facilities around Pecos.
酒店回复: Thank you so much.
4.0分
商务出差
Will be staying there again if I ever need to stay in Pecos. Very clean and quiet.
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酒店回复: thanku so much sir for ur valuable feedback .....we r trying our best to our guest satisfied....
5.0分
其他
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Will come back, looking for improvements.
Must be new owners. Not found by name on Google maps. Listed as Travelodge. LOVED the comfy mattress, cotton sheets and new towels. Sad to see the blue chemically treated water in the toilet, so unnecessary and terrible for the environment. Lame breakfast: fake syrup, fake orange juice, no water, no teas, no ice at breakfast bar. Just needing improvement. Will try again.
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酒店回复: Thank you for your review. We're glad to hear you enjoyed the mattress, sheets, and towels. We take your concerns about the water and breakfast options seriously and will work on improving those aspects. We look forward to your next visit and will strive to make your experience even better!
好的
Location just 3 mins off hwy 20 and super clean, excellent front desk staff, assistance with getting things to my room, full laundry 24hr w new dbl loaders as part of hotel. All furnishing brand new, smelled really nice in lobby and room. Comfortable beds and quiet adult hotel 🏨. 💯 percent service and stay.
There were bed bugs, and bugs coming out of shower drain. Breakfast was also very very limited.
There was a very friendly kitty hanging outside our room, other than that it was meh.
Check in process was smooth and easy. Front desk staff was very friendly and accomodating. Room was newly renovated and I appreciate the efforts they put to make it nice
There was bugs on my bed and room stunk
Just about adequate
There appear to be a lot of people living there and working in the area.
The room had the basics and the breakfasts were reasonable.
The room was run down and could have a face lift.
The property is being renovated so there is expected workers around. Once it is finished it will be fully competitive with other facilities around Pecos.
Will be staying there again if I ever need to stay in Pecos. Very clean and quiet.
Will come back, looking for improvements.
Must be new owners. Not found by name on Google maps. Listed as Travelodge. LOVED the comfy mattress, cotton sheets and new towels. Sad to see the blue chemically treated water in the toilet, so unnecessary and terrible for the environment. Lame breakfast: fake syrup, fake orange juice, no water, no teas, no ice at breakfast bar. Just needing improvement. Will try again.