酒店回复: Dear Guest,Thank you for highlighting the comfortable bed and useful room amenities. We apologize for the maintenance issues, elevator breakdown, and front desk absence during checkout. Your feedback is valuable, and we are working to improve these areas to enhance our guests’ experience.Sincerely,Hotel Manager
酒店回复: Dear Guest,We sincerely apologize for the unpleasant experience you had with the ants in your room. This is absolutely not the standard we strive for, and we will be addressing the issue with our team immediately. Thank you for bringing this to our attention, and we truly hope you’ll consider staying with us again in the future.Sincerely, General Manager Wingate By Wyndham Dayton North
5.0分
其他
原文
翻译提供方：Google
好吧
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酒店回复: Dear Guest,Thank you for your excellent 5-star review! We are so glad to hear that you had a great experience with us. Your feedback is truly appreciated, and we are happy that we could meet your expectations. We look forward to welcoming you again in the future.Sincerely, Hotel Manager
4.0分
其他
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Good location for our travels. Poor breakfast. Sour milk (replaced), no bread for toasting. No sausage or bacon (not a fan of biscuits & gravy). Some - but not many- mini donuts & muffins. Cranberry juice was empty.
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酒店回复: Dear Guest,Thank you for your feedback. We are glad our location was convenient for your travels. We appreciate your detailed comments about the breakfast service and will review them with our team to improve both quality and variety. Your input helps us create a better experience for our guests.SincerelyHotel Manager
5.0分
商务出差
Clean
Very friendly staff, good location, room is clean. The building is old and shows wear.
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酒店回复: Dear Guest,Thank you for your kind feedback. We are delighted you enjoyed our friendly staff, convenient location, and clean room. We appreciate your comments about the building and will continue working to maintain and improve the property so every stay is as comfortable as possible.SincerelyHotel Manager
1.0分
其他
Do not stay here. It's dirty, smells bad, and the rooms are not maintained properly. Our room even had the thermostat ripped off of the wall.
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酒店回复: Dear Tara,Thank you for sharing your feedback. We sincerely apologize for the condition of your room and the issues you experienced, including cleanliness and maintenance. Your comments are taken very seriously and will be addressed to improve our standards. We regret that your stay did not meet expectations.Sincerely,Hotel Manager
2.0分
其他
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No one was there when I checked in. Waited 15 minutes to see a human. The room was very damp and smelled like chemicals. Only 2 carts available and both were broken. The breakfast area was very dirty. The halls were hot. Would never stay there again.
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酒店回复: Dear Guest,Thank you for your feedback. We are happy you chose to stay with us, though we are sorry to hear your experience fell short. Your concerns about check-in delay, room condition, and facility upkeep have been noted and will be shared with the team for improvement.Sincerely,Hotel Manager
4.0分
其他
The property needs to be updated and there wasn't any cable tv. Room was clean and smelled fresh.
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酒店回复: Dear Guest,Thank you for your kind rating and thoughtful feedback. We are pleased to hear the room was clean and had a fresh scent. We appreciate your comments about the property and TV service, and will keep them in mind as we plan future improvements.Sincerely, Hotel Manager
根据名字和照片预订的，但公共区域却破败不堪，令人震惊。房间六月份开着“暖气”，即使开了空调，房间也始终没有降温到我喜欢的程度。高速公路的交通噪音很大。我们住的第一个房间的马桶不能冲水。虽然换了房间，但前台服务员似乎很生气，而且毫无歉意。酒店附近有几家餐厅和购物中心。不会再住了。
抵达时（凌晨 2 点），我被收取了 25 美元的迟到费，具体金额取决于我的预订时间。我试图向前台寻求合理的解释，但他无法让我满意，因为当时已经很晚了，而且我也很累，所以只能把这笔费用加到高昂的门市价里。（代顿火腿节的需求量很大）
除此之外，场地安全、干净、舒适。外面有人闲逛聊天。大型卡车的停车位不太好，但如果我早点到的话，应该会有更好的选择。
优点：舒适的特大床；房间配有咖啡机、微波炉和冰箱，早餐区提供丰富的早餐选择。
缺点：酒店维护不佳；我们入住期间，唯一的电梯坏了，因此我们不得不走室外楼梯才能往返于三楼的房间；我们退房时前台没有人。
我睡觉的时候，蚂蚁在我身上和柜台上爬来爬去。我没法睡另一张床，因为那张床上也有蚂蚁。我根本睡不着，花了好几个小时才把蚂蚁从头发里弄出来。
好吧
Good location for our travels. Poor breakfast. Sour milk (replaced), no bread for toasting. No sausage or bacon (not a fan of biscuits & gravy). Some - but not many- mini donuts & muffins. Cranberry juice was empty.
Clean
Very friendly staff, good location, room is clean. The building is old and shows wear.
Do not stay here. It's dirty, smells bad, and the rooms are not maintained properly. Our room even had the thermostat ripped off of the wall.
No one was there when I checked in. Waited 15 minutes to see a human. The room was very damp and smelled like chemicals. Only 2 carts available and both were broken. The breakfast area was very dirty. The halls were hot. Would never stay there again.
The property needs to be updated and there wasn't any cable tv. Room was clean and smelled fresh.