酒店回复: The Management & Staff are so sorry you did not have a good stay. Its Reviews that help us do better as we try to always give every guest a great stay.
3.0分
其他
原文
翻译提供方:Google
2 号房屋总体来说不错,但是这个房屋状况非常糟糕,地毯磨损,其他部位也出现压力。
展开
酒店回复: Thanks for staying with us. We have plans for later this year to do some renovation work. I hope you will visit us again to see our exciting changes.
酒店回复: Hello Sharon, We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address this matter with our housekeeping team to ensure high cleanliness standards are maintained. Thank you for bringing this to our attention and helping us improve our services for all guests.
4.0分
其他
原文
翻译提供方:Google
舒适安全
展开
酒店回复: Thanks for staying with us. I'm so glad you enjoyed your visit. Please come see us again.
5.0分
其他
原文
翻译提供方:Google
出色的
酒店回复: Thanks for staying with us. I hope you will visit with us again.
2.0分
家庭亲子
展开
The fact that they are doing construction on the 5th floor but fail to tell guests that who are staying on the 4th floor isnt right at all. We were woken up at 8am from construction work. It was so loud it sounded like they were coming through the floor. The walls are paper thin as is so it was not ideal as we like to sleep in while on vacation. We were moved twice, Lezonne was really helpful and accommodating, she was the ONLY good thing about that hotel. Her customer service skills are top notch! She tried her best to find us a room that wouldn't disturb us at 8am, which I appreciate a lot! Also there were spots in our room that looked like it hadn't been cleaned in months. Very dusty and dirty. I do have pictures. We will absolutely never stay here again. Bottom tier hotel for sure, quite unfortunate.
5.0分
家庭亲子
展开
The room was clean, the kitchen was great, the breakfast was very nice and so was the pool. The staff was nice and friendly and tried to help me with the guest next to me who decided to keep their tv on max volume ALL night long. So not much sleep because of that, but i don't blame the hotel or staff for that. Some people are just well, bless their heart.
4.0分
其他
展开
Kind staff. Breakfast was good. Good amenities - kitchen in suite had dishes etc. Enjoyed the hot tub and pool. Comfortable bed and pillows. Room has pointless shelves, amusing. Some dirt spots in corners. Window blinds did not work.
床很舒服,环境安静,员工很乐于助人。
很棒的一站
我们住的是无烟房。房间闻起来又旧又脏。墙壁太脏了。不推荐这家酒店。我们选的房间评分是10分。不推荐。唯一的优点就是前台工作人员非常友好。
2 号房屋总体来说不错,但是这个房屋状况非常糟糕,地毯磨损,其他部位也出现压力。
令人沮丧的是,我们到达时没有干净的床单......到处都是大污渍和包装纸......我希望这不是真的,但这确实很恶心......
舒适安全
出色的
The fact that they are doing construction on the 5th floor but fail to tell guests that who are staying on the 4th floor isnt right at all. We were woken up at 8am from construction work. It was so loud it sounded like they were coming through the floor. The walls are paper thin as is so it was not ideal as we like to sleep in while on vacation. We were moved twice, Lezonne was really helpful and accommodating, she was the ONLY good thing about that hotel. Her customer service skills are top notch! She tried her best to find us a room that wouldn't disturb us at 8am, which I appreciate a lot! Also there were spots in our room that looked like it hadn't been cleaned in months. Very dusty and dirty. I do have pictures. We will absolutely never stay here again. Bottom tier hotel for sure, quite unfortunate.
The room was clean, the kitchen was great, the breakfast was very nice and so was the pool. The staff was nice and friendly and tried to help me with the guest next to me who decided to keep their tv on max volume ALL night long. So not much sleep because of that, but i don't blame the hotel or staff for that. Some people are just well, bless their heart.
Kind staff. Breakfast was good. Good amenities - kitchen in suite had dishes etc. Enjoyed the hot tub and pool. Comfortable bed and pillows. Room has pointless shelves, amusing. Some dirt spots in corners. Window blinds did not work.