酒店回复: Thank you so much for the amazing review! We’re really happy to hear that you and your best friend had such a great 6-night stay with us.It’s wonderful to know you liked our facilities, comfy room, and the daily housekeeping — the team will be so glad to hear this! And we love that our staff’s warm and gentle service made you feel at home.We’re also thrilled you enjoyed our 5–7 PM Social Hours — it’s one of our favorite times of day too. Our location really does offer the best mix of convenience and quiet, so we’re glad that worked well for you.Thank you again for recommending us. We’d love to welcome you back the next time you’re in Chiang Mai!

酒店回复: 非常感谢您用心的点评！我们很高兴您喜欢 G 宁曼酒店的简约轻松氛围、宽敞的客房以及舒适的床和枕头。 酒店位于宁曼中心地带，方便客人探索清迈的精华，我们很高兴您觉得这里很方便。 我们希望很快再次欢迎您入住，享受轻松难忘的住宿体验。

酒店回复: Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations.Please allow us to clarify that all facilities listed in our general information are provided in every room, including a smart TV, Wi-Fi access, and complete bathroom amenities. Flip-flops are also available as slippers for all guests, along with complimentary minibar items, a free shuttle service to One Nimman and nearby shopping areas, and our Social Hours, which are highly appreciated by many travelers.All advertisement images used are high-resolution and accurately reflect the property. We consistently aim to maintain transparency and ensure that guests receive exactly what is presented, in line with our minimal hotel design and concept.Regarding your refund request, we have carefully reviewed the matter. As the facilities and services were delivered as advertised, we are unfortunately unable to approve the refund. We also arranged a room change with kettle to better match your preferences during your stay.We truly appreciate your comments and will continue working to enhance the guest experience.

酒店回复: Thank you for sharing such a detailed and thoughtful review! We’re thrilled to hear that you enjoyed our welcoming team and appreciated their excellent English communication. It’s wonderful that our design and Pop Mart touches added to your experience — we love creating a space that feels unique and inspiring.We’re glad you found the room comfortable and enjoyed the complimentary snacks and drinks. Your kind words about our staff’s proactive greetings truly mean a lot to us, as we strive to make every guest feel at home.We couldn’t agree more — our hotel is perfect for those who love capturing beautiful moments! We look forward to welcoming you back for another memorable stay soon.

酒店回复: Thank you so much for sharing your wonderful feedback! We’re delighted to hear that you were extremely satisfied with your stay. It’s great to know you enjoyed our beautiful exterior and pool, as well as the spacious and clean room with its thoughtfully designed bathroom.We’re also happy that our location provided the perfect balance—close to Nimman Road yet peaceful—and that you found the nearby cafes and massage shops convenient. Your kind words mean a lot to our team, and we look forward to welcoming you back for another relaxing stay in Chiang Mai.

酒店回复: 非常感谢您宝贵的反馈！我们很高兴听到您喜欢我们便利的地理位置、干净上镜的泳池以及舒适的客房。很高兴得知您在我们这里度过了愉快的时光。 您的好评对我们的团队意义重大，我们期待您再次光临，在清迈享受一次轻松难忘的住宿体验！

酒店回复: Thank you so much for sharing your experience! We're glad you appreciated the unique G-shaped design and the beautiful swimming pool. It’s great to hear that you enjoyed the location and the thoughtful touches like free coffee and our social hour—even if you missed it this time!We hope to welcome you back again soon—maybe for evening relaxing next time