酒店回复: Dear Kathleen,Thank you for your feedback. We are disappointed that your stay did not meet your expectation.We sincerely apologize for any inconvenience during your stay.SincerelyManagement
5.0分
其他
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The staff were exceptional, they addressed any concerns that i had. Alex the manager remained attentive to the guests. There were lots of welcoming and kind moments.
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酒店回复: Dear Selena,Thank you for your kind words. It was a pleasure to look after you during your stay at Colony Club.I hope that you can visit us again in the near future.
4.0分
其他
Property was very quiet due to upcoming renovations over all , very nice love hearing the sound of the waves at night when you sleep.
5.0分
情侣出游
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Since this is the last month of operation for the hotel before it closes for a year long renovation project we were blessed with a lot of peace and quiet. The staff, despite their pending furlough, was attentive and caring. Looking forward to the reopening in 2025. It’s a great beach location
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酒店回复: Dear Rob,Thank you for choosing Colony Club.We are thrilled that you had an enjoyable stay with us. Wie look forward to welcoming you back in 2025!Sincerely,Management
3.0分
家庭亲子
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The hotel was nice. The staff was AMAZING very nice and helpful. The value of what we paid was not what we expected. The hotel needs major updates. The bathrooms especially but otherwise the rooms are nice. But the price has to be revised because it’s very expensive compared to what you are receiving in return. Only 1 meal a day and no drinks. But because we were looking for rest and relaxation I guess it worked out.
5.0分
家庭亲子
What an amazing stay! Much needed when coming from NY! Staff was absolutely the best! Hate to leave!
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酒店回复: Dear Mark,We are thrilled to have provided you with a great experience.We appreciate you recognizing our staff for their exceptional service.We look forward to welcoming you again soon!Sincerely,Management
3.0分
情侣出游
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The shower/ bath arrangements in our room 307 were just not safe. There was also a leak in the roof of the bathroom which despite informing maintenance about no one looked at during our stay.
The hotel is closing in April for a much needed refurb so some, though not all, of the staff were certainly demotivated.
5.0分
其他
loved the location of the hotel love the architecture and happy to hear renovations will take place, keeping the style intact
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酒店回复: Dear Jocelyne,Thank you for choosing to stay with us. We are pleased that your stay was enjoyable.We look forward to welcoming you back after our renovations.Sincerely Management
5.0分
情侣出游
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A great property with lots of intimate spaces, great pools, beach, amenities, layout and food service, and a variety of rooms to choose from. Good service. Everything we need to unwind, relax and enjoy time togetherl
服务一般。房间很棒。餐饮非常普通。早餐也一般。海滩很棒。
酒店非常陈旧，急需翻新。并非接待处的每个人都同样友好，尽管每晚的价格已经很高，但酒店对一切都收取附加费。最好多花一点钱，住在隔壁的珊瑚礁俱乐部酒店。
The staff were exceptional, they addressed any concerns that i had. Alex the manager remained attentive to the guests. There were lots of welcoming and kind moments.
Property was very quiet due to upcoming renovations over all , very nice love hearing the sound of the waves at night when you sleep.
Since this is the last month of operation for the hotel before it closes for a year long renovation project we were blessed with a lot of peace and quiet. The staff, despite their pending furlough, was attentive and caring. Looking forward to the reopening in 2025. It’s a great beach location
The hotel was nice. The staff was AMAZING very nice and helpful. The value of what we paid was not what we expected. The hotel needs major updates. The bathrooms especially but otherwise the rooms are nice. But the price has to be revised because it’s very expensive compared to what you are receiving in return. Only 1 meal a day and no drinks. But because we were looking for rest and relaxation I guess it worked out.
What an amazing stay! Much needed when coming from NY! Staff was absolutely the best! Hate to leave!
The shower/ bath arrangements in our room 307 were just not safe. There was also a leak in the roof of the bathroom which despite informing maintenance about no one looked at during our stay.
The hotel is closing in April for a much needed refurb so some, though not all, of the staff were certainly demotivated.
loved the location of the hotel love the architecture and happy to hear renovations will take place, keeping the style intact
A great property with lots of intimate spaces, great pools, beach, amenities, layout and food service, and a variety of rooms to choose from. Good service. Everything we need to unwind, relax and enjoy time togetherl