Seasons is stunning, beautiful view, lovely staff, relaxing spa, clean rooms... But don't come hungry. Both restaurants - skybar and 483 are stunning and aesthetically pleasing. But the food leaves a lot to be desired. Lunch was undercooked and just not tasty. It took forever to order dinner, because the kitchen seemed out of stock of almost everything. If you want a steak, don't expect a side.. sides are extra! So you will pay almost R200 for just the steak! That's all. The meal experience really put a damper on the experience. Sorry seasons, but I won't be visiting again until I hear the restaurant is under new management. A special shout out to the staff having to continually apologize to patrons for the lack of basically everything. !
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Such a beautiful stay at Seasons. The place is incredibly neat, well kept, and honestly stunning. You can see the care that goes into every detail. The staff were welcoming, kind, and more than happy to help us fit so much into a short stay. We had the best time. Big shoutout to the Chef, the food was amazing. Would definitely come back.
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Ugh this place was amazing! The staff were so friendly and helpful and I genuinely enjoyed the quad biking and water park! My girls and I absolutely adored the spa as well! And props to the chef! The food was fantastic! Will definitely be returning soon.
风景优美！
酒店位置很好，但有一些问题需要解决。服务实在太差了。我们的投诉完全没有得到处理，只有一个淋浴头能用，我们不得不轮流洗澡。厨房的窗户没有百叶窗或窗帘，一眼就能看出是几天前才拆掉的。我们没有拿到水上乐园的手环，直到我们回到前台，那位女士才告诉我们她忘了。餐厅的食物要做一个多小时，晚餐和早餐等了很久之后，也没有任何道歉或补偿。打了无数次电话都没有成功，只好去前台借熨斗。房间没有门牌号，我们花了很长时间才找到房间。总的来说，在一个这么好的度假村里，服务简直是噩梦。
水上乐园是迄今为止最好的，我们很喜欢滑梯和温水泳池。除了服务，我肯定还会再来的。
有史以来最糟糕的经历之一。这个度假村是如何获得四星级评级的，这超出了我的想象。他们的小木屋非常不符合标准，远不及四星级。非常过时而且不整洁。我们到达时，我们的小屋没有打扫干净，清洁工实际上和我们同时到达。向管理层提出的投诉永远无法得到解决
这个度假村很可爱。小木屋很宽敞，但并不是最干净的。我们看到清洁工是如何清洁的，真的很恶心。他们用一块布擦拭从地板到沙发的所有东西，就像在浴室一样。确实很不卫生。工作人员非常友好。我们在这一周里住得很愉快，但是从周五晚上开始，周围小木屋的噪音就传到了屋顶。这真的很令人不安，因为我们在那里放松，但我们不能，因为噪音从深夜开始，一直持续到凌晨。大声的音乐确实不体贴人，应该为这些事情罚款。我们在住宿期间必须经历的另一件事是减载，度假村应该研究发电机或太阳能系统，以便客人享受住宿。我们很享受水疗中心。真是太棒了，那里的所有员工都非常乐于助人。我们还很喜欢这里的泳池、水疗中心的泳池和室外的泳池。我建议情侣们尝试一下水疗舱，它们非常棒。
不要留在这里！我们两边的人都失控了，一直狂欢到凌晨3点10分。我们太害怕了，不敢抱怨，因为一栋房子里至少有 12 个人，另一栋房子里有更多人。这个地方又脏又旧，管理层提供零客户服务。我向朋友借了拖把来擦地板。又把所有的碗都洗了一遍。买了一些漂白剂/Jik 来清洁淋浴。餐具不适合8人。我们一行四人入住，但有一天我们有两个朋友来吃午饭，我们不得不去隔壁借一些叉子、刀子和茶匙。不幸的是，七天中的第二天，我们遇到了一场巨大的冰雹，我们的浴室窗户被打破，露台屋顶被砸坏了。开车到接待处报告此事，他们只说“有人在处理这件事”。甚至没有感谢我们报告此事。之后就没再联系了。我们都必须使用楼上的浴室。更糟糕的是，螺旋楼梯非常危险。无法使用露台，因为起风时破碎的塑料如雨点般落在我们身上。我们提前两天退房，甚至没有人问是否一切顺利！
这是我们第一次访问四季高尔夫、休闲和水疗中心，接待人员高效而专业，办理入住手续很轻松。我们的房间很现代，有很多空间，干净的房间，毛巾，床单等，有我们需要的所有设施，喜欢这个大露台！度假村的设施维护良好，儿童活动丰富（请修建更多步行道）。一些家庭问题本来可以更好，但并没有真正让我们担心：厨房和浴室的百叶窗坏了（无法关闭），没有足够的餐具供 6 床单元使用，尽管每个单元允许 2 个停车位，但我们的第二个单元车必须停在远处。水疗中心的水疗池很好。我唯一的抱怨是游泳池区域提供了更好的监督/控制。社交行为重新沐浴、合适的泳装等。
有一些“规则”可以降低噪音水平。该规则并未得到执行。我们不得不提前离开，因为接待处在白天多次抱怨吵闹的音乐后什么也没做。我们不得不提前离开，因为音乐令人难以忍受。美好的假期就这样被毁了。远离。
Seasons is stunning, beautiful view, lovely staff, relaxing spa, clean rooms... But don't come hungry. Both restaurants - skybar and 483 are stunning and aesthetically pleasing. But the food leaves a lot to be desired. Lunch was undercooked and just not tasty. It took forever to order dinner, because the kitchen seemed out of stock of almost everything. If you want a steak, don't expect a side.. sides are extra! So you will pay almost R200 for just the steak! That's all. The meal experience really put a damper on the experience. Sorry seasons, but I won't be visiting again until I hear the restaurant is under new management. A special shout out to the staff having to continually apologize to patrons for the lack of basically everything. !
Such a beautiful stay at Seasons. The place is incredibly neat, well kept, and honestly stunning. You can see the care that goes into every detail. The staff were welcoming, kind, and more than happy to help us fit so much into a short stay. We had the best time. Big shoutout to the Chef, the food was amazing. Would definitely come back.
Ugh this place was amazing! The staff were so friendly and helpful and I genuinely enjoyed the quad biking and water park! My girls and I absolutely adored the spa as well! And props to the chef! The food was fantastic! Will definitely be returning soon.