酒店回复: 尊敬的客人：您好！非常感谢您抽出宝贵时间分享您的入住体验！我们非常重视您的反馈。首先，关于您提到的“蟑螂”，我们仔细核查后发现，房间内的昆虫实际是步甲虫（一种常见的小型甲虫），而非蟑螂。蟑螂通常滋生在脏乱环境中，但步甲虫无毒、分布广泛，主要以害虫的幼虫为食，对人类完全无害。它甚至能帮助控制其他害虫。尽管如此，我们深知这些虫子可能让您感到不适，对此我们深表歉意。酒店附近树木茂盛，夏季偶有此类益虫随绿植误入室内，我们已加强客房虫控管理，并在每间房配备电蚊香液。对于蚊虫给您造成的困扰，我们深表歉意！ 我们非常理解停车不便给您带来的困扰。酒店门口的停车场确为公共免费停车场，车位资源有限且非酒店专属管理，在高峰期确实会出现车位紧张的情况。很高兴您喜欢酒店早餐及特色区位！您的肯定是我们前进的动力，我们会继续保持质，并努力提升整体服务。 再次感谢您的宝贵意见。我们真诚希望您能再次光临，让我们有机会为您提供更好的体验！祝您旅途愉快！Respected Guest, Greetings! Thank you so much for taking the time to share your stay experience with us—we truly appreciate your valuable feedback. First, regarding your mention of "cockroaches," after careful investigation, we found that the insects in the room were actually ground beetles (a common type of small beetle), not cockroaches. Cockroaches typically thrive in unclean environments, whereas ground beetles are non-toxic, widely distributed, and primarily feed on pest larvae, posing no harm to humans. In fact, they can even help control other pests. That said, we fully understand how these insects might have caused you discomfort, and we sincerely apologize for this. With the hotel surrounded by lush greenery, such beneficial insects may occasionally enter rooms accidentally with plants during summer. We have now strengthened pest control measures in all rooms and provided each unit with electric mosquito repellent liquid. We deeply regret any inconvenience caused by insects! We also understand the frustration you experienced with parking. The parking lot in front of the hotel is indeed a public, free parking area. As spaces are limited and not exclusively managed by the hotel, parking can become tight during peak hours. We’re delighted to hear that you enjoyed our breakfast and the hotel’s great location! Your kind recognition motivates us to keep improving. We will continue to maintain the quality of our offerings and strive to enhance our overall service. Once again, thank you for your valuable feedback. We sincerely hope to welcome you back, giving us the opportunity to provide you with an even better experience! Wishing you pleasant travels!
酒店房宽敞,舒适明亮,早餐在六楼,必须从五楼的楼梯步行上去,对年老的人比较辛苦和不方便,洗衣房在餐厅隔壁.大厅前台和餐厅都有自助咖啡机,对喜爱喝咖啡的人是一大喜庆.
前台服务普通,需要改進.
位置绝了，紧邻长乐宫、摩尔城，逛街吃饭步行即达，日常出行超方便。
房间干净整洁，床品舒服好眠，设施新且好用，没有多余杂音，住得很踏实。
前台服务热情，办理入住快，还主动提醒周边便利信息，性价比拉满，下次来还选这！
酒店很干净也很安静 宽敞明亮 去哪里都方便 前台的工作人员和保洁阿姨服务也很好 真的觉得内蒙发展的越来越好 也能有这么好的酒店很不错
酒店设施很全，卫生也很干净，酒店环境整洁舒适，服务热情周到，位置优越出行便利，早餐丰富美味，入住体验非常满意，值得推荐。
服务越来越好了，服务人员在不远不近的位置，照顾的很棒吃的非常满足，食材都很新鲜，可以放心大胆地吃，招牌菜都很推荐！味道刚刚好，完全不腻，营养又健康，忍不住安利给朋友们😆😆虽然位置有点难找，但胜在人少，没有嘈杂的环境，整个氛围非常nice，不错子😁
设施：设施还不错，酒店有免费停车场，不过晚上不好停车，车太多了
服务：免费升级了房间，很不错，奈斯，用的开锁系统也是小程序
房间里好多小蟑螂，太吓人了！还有一只蚊子不知道怎么飞进来的，嗡嗡嗡在我耳边叫了一整晚，根本没法睡觉。如果你是开车来的，停车位也挺有限的。不过酒店位置还不错，离那些可以买内蒙古奶糖的商店很近。早餐倒是还可以。
离高铁站打车十几块钱，酒店位置好找，楼底下餐馆特产店都很多，整条街晚上很热闹，各种烧烤美食，酒店很干净，服务员服务热情，住了四天体验不错，房间宽敞舒适，全屋语音智能控制，以后再来还会选择入住
酒店位置很便利，乘公交车就可以到达，周围就有额尔敦饭店，可以吃美味的蒙餐。环境很好，很安静，客房服务也非常棒，有需求能及时满足。如果有机会，下次还会来！
房间卫生，交通便利，去塞伊德可以走路去吃，往北走走好多饭店，月清麻辣烫也在那边，就是停车太难停了，刚到的时候门口有个管停车的大爷很热情的给找车位。