酒店回复: Dear Guest, Thank you for your recent stay at our hotel. It was such a pleasure to serve with you during your stay with us. May I offer to you my sincere apologies for the inconveniences caused to you during your stay. Thank you for the time you took to share your valued feedback. I have made careful note of all the feedback you have shared and assure you that we have taken up each point with the seriousness it rightly deserves. It is disappointing that we were unable to live up to your expectations. To have even one guest leave the hotel with anything less than a positive impression pains us greatly. We also recognize that at times we make mistakes - it is important that we learn from these mistakes and continuously improve. In our business, managing each aspect of our guests stay is critical. As a company, we believe that guests only share feedback when they feel an organization and its people are committed to learning and self-development. Each comment from our guests allows us to reflect on our systems & processes and make them better. Thank you for your faith in our ability to make the necessary amends and sharing your feedback with us. The team and I will make every endeavour to ensure we are able to make distinct improvements. We look forward to welcoming you and your family back to Ramada By Wyndham Jaipur North. Please do let me know whenever you or your friends travel to Jaipur. I would be glad to assist you personally.