酒店回复: Thank you for taking the time to share your experience. We appreciate your candid feedback and are sorry to hear that certain aspects of your stay did not meet expectations. We understand that a longer stay requires consistent comfort and convenience, and we regret that the breakfast offerings and restaurant availability fell short for you. Your comments regarding the food quality and clarity of pricing are noted, and we’ll be sharing them with our culinary and operations teams to ensure improvements are made. We’re grateful you chose us for your business trip and hope to have the opportunity to provide a more seamless and satisfying experience in the future.
2.0分
其他
原文
翻译提供方:Google
价格合理,但停车不太方便,他们应该更明确地要求你找路边停车位,或者停在半个街区外的付费停车场。
我们晚上一直听着走廊里下午和午夜的狗打架声,持续了将近一个小时。
工作人员很友好,但似乎无法控制吵闹的狗吵醒其他客人,毕竟大多数人都想睡觉。我不会再住那里了。
展开
酒店回复: We are sorry to learn your stay with us was less than perfect. We wish you the best in all of your future travels!
4.0分
其他
原文
翻译提供方:Google
不错的酒店。附近有停车场。可惜的是,酒店不提供早餐,而是使用店内外部供应商,所有费用均需另行支付。
位置可以更靠近市中心。
展开
酒店回复: Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und die Parkmöglichkeiten gut zu erreichen waren. Ich verstehe Ihre Enttäuschung über das Frühstück und unsere Lage. Wir freuen uns über Ihr Feedback und werden es berücksichtigen, um das Gästeerlebnis weiter zu verbessern.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
5.0分
商务出差
展开
The staff was very friendly and accommodating, even during a busy check in period. Everyone took time to answer questions, explain the attractions and restaurants in the area and provide insight to improve my stay.
展开
酒店回复: Thank you so much for your kind words! We're thrilled to hear that our team made a positive impression during your check-in experience. Even during busy moments, we strive to ensure every guest feels welcomed and well-informed. It’s wonderful to know that our local recommendations helped enhance your stay—we love sharing the best of the area with our guests. We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon!
5.0分
其他
The young lady who checked us in and checked us out was an absolute gem. She was friendly, personable, and professional. We will stay at the VIB again.
展开
酒店回复: Thank you so much for your kind words! We're thrilled to hear that your experience with our front desk team made such a positive impression. The young lady you mentioned truly embodies the spirit of hospitality we strive for—friendly, personable, and professional. It means the world to us that you’ll be returning to Vīb, and we can’t wait to welcome you back for another exceptional stay.
5.0分
朋友出游
The gentleman who checked us in was wonderful, as were all the other staff! Comfortable bed, and clean room. Would definitely stay here again!
展开
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you had a great experience—from the warm welcome at check-in to the comfort of your room. It means a lot to know our team made a positive impression and that you felt at home during your stay. We look forward to welcoming you back again soon!
5.0分
其他
展开
European Feel
Beautiful hotel with free parking, great customer service, everyone was so friendly. Hotel was in a great location. So clean and cozy! Brought me back to Europe.
展开
酒店回复: Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and that our cozy atmosphere reminded you of Europe—that's such a wonderful compliment. It’s great to know our location, friendly team, and little touches like free parking made your visit even more enjoyable. We truly appreciate you taking the time to share your experience, and we hope to welcome you back again soon!
3.0分
商务出差
展开
There is little to no parking around the hotel. I had to park in a gravel side lot around the back of the building. Nor what I expected for a hotel on the outskirts of a major city.
Also the wireless they offer is slower than 5g. I did a speed test and it was under 5mbps so was not able to stream.
There also is not breakfast included. Kind of a racket as there is a cafe in the lobby, which essentially is serving powdered eggs for $8 you typically get for free at a continental.
展开
酒店回复: Thank you for sharing your feedback with us. I’m truly sorry to hear that aspects of your stay did not meet your expectations.We understand how important parking convenience, reliable Wi-Fi, and breakfast options are to our guests. I apologize for the challenges you faced with parking and internet speed, and for the disappointment with our breakfast offerings. Your comments are very valuable and will be shared with our team as we look for ways to improve both our services and guest experience.We appreciate you taking the time to let us know about these concerns, and we hope to have the opportunity to provide you with a smoother and more enjoyable stay in the future.
很棒的地方,位置也很好。员工从一开始就非常乐于助人。Maddie 很棒,如果你有任何问题,她都能帮你解答。
楼下有施工的,早上有点吵。被子不太舒服
住几天还可以。
对于短期商务旅行来说还可以,我在那里住了10天。早餐不太合我的口味,主餐厅有20%的时间因为私人聚会而关闭。我尝试了墨西哥卷饼,鸡肉还可以,但牛肉很干很筋。费城三明治也是一样,虽然有很多选择,但质量不太好。冰箱和柜台上的东西太多了,条形码也用不了,所以不知道价格。
价格合理,但停车不太方便,他们应该更明确地要求你找路边停车位,或者停在半个街区外的付费停车场。
我们晚上一直听着走廊里下午和午夜的狗打架声,持续了将近一个小时。
工作人员很友好,但似乎无法控制吵闹的狗吵醒其他客人,毕竟大多数人都想睡觉。我不会再住那里了。
不错的酒店。附近有停车场。可惜的是,酒店不提供早餐,而是使用店内外部供应商,所有费用均需另行支付。
位置可以更靠近市中心。
The staff was very friendly and accommodating, even during a busy check in period. Everyone took time to answer questions, explain the attractions and restaurants in the area and provide insight to improve my stay.
The young lady who checked us in and checked us out was an absolute gem. She was friendly, personable, and professional. We will stay at the VIB again.
The gentleman who checked us in was wonderful, as were all the other staff! Comfortable bed, and clean room. Would definitely stay here again!
European Feel
Beautiful hotel with free parking, great customer service, everyone was so friendly. Hotel was in a great location. So clean and cozy! Brought me back to Europe.
There is little to no parking around the hotel. I had to park in a gravel side lot around the back of the building. Nor what I expected for a hotel on the outskirts of a major city.
Also the wireless they offer is slower than 5g. I did a speed test and it was under 5mbps so was not able to stream.
There also is not breakfast included. Kind of a racket as there is a cafe in the lobby, which essentially is serving powdered eggs for $8 you typically get for free at a continental.