酒店回复: Thank you for taking the time to share your recent experience with us. We’re glad to hear that you found our staff welcoming upon arrival and that you enjoyed the breakfast area—especially the service provided by our team member there. We’ll be sure to pass along your kind words.We sincerely apologize for the inconvenience you experienced with the television service in your room. While we were advised there was a service disruption from our provider, we understand the frustration when it appears isolated, and we regret that it affected the comfort of your stay. Your feedback has been noted, and we’ll be following up with our provider to ensure better clarity and support in the future.Thank you again for your feedback—it helps us improve. We hope to have the opportunity to welcome you back and provide a smoother stay.Warm regards,Best Western Plus Team ( Parry Sound)
3.0分
商务出差
原文
翻译提供方：Google
床很舒服。包含的早餐不错，服务员也很友好。
两次停电——没有发电机
电线断了两天
泳池加热器坏了，我们住了整整一周，招牌看起来又旧又破，表明这是一个长期问题。
尽管重置了断路器，插座仍然无法使用。
总的来说，这家新酒店维护得不太好，工作人员似乎也不太热情。
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酒店回复: Thank you for taking the time to share your feedback. We're pleased to hear you enjoyed our comfortable beds, the included breakfast, and the friendliness of our breakfast attendant.However, we’re truly sorry to learn about the challenges you experienced during your stay. We sincerely apologize for the inconvenience caused by the power outages, cable disruption, and the issues with the pool heater and electrical outlets. These are not the standards we strive to uphold, and we understand how frustrating these situations can be.Please note that your comments regarding the property’s maintenance and staff attentiveness are taken seriously. We appreciate your honest feedback, as it helps us identify areas where we need to do better. We hope to have the opportunity to welcome you back in the future and provide a stay that reflects the high standards we aim to deliver.
酒店回复: Thank you for taking the time to share your detailed and thoughtful review of your recent stay with us at Best Western Parry Sound.We’re pleased to hear that you enjoyed your suite and that check-in was smooth and welcoming. It’s great to know the king bed, climate control, and room features like the backlit mirror and accessible shower added to your comfort. We also appreciate your positive feedback on our breakfast offerings and are glad it met the needs of both adults and children.Thank you for bringing the issue with the hallway light to our attention. We understand how important a dark room can be for a good night’s rest, and your feedback will help us evaluate ways we can improve in this area.We truly appreciate your recommendation and are delighted you had a pleasant stay. We look forward to welcoming you again on your next visit to Parry Sound.
酒店回复: Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had such a great experience with us. It means a lot to know that our efforts made your stay enjoyable. We hope to welcome you back again soon!
酒店回复: Thank you for your continued visits! We're glad you enjoyed the staff, especially Gina, and the bar. We appreciate your suggestions and they’re noted and valued. Hope to see you again soon!
酒店回复: Thank you for taking the time to share your experience with us. We’re delighted to hear that you found our rooms, gym, pool, and common areas clean and well-maintained, and that you enjoyed our breakfast and the warm service from our team.We do have 2 water refill stations at our property, Sorry if no one informed you about that. We would love to host you again. Have a great day!
酒店回复: Thank you for your feedback! We're so glad to hear you found the inside of the property clean and nicely set up. We truly appreciate your honesty regarding the outdoor area. You're absolutely right — while we do our best to keep the property maintained, additional outdoor garbage cans could help minimize litter and encourage guests to dispose of their trash properly. We'll take your suggestion seriously and look into placing more bins around the property. Thanks again for helping us improve!
酒店回复: Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us — from the spacious rooms to the convenient location and the pool fun for the kiddos. It means a lot that you’d choose to stay with us again. We can’t wait to welcome you back soon!
近期连续二次与朋友去Parry Sound度周末，都选择入住了BW Parry Sound酒店！酒店才开张二年左右，设施很新，服务也不错！特别是酒店24小时提供免费各式咖啡，而且是机打的现磨咖啡，很好喝，这项免费提供服咖啡的服务在加拿大酒店很少见！酒店就在400高速出口不到2公里处，交通十分便利！酒店自助早餐也很丰富，无需店员服务，不必给小费！酒店距离邮轮码头不到2公里，坐邮轮旅游非常方便！以后每年都会去Parry Sound度假，BW Plus Parry Sound酒店始终会是我们的首选酒店！强力推荐！
性价比高
我们到达时，工作人员还好。我们去了房间，发现电视坏了。工作人员来了，也没找到原因。前台说贝尔不在。在线贝尔在该地区没有问题。我们去拜访的家人也享受了同样的服务，没有遇到任何问题。我们终于在最后一晚回来了。早餐区很棒！！服务员的服务很棒！
床很舒服。包含的早餐不错，服务员也很友好。
两次停电——没有发电机
电线断了两天
泳池加热器坏了，我们住了整整一周，招牌看起来又旧又破，表明这是一个长期问题。
尽管重置了断路器，插座仍然无法使用。
总的来说，这家新酒店维护得不太好，工作人员似乎也不太热情。
入住时，我们的套房已经准备好了，接待员热情友好，办事迅速。房间很安静，只有偶尔听到走廊里传来的说话声。特大床很舒服，房间温度调节器将温度保持在最佳状态。浴缸大小的淋浴区方便出入，背光镜更增添了几分格调。唯一让我有点不满的是，走廊门底部没有门封。走廊光线充足，光线从门缝透进来。我很容易被灯光吵醒，所以在门底部放了卷起的毛巾就解决了这个问题。
早餐很棒，除了培根，几乎涵盖了成人和儿童早餐所需的大部分食物。我推荐帕里桑德贝斯特韦斯特酒店。
感谢您美好的住宿体验。
工作人员非常友善，乐于助人。他们似乎都很享受自己的工作。一切都干净整洁。床和枕头非常舒适。我睡了9个小时，这对我来说很少见。
感谢经理，给了我一次非常愉快的体验。
工作人员面带微笑，热情迎接客人。
早餐非常值得称赞；吉娜真是个好姑娘。
需要多准备一些用于客人抵达和离开的推车；人们不应该长时间推着推车去房间。这很不礼貌。4辆推车和15分钟的时间段应该足够了。
我们不得不要求提供沙发床的床上用品。难道不能把它留在房间里吗？
这是我们第三次入住这家酒店。
酒吧非常棒。
我们希望你们能把酒吧延伸到室外；在温暖的日子里，露台非常适合坐下来享用饮品。
房间干净整洁，装修雅致。健身房、泳池和公共区域也干净整洁。我唯一的建议是增设一个补水站。早餐很棒，员工服务周到，一切都很干净。如果能在非工作时间提供热水或茶水就更好了。
房子内部干净整洁，布置得也很漂亮。外面很糟糕，到处都是垃圾。没错，是房客把垃圾扔得到处都是。我建议在房子外面多放几个垃圾桶，这样会有帮助！
这是我们住过的最好的酒店之一！房间非常宽敞优雅。沃尔玛就在旁边，地理位置绝佳。早餐很棒，游泳池也很受孩子们的喜爱。我们一定会再次入住这里！