酒店回复: Thank you for taking the time to share your experience. We appreciate your candid feedback and are sorry to hear that certain aspects of your stay did not meet expectations. We understand that a longer stay requires consistent comfort and convenience, and we regret that the breakfast offerings and restaurant availability fell short for you. Your comments regarding the food quality and clarity of pricing are noted, and we’ll be sharing them with our culinary and operations teams to ensure improvements are made. We’re grateful you chose us for your business trip and hope to have the opportunity to provide a more seamless and satisfying experience in the future.
4.0分
其他
原文
翻译提供方：Google
不错的酒店。附近有停车场。可惜的是，酒店不提供早餐，而是使用店内外部供应商，所有费用均需另行支付。
位置可以更靠近市中心。
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酒店回复: Vielen Dank für Ihr Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und die Parkmöglichkeiten gut zu erreichen waren. Ich verstehe Ihre Enttäuschung über das Frühstück und unsere Lage. Wir freuen uns über Ihr Feedback und werden es berücksichtigen, um das Gästeerlebnis weiter zu verbessern.Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen.
3.0分
其他
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Too expensive for what you get, I get you're in the Rino district but you are a best western as well. All rooms should have at bare minimum a refrigerator and microwave, also ridiculous to charge for what is generally given as a courtesy for early check in late check out and no breakfast. Doubt I would stay here again, only if there were no other options.
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酒店回复: Thank you for sharing your feedback. We regret that your stay did not meet expectations. While our location in the RiNo district offers unique access to the neighborhood, we understand your concerns regarding value and amenities. Not all of our rooms are equipped with microwaves, but to be clear all of our guest rooms have a refrigerator. Early check‑in/late check‑out fees are applied based on availability and operational needs. We apologize if this was disappointing and will review your comments as we continue to evaluate our guest offerings. Your input is valuable, and we hope you’ll consider giving us another opportunity to provide a more satisfying experience.
5.0分
家庭亲子
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Hotel provides a variety of breakfast options. The ones that I ordered were delicious and I really enjoyed the coffee with free refills. There’s a wide variety of alcoholic beverages in the room available for a charge. Hotel has a taco bar on the top floor with a wide variety of options including a delicious turkey with dressing option for the thanksgiving holiday
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酒店回复: Thank you so much for your kind review. What great pictures of your family. See you soon....we hope! Happy Holidays!
4.0分
其他
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Stayed one night after a show at Mission Ballroom. It was perfect for what we needed, but it was quite loud as in you could hear everything going on in the hallway (likely due to the lack of carpeting in the rooms) but the location to Mission was top notch and the pillows were VERY comfortable.
You did have to park on the street or the parking garage that was about a block away but it wasnt a bad walk and the area is safe
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酒店回复: Thank you so much for the valuable time you took to provide us with some great feedback. Our goal is to achieve a 10 out of 10 score so I am deeply sorry that we failed to achieve this during your visit. Your business is very important to us, and we hope to have an opportunity to serve you again on a future visit. Thanks again, I hope your show was amazing.
5.0分
其他
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Rooms were nice clean the staff was very good and professional and location was good. Only complaint is the beds were very soft. I personally don’t sleep well on soft beds so had to make the best of that
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酒店回复: Thank you very much for your perfect rating and for sharing your experience with us. We’re delighted to hear that you enjoyed our clean rooms, professional staff, and convenient location. We appreciate your feedback regarding the softness of the beds, as guest comfort is very important to us. While mattress preferences can vary, we’ll certainly take your comments into consideration as we continue to improve our accommodations. We hope to welcome you back again soon for another enjoyable stay.
5.0分
其他
It was a lovely place to stay. My only issue was there wasn't really a fridge, no microwave in the room, and no coffee maker.
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酒店回复: Thank you so much for your wonderful 10/10 rating and kind words about your stay with us. We’re delighted you found our property to be a lovely place to stay. We appreciate your feedback regarding the in-room amenities such as a fridge, microwave, and coffee maker. Your comments help us identify opportunities to enhance the guest experience, and we’ll certainly take them into consideration. We look forward to welcoming you back again soon."
2.0分
商务出差
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Because of the very excessive amount of booze and other beverages in the refrigerator that this hotel is trying to get its guests to buy, there was no room for my leftovers. Also, I can't remember the last time I stayed at a hotel that didn't offer free drip coffee for it's guests. I ended up paying $5 for some of the worst coffee I've had in a while.
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酒店回复: Thank you for sharing your feedback with us. We’re very sorry to hear about your experience with the in-room refrigerator and coffee service. Our intention with the stocked minibar is to provide convenience, but we understand how frustrating it must have been not to have space for your personal items. You're more than welcome to remove the item from the mini-bar fridge and place your leftovers in them.Regarding the coffee, we regret that it did not meet your expectations. We know how important a good cup of coffee is to start the day, and your comments will help us improve both the quality and accessibility of our beverage options. We’ve enhanced the coffee experience to focus on freshly brewed drinks through our café and 24-hour station. If you’d prefer a pour over coffee maker in your room, we’re happy to provide one upon request.We truly value your input and hope you’ll give us another opportunity to provide you with a more comfortable and enjoyable stay in the future.
很新的酒店，很好的房间，下次有机会还会再入住
很棒的地方，位置也很好。员工从一开始就非常乐于助人。Maddie 很棒，如果你有任何问题，她都能帮你解答。
住几天还可以。
对于短期商务旅行来说还可以，我在那里住了10天。早餐不太合我的口味，主餐厅有20%的时间因为私人聚会而关闭。我尝试了墨西哥卷饼，鸡肉还可以，但牛肉很干很筋。费城三明治也是一样，虽然有很多选择，但质量不太好。冰箱和柜台上的东西太多了，条形码也用不了，所以不知道价格。
不错的酒店。附近有停车场。可惜的是，酒店不提供早餐，而是使用店内外部供应商，所有费用均需另行支付。
位置可以更靠近市中心。
Too expensive for what you get, I get you're in the Rino district but you are a best western as well. All rooms should have at bare minimum a refrigerator and microwave, also ridiculous to charge for what is generally given as a courtesy for early check in late check out and no breakfast. Doubt I would stay here again, only if there were no other options.
Hotel provides a variety of breakfast options. The ones that I ordered were delicious and I really enjoyed the coffee with free refills. There’s a wide variety of alcoholic beverages in the room available for a charge. Hotel has a taco bar on the top floor with a wide variety of options including a delicious turkey with dressing option for the thanksgiving holiday
Stayed one night after a show at Mission Ballroom. It was perfect for what we needed, but it was quite loud as in you could hear everything going on in the hallway (likely due to the lack of carpeting in the rooms) but the location to Mission was top notch and the pillows were VERY comfortable.
You did have to park on the street or the parking garage that was about a block away but it wasnt a bad walk and the area is safe
Rooms were nice clean the staff was very good and professional and location was good. Only complaint is the beds were very soft. I personally don’t sleep well on soft beds so had to make the best of that
It was a lovely place to stay. My only issue was there wasn't really a fridge, no microwave in the room, and no coffee maker.
Because of the very excessive amount of booze and other beverages in the refrigerator that this hotel is trying to get its guests to buy, there was no room for my leftovers. Also, I can't remember the last time I stayed at a hotel that didn't offer free drip coffee for it's guests. I ended up paying $5 for some of the worst coffee I've had in a while.