酒店回复: 太感谢你对我们的全面好评啦!免费且门口直达的停车位,就是想帮你省去停车奔波的麻烦;干净整洁的房间和宽敞的洗手间,是我们对住宿卫生的基本坚守;丰盛的早餐则希望能为你开启活力满满的一天。能让你愿意下次再来,这份认可特别珍贵,我们会继续保持这份优质体验,盼着你下次入住呀~Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
酒店回复: 感谢你的全程惊艳好评!温柔服务、洁净房间、丰盛早餐与便捷位置会一直保持,期待你再次入住,也感谢你的强烈推荐~Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
酒店回复: 感谢你分享这么多暖心细节!房间宽敞卫生、智能窗帘与柔和灯光提升便捷度,超大洗浴间和强劲水流能洗去旅途疲惫,这些用心被你看见,我们格外欣慰~ 地铁口直达的优越位置,让商务出行和旅游打卡都省时省力;早餐兼顾中西式,更有地道武汉热干面,就是想让你吃得舒心。我们会坚守品质,打磨每一处细节,不管你下次是出差还是旅行,都盼着给你带来同样满意的体验,随时欢迎再来呀!Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
酒店回复: 非常抱歉国庆期间让您经历了如此波折的入住体验,您提出的设施 3 分、卫生 4 分、环境 4 分、服务 5 分的评分,我们完全接受,这精准指出了我们的短板与不足。关于房间清洁延迟问题,2 点抵达未收拾好,致电后未及时反馈,最终只剩边角房,这是我们国庆期间人力调配与服务响应的严重失误。我们已优化客房清洁排班,增设 “预到店客人房间优先清理” 机制,并建立电话反馈跟进台账,杜绝遗漏回复。对您三天换三间房的困扰,我们深感愧疚。首间房味道重、布草陈旧、马桶堵塞,后续房间设施老旧,加上突发停电,虽及时协调换房,但仍严重影响您的体验。已安排工程部门全面排查设施老化问题,分批更换陈旧布草,同时完善停电应急方案,提前储备手电筒等物资,减少突**况对客人的影响。最让我们自责的是宠物管理疏漏,任由未牵绳狗狗乱跑导致您受惊吓。作为宠物友好酒店,却未兼顾怕狗客人的感受,这是管理的重大缺失。后续我们会实行 “宠物与非宠物友好楼层” 分区安排,入住时主动询问客人偏好,同时加强对携宠客人的告知与引导,明确要求牵绳、清理粪便等规则,派专人加强公共区域巡查。万幸我们的服务人员在问题处理中获得了您的认可,这是我们仅存的慰藉。您的每一条建议都是整改的关键,我们已逐条落实改进措施,真心希望能有机会弥补过失,让您看到全新的服务面貌。Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
4.6分
优享阳光大床房(智能客控-超眠记忆枕-雾境臻品)
商务出差
非常不错的中档酒店,交通便利,地铁公交高铁都方便。
早餐挺丰富,停车也方便。
最关键的是服务到位,基本要求都能满足。
展开
酒店回复: 感谢您选择我们酒店并分享真实入住体验!能得到您对交通(地铁、公交、高铁出行便捷)、早餐丰富度、停车便利度的认可,以及对服务到位的肯定,我们深感荣幸。作为中档酒店,我们一直致力于在核心需求上为宾客提供稳定靠谱的体验,您提到的这些优势,也是我们持续坚守的服务重点。后续我们会继续保持现有优势,同时不断打磨细节,力求在各方面都能给您带来更优质的体验。Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
酒店回复: 太感谢你认可携程预订的便捷,还夸赞酒店靠近汉口站的便利位置、丰富的吃喝逛选择,以及前台小姐姐的热情服务!我们特意选址核心地段,就是想让你出行、游玩、觅食都省心;前台伙伴始终带着笑脸接待,就是想让你刚到就感受到温暖。这份全面的认可和推荐特别珍贵,以后会继续守住这份优势,盼着你下次再来呀~Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
酒店回复: 太感谢你这么细致地分享体验,还给出了超实用的建议!能让你感受到房间空间、记忆枕和智能化配置的提升,我们特别开心~1.配置记忆枕是想照顾不同人的睡眠习惯,减少颈椎不适;2.加入门窗帘自动关合等智能功能,是希望提升居住的便捷感和品质感。你提出的 “卫生间增加挂衣钩” 的建议特别关键,我们已经记录下来,会尽快安排调整,让后续入住更方便。下次你再来,说不定就能看到这个小改进啦!Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
5.0分
优享阳光大床房(智能客控-超眠记忆枕-雾境臻品)
商务出差
挺好的,平安夜前台还送了苹果。房间也很大。
展开
酒店回复: 感恩你的认可!平安夜的专属小礼物 + 大空间房间,能让你满意是我们的荣幸~ 会继续准备暖心小细节,等你再来体验呀!Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
5.0分
优享阳光大床房(智能客控-超眠记忆枕-雾境臻品)
商务出差
一如既往的好评,服务好房间干净卫生,早餐好吃?
展开
酒店回复: 太感谢你的一如既往的好评啦!能一直让你满意我们的贴心服务、干净卫生的房间,还有好吃的早餐,真的超有成就感~ 我们会把这份稳定的品质一直坚持下去,盼着你每次来都能享受到舒心的入住体验,随时欢迎回家呀~Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
酒店回复: 太感谢您对这次入住的满分认可!能让您带着宠物住得舒心,还通过免费房型升级、丰盛早餐和不错的隔音效果收获您的满意,我们心里满是欣喜,作为宠物友好酒店,我们一直努力为您和毛孩子创造便利;精心准备多样早餐,是想让您开启活力一天;注重客房隔音,也是希望守护您的安静休息时光,这次免费升级房型,正是想给您多一份惊喜,每一份满意的反馈,都是我们前进的动力,后续我们会继续打磨这些服务细节,无论是宠物关怀、餐饮品质还是居住体验,都力求做得更好。真心期待您和毛孩子下次再来,续写这段舒适的入住时光!Dear Guest, We are extremely grateful that you have chosen Kyriad Hotel Wuhan Hankou Railway Station Tangjiadun Subway Station Branch and have given us such a high - rating. This is a great affirmation of our team's efforts, and we sincerely thank you! Kyriad is affiliated with the Louvre brand in France. Our branch is located at No. 197, Tangjiadun Street, Jianghan District, Wuhan, with convenient transportation. It is 22 kilometers away from Tianhe Airport, which is convenient for long - distance travel; 1.8 kilometers from Hankou Railway Station, allowing for easy connection to urban transportation; and only 100 meters from Tangjiadun Subway Station, enabling you to quickly reach popular scenic spots and business districts. The hotel is dedicated to creating a comfortable experience for guests. The beddings are made of high - quality fabrics, which are skin - friendly and soft to help you sleep well. The rooms adopt advanced sound - insulation technology, are equipped with professional blackout curtains, calming aromatherapy, and air - purifying and eye - protecting lights to help you relax. In terms of bathing facilities, the water - purification shower heads filter impurities, and all guest - used items are strictly disinfected. The intelligent room control system allows you to conveniently operate the devices, and the intelligent toilet is designed with great care. We look forward to your next visit. We will provide you with better services. If you have any needs, please feel free to contact us at any time
停车方便,酒店门口就能停,而且还免费
卫生不错,干净整洁,房间面积,洗手间都挺宽敞
早餐丰富,好评,下次来还会住的
"从进门那一刻就被惊艳到了!前台小姐姐超温柔,房间干净得像样板间,床品舒服得不想起床。早餐的也很丰盛,位置很好,离汉口火车站,机场都很近,门口就是地铁站,出行超方便!下次来这个城市还住这儿!强烈推荐。。
房间宽敞卫生,设施齐全,自动窗帘,灯光柔和自动,洗浴间大,喷头水流很大,特别舒服。酒店位置非常好,地铁出口就到。早餐丰富,有武汉特色热干面,很地道,还有其它中西餐。商务旅游出行居住都合适。
国庆期间卫生做的比较慢,我们2点到达说还没收拾好,寄存了行李先出去玩了,三点多我又打电话给酒店依然没收拾好,说待会联系我也没联系,晚上回去就只剩一间最边上的,一进房感觉味道大,毛巾床单都感觉好旧,然后马桶还是堵的,工作人员来处理了,暂时能用,第二天换了房,服务还可以,但是设施确实老旧了。第二天晚上居然还遇到了酒店停电,等了半小时还没来电,电话前台换了其他楼层(有的楼层有电)的房间,服务人员还是比较负责的,上来送房卡帮忙拿行李换房,住了三天,换了三个房间。早餐没赶上一次,因为只到9点半,出去吃也方便。
特别补充一下:酒店是宠物友好酒店,但是很多带宠物的就任由自己的狗狗乱跑,也不牵绳,我去洗衣房出来,被一只狗对着叫,差点冲过来了,对不养宠物的害怕狗的确实不友好,我觉得可以问问入住客人,尽量安排在不一样的楼层,再一个就是交代好不能让狗在走廊到处跑
非常不错的中档酒店,交通便利,地铁公交高铁都方便。
早餐挺丰富,停车也方便。
最关键的是服务到位,基本要求都能满足。
用携程预订还真就是方便省心,酒店靠近汉口站,吃东西和逛也都非常方便,前台小姐姐笑脸相迎,服务热情,值得推荐!
卧室和卫生间空间都蛮大的,提供记忆枕和智能化配置,如进门窗帘自动关合等,比两年前有提升,建议卫生间可增加挂衣钩
挺好的,平安夜前台还送了苹果。房间也很大。
一如既往的好评,服务好房间干净卫生,早餐好吃?
房间很好 可以带宠物一起住 还有早餐也很丰盛 非常满意这次入住 酒店免费升级了房型 非常好 房间隔音效果还不错哦