酒店回复: Dear Valued Star,Thank you for taking the time to share your wonderful feedback!We are delighted to hear that you enjoyed our convenient location, with easy access to the metro station and nearby attractions such as Dubai Mall and the Museum of the future. It's great to know that our prime location added to your overall experience.We're thrilled that you found our breakfast to be delicious. Our culinary cast works hard to provide a variety of tasty options to start your day off right.It's also fantastic to hear that you enjoyed the bar next to the swimming pool. We strive to offer great value and delicious drinks in a relaxing atmosphere, and your positive comments are truly appreciated.Thank you for highly recommending us. We look forward to welcoming you back for another enjoyable stay in the future!Kind regards,Nicholas ChalmersDirectorParamount Hotel Midtown
酒店回复: Dear Valuable Star,Thank you for sharing your detailed feedback following your stay at Paramount Hotel Midtown Dubai. It is appreciated that you highlighted the spaciousness and cleanliness of the room, as well as the iconic views toward the Burj Khalifa from the upper floors.Thank you for sharing your feedback with us. As our hotel is located in the vibrant Business Bay district, stars benefit from a central and well-connected location with convenient access to major roads and the metro. We understand that the surrounding city environment may feel lively at times, and we truly appreciate your understanding of this dynamic setting.Regarding the 64th-floor experience, our rooftop venues operate as licensed restaurants and lounges. In line with our hospitality standards, seating areas are reserved for stars who are dining to ensure a comfortable and enjoyable experience for all visitors. We appreciate your understanding and thank you for your kind consideration.Check-out time is at 12:00 PM as per standard hotel policy, while late check-out options remain subject to availability on the day of departure. Our team always does their best to accommodate requests whenever possible. Your feedback is valuable and helps guide continuous improvements. We hope to have the opportunity to provide you with a more satisfying experience on your next visit.Kind regards, Pascal Eggerstedt Director Paramount Hotel Midtown
酒店回复: Dear Valued Star,Thank you for sharing your feedback. We appreciate your observation and will review our procedures with the team to ensure all guests receive clear guidance and assistance when requesting transportation.Your input helps us improve the guest experience, and we look forward to welcoming you back in the future.Kind regards, Pascal EggerstedtDirectorParamount Hotel Midtown
酒店回复: Dear Leading Star,Thank you for your positive feedback. We’re glad to hear you had a very good experience with us and look forward to welcoming you again soon.Kind regards,Pascal EggerstedtDirectorParamount Hotel Midtown
酒店地理位置很好,几百米就有个地铁站,去dumai mall和未来博物馆几个站都能到,早餐也非常好吃,楼上泳池旁边的bar吃饭也不贵,饮料很好喝,非常推荐!
房间很大且干净,但靠近快速路和轻轨,晚上睡觉噪声非常大,一晚上没睡好。这个酒店64层可以远看哈利法塔,但需要点餐消费才能坐下观看,不消费的位置观景效果很差,我们是为了在64观景才订的这个酒店,所以根本没有必要在这里住,任何人都可以上64层点餐就可以观景,真的是非常坑,严重对不起这个酒店的价格。还有一点就是12点退房,不能延迟退房,真的是体验感非常差的一次住店。海岸房如果天气不是足够的晴朗根本看不到海,一片雾蒙蒙。
没有一点有建设性的改进意见,从回复来看并没有实质性的接受不足之处,携程也没有进行客户跟踪回访,就是作为第三方的传话,这样的涉外业务真的非常让人感觉不舒服和担心。
离最近的地铁站有点远,在炎热的迪拜走过去真的挺辛苦的。建议大家打的士。虽然我订的是最便宜的房间,但酒店给我升级到了套房。App上说需要交押金,但实际上并没有要求。另外,泳池只开放到晚上8点,大家要注意。早餐自助餐种类很多,味道也很棒。所有员工都很友善,酒店内外都很干净,设施也都没问题,住得很舒服。
门口有负责帮忙打车的工作人员
打车要特意告诉他拜托他帮忙
不用他的话 他会直接抢走你排的出租车给他负责的客人
这是我第一次住这家酒店,我很庆幸我选择了这里。酒店、员工和地理位置都非常棒。这绝对是我在迪拜住过最喜欢的酒店。我希望能有机会再次入住。
漂亮的酒店!
非常好😀
这是我这辈子住过最差的酒店!!!泳池服务太糟糕了。前台小哥态度很差,很不高兴的样子。早餐选择很少,简直离谱。我家人没一个喜欢这儿的。水压非常非常小。我们还不得不和泳池管理员争执。我告诉他我要去洗手间10分钟,他说如果你超过10分钟,我们就会把你的东西拿走。这根本不是五星级酒店,顶多两星吧。
太糟糕了,这酒店烂透了。泳池人满为患,酒店服务为零。
房间有股潮湿发霉的味道,也不是很干净。我向前台反映了这个问题,但他们只是喷了些空气清新剂,没做其他处理。不过早餐很好,员工也很友善。