酒店回复: Dear Guest,Thank you for your honest feedback. While we’re truly sorry to hear your stay was impacted by cleanliness and noise issues, we appreciate you bringing it to our attention. This is not the experience we strive to provide, and your comments will be shared with our team for immediate review and improvement. We hope to welcome you again soon.Sincerely, Hotel Manager
2.0分
情侣出游
原文
翻译提供方：Google
房间很脏，很吵，游泳池不开放，酒店正在装修。
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酒店回复: Dear Diane,Thank you for sharing your feedback. We're glad you chose to stay with us, but we sincerely regret that your experience was impacted by cleanliness issues, noise, and the pool being out of service during renovations. We understand how these inconveniences can affect your overall comfort. We’re actively working on improving the property and hope to offer a much better stay in the future.Sincerely, Hotel Manager
1.0分
家庭亲子
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This “hotel” was absolutely disgraceful. It shouldn’t even be open for business. ******* should not even list this as a property. Check in was at 3pm didn’t get in till 630pm. Get to hotel ceiling tile is falling out of the entrance. Looks abandoned. Gets into room absolutely foul flour is sticky nothing is clean shower is covered in dirt and backing up dirty water. Cigarette burns all over the place. Furniture looks like it was picked up on the side of the road. We had to go buy our own bleach and wipes to clean the place to be able to shower. Walked around in shoes the whole stay. Lock to door was broken off. I have so many pictures of this awful motel hotel.
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酒店回复: Dear Tiffany,Thank you for sharing your experience in detail. The concerns you mentioned regarding cleanliness, maintenance, and check-in are serious and will be reviewed with our team immediately. Guest feedback such as yours is vital in identifying areas needing urgent improvement, and we will focus on raising standards for future stays. We hope you'll consider giving us another opportunity to give you a much-improved stay. Sincerely, Hotel Manager
1.0分
商务出差
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There were cockroaches in the room and they wouldnt let me switch rooms when i asked. Waited at the desk for 15 minutes and no one showed up for me to check out so i called them and then told me to leave the keys in the room so i left the room keys in the room and now they wont return my deposit because i didnt check out properly despite following their instructions
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酒店回复: Dear Isabella,Thank you for sharing your experience. We have noted your concerns regarding pests, the room change request, and the checkout process with deposit handling. These matters are being reviewed with our housekeeping and front desk teams. Your feedback is important as we continue focusing on improving service, communication, and overall guest comfort. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
商务出差
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Floor was dirty.
Towels were stained
Bed sheets were stained
Bugs in refrigerator door seal
Bugs in couch.
Inside couch was nasty
No place to hang clothes
Local drug dealer tried to sell me *****
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酒店回复: Dear Jonathan,Thank you for sharing your experience. We have noted your concerns regarding cleanliness, linens, furniture condition, and overall environment. These points are being addressed with our housekeeping, maintenance, and security teams for immediate attention. Your feedback is valuable as we continue working to provide a safer and more comfortable stay for our guests. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
家庭亲子
Simple place to stay, I get they are under construction but there was no breakfast or pool or fitness room as advertised.
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酒店回复: Dear Anthony,Thank you for your feedback. We are glad you found the property a simple and convenient place to stay. We have noted your comments regarding construction and the temporary unavailability of breakfast, pool, and fitness room. Your perspective is important as we work toward completing updates and restoring full amenities for our guests. We look forward to welcoming you back. Sincerely, Hotel Manager
2.0分
其他
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Dead bugs in the floor, pool was stupid dirty with dark green water. No breakfast like it said online. The hotel overall was pathetic. The pictures make it look 1000x better than it actually is
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酒店回复: Dear Brian,Thank you for your feedback. We regret to hear about the concerns with cleanliness, the pool condition, and the accuracy of online information. Your comments are important and will be shared with our team to address these issues and improve the overall experience for future guests. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
朋友出游
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I would not let my worst enemy stay here.
The place was dirty and the rooms smelled.
They didnt give us the rooms we had booked.
We canceled on the spot.
This place needs to be condemned and torn down. It is nothing like advertised on line.
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酒店回复: Dear Guest,Thank you for your feedback. We regret that your experience was so far from what you expected and that the condition of the property did not meet your standards. Your concerns about cleanliness, room assignment, and misleading presentation have been noted and will be reviewed seriously by our team. We hope to welcome you again soon.Sincerely, Hotel Manager
1.0分
其他
They had none of the things that rhey advised and the air-conditioning only worked half the time.
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酒店回复: Dear Sabrina,Thank you for your feedback. We have noted your concerns regarding amenities not being available as advised and the air conditioning performance. These points are being reviewed with our team to ensure a more reliable and comfortable stay for future guests. Your comments are appreciated as we work on improvements. We hope to welcome you again soon.Sincerely, Hotel Manager
3.0分
其他
It’s need some work on the pool and breakfast. The rooms are great it has a very clean bathrooms and great bed.
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酒店回复: Dear Marta,Thank you for your feedback. We are glad you enjoyed the clean bathrooms and comfortable bed. We appreciate your comments about the pool and breakfast, and will consider them as we work to improve the overall guest experience. We hope to welcome you back again.Sincerely, Hotel Manager
有些地方很脏。很吵。
我永远不会再回到那里。
房间很脏，很吵，游泳池不开放，酒店正在装修。
This “hotel” was absolutely disgraceful. It shouldn’t even be open for business. ******* should not even list this as a property. Check in was at 3pm didn’t get in till 630pm. Get to hotel ceiling tile is falling out of the entrance. Looks abandoned. Gets into room absolutely foul flour is sticky nothing is clean shower is covered in dirt and backing up dirty water. Cigarette burns all over the place. Furniture looks like it was picked up on the side of the road. We had to go buy our own bleach and wipes to clean the place to be able to shower. Walked around in shoes the whole stay. Lock to door was broken off. I have so many pictures of this awful motel hotel.
There were cockroaches in the room and they wouldnt let me switch rooms when i asked. Waited at the desk for 15 minutes and no one showed up for me to check out so i called them and then told me to leave the keys in the room so i left the room keys in the room and now they wont return my deposit because i didnt check out properly despite following their instructions
Floor was dirty.
Towels were stained
Bed sheets were stained
Bugs in refrigerator door seal
Bugs in couch.
Inside couch was nasty
No place to hang clothes
Local drug dealer tried to sell me *****
Simple place to stay, I get they are under construction but there was no breakfast or pool or fitness room as advertised.
Dead bugs in the floor, pool was stupid dirty with dark green water. No breakfast like it said online. The hotel overall was pathetic. The pictures make it look 1000x better than it actually is
I would not let my worst enemy stay here.
The place was dirty and the rooms smelled.
They didnt give us the rooms we had booked.
We canceled on the spot.
This place needs to be condemned and torn down. It is nothing like advertised on line.
They had none of the things that rhey advised and the air-conditioning only worked half the time.
It’s need some work on the pool and breakfast. The rooms are great it has a very clean bathrooms and great bed.