酒店回复: Thank you for sharing your detailed feedback with us. We’re glad to hear you enjoyed our convenient location near the light rail and local markets. However, we’re truly sorry to learn about the issues you encountered with the lighting system, check-out process, and overall maintenance. Your comments are very important to us, and we’ll be reviewing them closely with our operations team to make the necessary improvements. We appreciate your honesty and hope to have another opportunity to provide you with a smoother and more comfortable stay in the future.Warm regards,The YOTEL Miami Team
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We are truly sorry to read about your experience, as what you describe does not reflect the standards of service and integrity we expect from our team.Please allow us to clarify that room assignments are always based on the reservation booked and availability at the time of arrival, and any official upgrades or changes are processed transparently through our system. We take any allegation of inappropriate conduct very seriously, and your comments have been shared with our leadership team so this situation can be fully reviewed.We sincerely regret the frustration you experienced regarding the room size and location as well. Our goal is always to ensure guests are comfortable and satisfied with their accommodations, and we are sorry we did not achieve that during your stay.If you are open to it, we would appreciate the opportunity to speak with you directly to learn more and work toward restoring your confidence in us. Please feel free to contact us at your convenience.Warm regards,Guest Experience Team
酒店回复: Dear Guest,Thank you for taking the time to share your feedback about your recent stay at YOTEL Miami. We’re very pleased to hear you enjoyed our central location, with easy access to Bayfront Park, nearby dining options, and the convenience of the MetroMover just across the street, one of the features many of our guests appreciate most.I’m sorry to learn that certain aspects of the room did not fully meet your expectations. Our cabins are intentionally designed to maximize space efficiency with a modern, streamlined concept, though we understand this can feel compact, especially when additional seating is desired. We also recognize that bed height and size preferences vary from guest to guest, and your comments are valuable as we continue evaluating guest comfort.Regarding amenities, while coffee makers and bottled water are not standard in all room categories, our team is always happy to assist with requests whenever possible. Your feedback helps us identify opportunities to better communicate what is included so there are no surprises during the stay.We truly appreciate your balanced comments on cleanliness and surroundings, and we hope to have the opportunity to welcome you back for an even more comfortable experience in the future.Warm regards,YOTEL Miami
深夜到酒店，酒店的设施不错，位于市中心，交通也方便。对面就有免费的轻轨接驳地铁站。使用公交系统去机场完全可以。
系统很鸡肋 这个灯光搞了很复杂 用户只需要开灯关灯 不需要这么有的没的
chick out 系统也是坏的
下水道如图 恶心不恶心 哎
电梯没网的情况下就得爬楼梯 我经历了爬10楼
对面超市很方便
地理位置绝佳 对面就是轻轨 里海湾市场很近
隔壁楼停车60刀 广场停车50刀 three street 停车40刀
价格是真心便宜
帮朋友订的酒店，总担心，不知道能满意不，但是朋友入住就和我说这酒店真不错，满意就好。走了结帐也清清楚楚，还会回住。
位置很不错，出行方便，但是前台比较粗心，重复收费了，携程帮助解决了。
前台办理人住，一个印度男人给了我最次的一张单床，不足1.50米，我找他还房，他公然跟我索要$100美元，我当即就拒绝❌了，我跟他理论，我本来就订的双床房。最后给了我一间不足20平米的3层窗户紧挨城市高架游览车轨道的房间。去美国住酒店遇到印度人办入住就麻烦多，他们有意给先给你一间很差的房间，但你要找他调房，他就会勒索你要加费用！太坏了！这帮人影响酒店的声誉！
套路—先给次房，一旦你要求换房，酒店就索要加钱？？？
酒店位置很好，步行可至海滨公园，附近有很多餐厅可选，对面就是免费的MetroMover车站，出行方便。房间较小，没有椅子，没有咖啡壶，无饮用水，附近的7-11超市可以买瓶装水。我们订的两张小床的房型，床真的很小，而且比较高。
抵达酒店时，他们想让我们再次支付房费和押金（100美元），没有任何解释。在与trip.com沟通并争论了将近一个小时后，酒店才最终找到我们已预付的款项。
早餐太糟糕了。量很少，而且都是廉价产品（果汁化学味太重，我们根本喝不下去）。咖啡需要单独付费，不包含在早餐里。服务员在我们不知情的情况下，给自己加了20%的小费，并直接从我们的信用卡中扣除！房间窗户对着一堵墙！再也不会来了！
房间小。早餐好。奇怪的是，酒店订单包含早餐，但是服务生仍要求签单，并附有小费栏，不知道什么意思，第一次碰到。酒店周边环境很好，就是停车费比较贵。
谢谢！一切都很棒。
这家酒店地理位置非常好，就在 Metromover 车站对面。房间很宽敞，浴室和床都很棒。房间里有迷你冰箱、吹风机和带烫衣板的熨斗。屋顶公共区域和泳池非常好，景色也很美。泳池很大，还有一个带热水按摩浴缸。员工服务周到。性价比很高。